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West Jacksonville Care And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Jacksonville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Anthony Brown
    ★★★★★ 4 months ago

    I am Anthony Scott Brown with Old Plank Road Baptist Church and I do a full church service at this home. I have been doing this going on three years now. The staff has always be courteous and very helpful. Mr. Timmons the new Administrator has been a real blessing to work with. The home is always clean and the Residents are always care for very well. This Residence has a very caring and compassionate staff.

  • andy lebeau
    ★★★★★ 3 months ago

    Facility was clean and staff friendly and professional. As a police officer, I was very impressed with the security system in place. Many facilities do not have a computer sign in system and a person present to make sure guests sign in. Further, my family member is very happy at this facility.

  • Eleanor Jonson
    ★★★★★ 4 months ago

    My visit to this nursing home was very good. The facility was very nice and clean. The staff very professional and caring. I highly recommend this facility to anyone who needs a caring homelike atmosphere for their love one.

  • Vicki Baron
    ★★★★★ 4 months ago

    This review was solicited by a message I received after my "CHECK -IN AND OUT" I continue to be extremely concerned and disappointed with this facility. After the new owners and management arrived I was encouraged that there would be improvement. It has been slow coming if at all..... Last Thursday my father had no water, and apparently shift change did not bring it. I had to ask. Yesterday during my visit, the residents in the dining room who were supposed to be served at 12:15pm were just sitting at the tables waiting with no explanation, nothing to drink, when I asked someone when they would be served I was told "they" were waiting on someone?? not sure who this was to come and serve. At 12:30pm I went to the Administrators Office to inquire about this issue. He did go to the dining room and was speaking to someone, still don't know what the issue was. They were served at 12:40pm. My fathers cloths from his shower on Saturday, 1/19/19 never made it back to the room. When I inquired, my fathers nurse took the initiative and went to the shower room which is where they were left. Now, there have been many staff members in that shower room since 1/19 and no one bothered to return them to the resident. My fathers name is on his clothing and signage on both closet doors stating that I do his laundry !! , still no one seemed to know what to do. TV remotes continue to go missing, again when maintenance was told yesterday morning they did nothing. If I did not go to this facility everyday I am concerned that my loved one would never receive the proper care he has the rights to receive.

  • James Bond
    ★★★★★ 2 months ago

    Good staff members thank you for all the hard work you're all doing to assist my family member.

About West Jacksonville Care And Rehabilitation Center

General Information

Legal Business NameWest Jacksonville Care And Rehabilitation LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 10, 1990 (29 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for West Jacksonville Care And Rehabilitation Center

West Jacksonville Care And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$83,134 fine

January 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,160 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of West Jacksonville Care And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.1%
95.8%
95.8%
95.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
97.7%
98.8%
98.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.4%
51.7%
56.4%
54.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.6%
34.7%
35.5%
38.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.0%
26.0%
18.5%
15.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.4%
13.3%
12.0%
11.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
25.6%
11.6%
13.0%
6.8%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.7%
11.9%
11.6%
0.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.5%
5.9%
8.5%
3.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
9.7%
8.9%
3.0%
2.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
2.3%
8.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
10.8%
2.4%
0.0%
1.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.2%
2.3%
2.3%
3.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
6.6%
3.2%
2.3%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.6%
95.6%
93.7%
95.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.9%
91.9%
91.9%
91.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.5%
68.6%
69.0%
69.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.4%
2.3%
9.0%
7.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
1.1%
0.0%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.5%
0.9%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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