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Lakeland Hills Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lakeland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • shannel Thiltgen
    ★★★★★ 5 months ago

    smells like poop and pee the time i was their couldn't take a shower but 2 times .. 1 shower per hallway and nasty mold in shower ..they put the rehab people with the residents I was treated very mean I have pics but need them for a latter date. and when the big guy came they painted cleaned they fixed stuff the owner should be ashamed of this place I fell 2 times because of faulty wheelchair .. I could tell you a lot more I have also put a complaint in to my insurance about them ...

  • Margarita Morales
    ★★★★★ 6 months ago

    Horrible inhuman they treat patients like carp am glad we got my mom out of there place smell disgusting they are very in professional

  • John Blackman
    ★★★★★ a year ago

    Lakeland Hills is a clean facility with friendly staff. My family member received great treatment while having excellent care.

  • Norma Ruiz
    ★★★★★ 2 years ago

    This place is ABSOLUTELY DISGUSTING! The state has been called here many times but is still open!!!! They take the patients money and give them crappy service! My father has a rotting sore on his rear end and they only have it cleaned when a male nurse is available because all the women who work there are RUDE AND DON'T CARE ABOUT THE PATIENTS he requested the only male nurse they have who has compassion for the elderly!! This place isn't free for patients but manage to run out of diapers and different supplies from time to time! The food is terrible! It goes from can to plate!!!! Its a depressing smelly place! Its unfortunate it's taking another nursing home so long to have more room I see why this place has plenty of room. Because they kill the patients with this bad treatment!

  • Dina Atkinson
    ★★★★★ a year ago

    Difficult to check on a patient in evenings. Our father has been in this facility for several weeks. He'd dropped his cell phone and it was then very difficult to get a call thru via their desk to even check on him.

About Lakeland Hills Center

General Information

Legal Business NameLakeland Hills Rehabilitation Center, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1974 (44 years)
Capacity120
Residents104
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakeland Hills Center

Lakeland Hills Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 23, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 25 days
---Fine$15,590 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

February 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

March 4, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

August 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,110 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lakeland Hills Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 15min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
5hr 35min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.3%
92.8%
92.8%
92.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.0%
83.0%
87.5%
89.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.2%
55.1%
59.2%
61.1%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.8%
29.2%
24.7%
26.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.4%
28.3%
29.5%
23.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
1.4%
1.4%
1.6%
1.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.3%
12.9%
24.4%
16.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
9.0%
6.2%
12.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.9%
1.8%
5.1%
11.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.4%
0.7%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.0%
4.0%
5.2%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.0%
0.0%
0.0%
1.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
3.5%
1.7%
0.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

62.6%
75.2%
78.0%
86.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.6%
76.0%
76.2%
76.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.7%
67.0%
67.8%
76.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.8%
2.0%
3.1%
4.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.6%
2.9%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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