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Consulate Health Care Of Lakeland

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lakeland Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ANA MARGARET
    ★★★★★ a month ago

    Don't like this place. A place like this should have the optimum standard of sanitation. This place stinks, it's dirty and patients' clothes and personal studf get stolen or misplaced. I wouldn't recommend this place for loved ones.

  • Patricia Bradley
    ★★★★★ 4 months ago

    The Staff makes sure of your safety and comfort. The Physical Therapy staff is great and encouraging. My not be the Ritz but it can be a home away from home.

  • Sandra Ensley
    ★★★★★ 2 months ago

    I wouldn't recommend this place for anyone, my mom was mistreated, her belonging was stolen on more than a few occassions,she almost died because of them . She was so sick and instead of them finding out what the problem was they had her bakeracted and that is when we found out how sick she was. She spent almost 3 months in the hospital due to it. She has been gone for almost a year from this facility and they are still sending me a bill and she hasnt even been there. People really need to watch their family members never say when your going show up at all different times. If your family member is tells you something look into it and dont let them lie to you which I had caught that on several occassions. I didnt even want to click 1 star however it wouldnt let me post until I did

  • Dawn Guido
    ★★★★★ 3 months ago

    My husband was sent there to recover from open heart surgery, the reason being to gain strength and become mobile. He was there and nobody checked him for 24 hours and then only because I complained, he is diabetic and they never checked his sugars. I went and took him out of there. I will be filing a formal complaint. My husband complained of difficulty breathing and chest pain, I took him home, he was hospitalized for fluid build up in his lung. I wouldn't send my dog there

  • Joe Duquette
    ★★★★★ 5 months ago

    I've edited my review of 2 months ago not because it wasn't accurate but because some time has passed and I'm letting go of some of my ill feelings towards my father's experience in their facilities. My father was moved to this facility after another Consulate facility, Oakbridge, was effectively shutdown by Medicaid in December 2017. There are many caring professionals at Consulate and they provided good day to day care overall for my father. I'm thankful for them and their efforts. I need to add that the Business office at Oakbridge was extremely helpful in the Medicaid application process and fortunately and the last I knew, she had gone to Consulate to handle that office. She was a wonderful person and very professional. The facility itself is lacking; furniture isn't in the best condition, there is a very small common area for residents to watch television (a new tv was installed early in 2018), its common areas for visitation are fair at best with no good outdoor areas for residents and their families to sit. A word on the laundry service there is a must, it was pretty awful. Granted it's a huge task to collect, wash and return all the clothing items to the residents in a timely manner. Having said that, they routinely and seemingly as a matter of practice, simply failed to return clothing to where it was collected from. My advice to anyone needing a skilled nursing home is to avoid Consulate facilities in Lakeland if you can...or at least visit the available websites that have inspection reports and ratings... because there are better choices that could have beds available.

About Consulate Health Care Of Lakeland

General Information

Legal Business NameLakeland Facility Operations LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 28, 1984 (34 years)
Capacity120
Residents117
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Lakeland

Consulate Health Care Of Lakeland was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 31, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,428 fine
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

March 31, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

December 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

December 10, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,100 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Lakeland require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.2%
97.2%
97.2%
97.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.2%
60.4%
59.1%
58.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.7%
35.7%
32.6%
31.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.4%
15.9%
13.2%
21.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
1.6%
3.3%
4.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
7.1%
7.3%
10.8%
10.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
5.2%
7.7%
7.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.0%
10.8%
5.7%
1.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.0%
0.0%
2.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
1.1%
0.0%
3.5%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
4.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.0%
2.1%
3.3%
3.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.6%
98.8%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
95.8%
95.8%
95.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.7%
82.2%
87.2%
80.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
2.3%
0.9%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
1.4%
1.1%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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