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Highlands Lake Center

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  3. Lakeland Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Keith Suggs
    ★★★★★ 6 months ago

    My father had been there for physical therapy after a hip replacement and the team is helpful and the facility is clean. Would recommend.

  • Mary A Williamson
    ★★★★★ 10 months ago

    In the pass 4 years I had two total knee replacement the care was excellent very clean 2012 /2015 I would recommend Highland Lake Center I had a wonderful CA and physical therapist

  • Becky Darby
    ★★★★★ a year ago

    I was in Highlands Lake Center for around 1month around a year ago from a horrible fall I took at my home. I had to learn to re-walk. I have never been treated so well and cared for by the most wonder care givers! The physical therapy department in on point, gentle with me and very loving! If I ever have to have therapy again, this is where I will definitely go. This center has actually called me months later just to see how I was feeling. Love this place!!!

  • Michael Brady
    ★★★★★ a year ago

    Highland has been a fantastic facility for my mom. The staff is very attentive and friendly.

  • Anna Wood
    ★★★★★ a year ago

    This Opis center is so incredible. It is filled with such a caring and compassionate Mission drive team! #missionmatters

About Highlands Lake Center

General Information

Legal Business NameHighlands Lake Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 29, 1988 (30 years)
Capacity179
Residents169
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highlands Lake Center

Highlands Lake Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

July 21, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highlands Lake Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.2%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.0%
59.3%
42.9%
37.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.9%
20.0%
17.8%
16.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.1%
10.7%
18.3%
10.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.5%
8.2%
7.2%
6.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
8.7%
9.6%
12.5%
8.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.1%
9.2%
10.2%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.1%
3.4%
5.8%
2.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.0%
3.3%
2.2%
1.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.0%
2.0%
1.9%
1.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
6.4%
0.9%
0.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.6%
2.7%
3.5%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
0.0%
1.1%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.6%
1.8%
0.9%
0.8%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.1%
93.3%
93.1%
92.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
92.4%
92.4%
92.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.9%
70.1%
73.9%
73.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
11.9%
12.2%
6.1%
8.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.3%
1.2%
1.2%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.2%
0.3%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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