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Lake Mary Health And Rehabilitation Center

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Belt Mark Bill
    ★★★★★ a month ago

    Do NOT bring your loved ones to this facility for any reason!! Find another route...Find another facility. This place is AWFUL!! Lake Mary Health and Rehabilitation has nothing to do with Health or Rehabilitation whatsoever...This is a place to store bodies so that Consulate Health Care can watch their stock rise.And they should be ashamed of themselves. This facility is all that is wrong with for profit medicine. ....But hey..all that matters to them is keeping those 120 beds full for "Maximum Profits" After two days in this facility..We got my father out of there!! Read the other reviews!! Stay away from this dump!! The reviews are TRUE.. Also notice their canned corporate responses to the other reviews....Total BS...If you gave as much of a damn about your patients..and WHY you are there as you do about bottom line profits...those reviews would be different.....and you would not have to give canned corporate responses. Shame on all of you!!! Do NOT take loved ones here!!! Make Consulate Health Care Responsible!!!

  • Chad Godley
    ★★★★★ a week ago

    I would give this place a negative number if was not for the actually pt part. They told my wife to go ahead and mess yourself and they would come and clean it up. How do you tell an adult to mess their pants and it be okay? The nursing care their is HORRIBLE! My wife had to go to the ER 3 times because they would not give her the breathing treatments as ordered. Plus she is on coumodin and they would not check her levels. The last time she went to the hospital, the hospital said had she not came in she would probaly died of a bleed due to her levels near mortal levels. Very happy she is out of that place. Plus what place makes you have an appt to take a shower

  • Renee Irizarry
    ★★★★★ 3 months ago

    DO NOT BRING YOUR LOVED ONES HERE! They have zero communication skills. Do not know how to read a chart and are just plain lazy. My grandmother has lost 15 lbs since she has been there because they did not give her enough time to eat (she needs assitance with eating). Sometimes they do not even bring it. Myself and my family now go in to feed her. She is supposed to be in restorative eating- which they say is 7 days a week. It's not. They have lost all of her clothes. We were told we needed to call laundry ourselves and no one answered or called back. The nurses and cna's never know anything when we ask about her progress. We have called everyone who is of importance and either they tell us to call someone else or no answers/calls back. For fear of being too detailed and them treating her worse as a result, I will stop now. I DO NOT RECOMMEND THIS PLACE AT ALL not even the slightest.

  • Louie M
    ★★★★★ 3 months ago

    Because of so many complaints of neglect and lack of management my family and I have decided not to place our parent in your facility. Your facility seems to risky to trust with the life of our parents. I would have requested an investigation from the Florida Department of Health to possibly hold those at fault accountable for their actions.

  • Flo Culhane
    ★★★★★ a month ago

    this place is a joke. my mom came out of there worse then when she went in.

About Lake Mary Health And Rehabilitation Center

General Information

Legal Business Name710 North Sun Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 8, 2000 (17 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lake Mary Health And Rehabilitation Center

Lake Mary Health And Rehabilitation Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 8, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 28, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

September 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lake Mary Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 10min
1hr 15min
ReportedExpected
RN
4hr 55min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.9%
97.2%
97.2%
97.2%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
95.5%
94.2%
95.4%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
45.0%
-
50.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
42.9%
42.4%
40.3%
34.5%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.0%
11.2%
7.4%
15.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
25.4%
23.1%
22.4%
23.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
11.5%
7.7%
21.4%
7.7%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
3.5%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
12.1%
10.1%
9.2%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
4.1%
3.9%
8.6%
11.1%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.1%
1.5%
2.9%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.1%
1.5%
2.9%
3.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.0%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.6%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.7%
90.7%
91.9%
90.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.0%
84.4%
84.4%
84.4%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.4%
64.3%
56.7%
59.0%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
2.6%
2.8%
3.6%
5.4%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
2.4%
1.9%
1.6%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
1.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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