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Lady Lake Specialty Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lady Lake Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Belinda Garcia
    ★★★★★ a month ago

    I would like to thank Lady Lake Specialty Care . Kimberly, Delia, Betty...and everyone that took great care of my Mother. Going out of your way and buying whoppers from BK just so my mom would eat..I could go on and on about..But, the most important thing is the care and compassion you all ( and you know who you all are)gave my mother. Lady Lake Specialty Care was like a second home for me. I could call Kimberly anytime I was feeling down about my mom or any concerns I had. Every concern I had was dealt with in a timely manner. My mother was there a little bit over a year. She has now passed on and I would send her back to Lady lake specialty care if I ever had to do it again. No regrets. Thank you again for taking care of my mother.

  • Dana Pearce
    ★★★★★ 3 weeks ago

    Everyone here was wonderful! The GREATEST CNA is Allannah!!!!!! I will miss her and my night ANGELS Mom and Daughter 11-7am shift... The care i received was outstanding. If i ever need long time care this is where I'm going. Ty so much...

  • Skylah Morrow
    ★★★★★ a month ago

    If I could give 0 stars I would. Im a past employee who left the company in good standing. Reapplied for a PRN position and was told I'm not eligible for rehire. Contacted HR Karen who took over a week to tell me she "didn't find my letter on file and I only worked there for 1 month." It doesn't matter how long or short I worked for a company if I left in good standing I should be able to be rehired back. (This is only the short version.)

  • Sharon Foord
    ★★★★★ a month ago

    I would like to express my appreciation for the care providers at LLSC. My step-mom had a fall and I noticed a significant improvement with her mobility within a month of residency. The nurses and aides are kind despite being run off their feet. Jane in the business office is most helpful and demonstrates a sincere interest and compassion for the well-being of the residents. The building appears older but it is clean and the hallways and rooms are free of clutter. My questions and concerns have all been promptly addressed. My step-mom is happy here and she will remain at LLSC post PT rehab as a resident. Thank you for all you do at LLSC.

  • Lisa Rodriguez
    ★★★★★ 3 months ago

    My father was in Lady Lake Specialty Care for just under a month. The care he was given was horrible. Call lights are left on forever takes 30 or more minutes for a nurse or aid to even answer the call. He even told me that he was left in his wheelchair for hours sitting in the middle of his room yelling for help and it would be over an hour before anyone came to see why he was yelling. Anytime my mother or I would go up there to visit him he would ask us to help him get fresh water or go find a nurse because his call button had been on so long. If you wanted to find anyone who worked there you had to walk more than half way through the building to find a person there was never a nurse at the nurses station that was right outside of my dad's door. When you finally found someone they would tell you they would be down to his room in a minute to help and then it would be another 30 minutes before anyone came down. The other issue we had with Lady Lake Specialty Care is the lack of communication with the staff that is in charge of finances and telling the spouse or patient about their coverage. My mother was scared when it came to talking about finances so I would go to help her out. The worst one we dealt with was Darlene. She did not explain things very well. All her main concern was you needed to give her a payment right away. She would not explain what the payment was for, what the insurance company did or did not cover. When I questioned Darlene on why something was being done she would call one of her co-workers in to help out with the conversation. The other worker who came in would listen to my problem and they did explain it to us. I even told them if they had started out the conversation with the proper explanation first my mother or myself would not have gotten upset at Darlene's lack of explanation. All Darlene would ever say to us is "well that's what I told you to begin with" no she never gave to explanation it was always her co-worker who would explain it in a way we could under stand. They do not understand that people are scared when their loved one is in a rehab/nursing home and they need to be more compassionate and explain the situation better to a person who has never been through this before. I would never recommend Lady Lake Specialty Care to anyone who needs to put their spouse/loved one in rehab or long term nursing care.

About Lady Lake Specialty Care Center

General Information

Legal Business NameLady Lake Nh, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 30, 1999 (20 years)
Capacity145
Residents128
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lady Lake Specialty Care Center

Lady Lake Specialty Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lady Lake Specialty Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 35min
ReportedExpected
CNA
1hr 20min
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
4hr 60min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

65.7%
83.2%
83.2%
83.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.3%
67.6%
47.6%
52.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.9%
18.2%
22.8%
21.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.0%
10.0%
15.2%
9.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
5.2%
1.1%
6.5%
6.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
8.5%
16.9%
8.5%
9.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.2%
4.4%
2.2%
11.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.7%
9.2%
9.3%
6.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.2%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
4.1%
4.2%
3.2%
4.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
0.8%
1.4%
0.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.1%
99.7%
100.0%
99.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.9%
94.7%
94.7%
94.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.0%
71.3%
70.8%
74.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
1.5%
1.0%
0.6%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
1.2%
3.0%
2.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.3%
0.3%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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