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Wedgewood Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lakeland Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • J Suarez
    ★★★★★ a month ago

    My father was a resident at this facility for some short stay rehab. The therapy was diligent and getting back to speed. I appreciate the ED Liz who was always on the floor chatting with patients and families. God Bless.

  • Rachelle Smith
    ★★★★★ a month ago

    My grandpa is a resident there and he is very happy. Place is clean, workers look happy...administration response quick to concerns and resolve them. Thanks

  • Murrie Zuniga
    ★★★★★ 2 months ago

    I had Mom here back in Feb 2018 and the care was pretty decent. The food not so good. Besides that the staff was polite, and helpful. I saw progress just from one session with the physical therapist. Unfortunately the doctors, do a flight visit every other day. Not very good on keeping an eye on patients, and never return a phone call. After numerous attempts to get the doctor to check on her, by the time they did, she ended back in the hospital. She was intubated for over three weeks, and spent the following 3 months there. Miraculously, she semi recovered, and I put her back at Wedgewood for a short period of time for the physical rehab part of it, since she responded well the first time. THIS TIME EVERYTHING WAS DIFFERENT. When I visit every day, she smells and her diaper is full of urine, sheets were soaked and her night gown was wet. I asked for her to be changes and after waiting for over an hour no one showed up. I was so discussed I asked the assistant for linens, and changed her bed, and cleaned her up my self. I have requested many times for the staff to get her checked, to make attempts for her to eat, and nothin is done. She fell, and no precautions have taken place. Im there every day to feed her and keep an eye on her. I feel i cant trust or depend on anyone there. No one follows through. Mom does not speak english. I have requested an interpreter. No one has done that either. Therefore, the majority of the time, if im not there, she does not know what's going on! The staff seems very disorganized, there's no communication The charge nurse has a horrible attitude and explains nothin. Mom Needs assistance with her meals, and they simply lay the tray down, leave and make no attempt to feed her. Instead give her a feeding through her tube, so they don't have to bother with her. I have expressed my concern, requested additiomal nutrition, and nothin gets done. no one follows through. When Mom arrived from the hospital, she sat in her bed for a few hours before anyone came in to greet her or explain anything. That should of been my first clue! Now she has a pneumonia and no one even bothered to call me. I DONT RECOMMND THIS PLACE, NO ONE, NO ONE, SHOULD HAVE TO LIVE IN THESE CONDITIONS! In my opinion they need to Hire a few Skilled charge nurses, and PLACE UNDER INVESTIGATION those who are there now. HORRIBLE!

  • Andrea Harris-Ivory
    ★★★★★ 2 weeks ago

    I would like to thank the staff at Wedgwood for taking care of my mom it was the first time that she went to respite care I had A lot of fears being away from her but for the time I walked in to Wedgwood the staff was a big help most of all a nurse name Stacey who took care of her also took care of me she made shore my mom was well take care of and when I would call she made the fears that I had go away I would like to thank her for that it helped me to get some rest and go do things for my self with out having to worry about my mom once again thank you all and God bless all of you as you all care for people day to day

  • Patti Harrell
    ★★★★★ 7 months ago

    My dad is in this facility for the second time. The first time the care was good this time it has been terrible. Tawana has been the bright light for us this time. Without her we don't know what we would have done. The nurses on the other hand in my opinion have been terrible. My dad pushes the light for help and it can take hours to get a response. His breathing treatments have not been on schedule, his medications are normally late. The nures that he has this time seem to think that this standard of care is normal. He has a catheter and it doesn't get checked unless it's brought to their attention. We let the facility know before he even got here that he needed an air mattress and an extended bed. He's very tall and can't fit in an average size bed it took 6 days to get that. The air mattress is still not here so he is developing bed sores and we are on day 9. At least 1 family member is with him ever day for 5-8 hours and the medical care has been way below whats expected. I'm pretty sure he's only been seen by a doctor once since he's been here. The doctor has been on campus but doesn't come to check the progress of the patient. I suppose they look at the charts the nurses fill out which are not accurate. I can't imagine what the care is like for someone that doesn't have family to check on them everyday.

About Wedgewood Healthcare Center

General Information

Legal Business Name1010 Carpenters Way Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 26, 1999 (19 years)
Capacity120
Residents103
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wedgewood Healthcare Center

Wedgewood Healthcare Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

October 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep clinical record information safe.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

September 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$41,892 fine
---Payment DenialPayment denial for 36 days
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

January 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$40,885 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wedgewood Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.5%
98.9%
98.9%
98.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.2%
38.1%
52.4%
21.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.3%
22.2%
18.6%
23.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.5%
23.9%
19.1%
23.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
1.7%
0.0%
7.3%
5.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
21.2%
18.2%
16.9%
6.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
19.0%
8.9%
4.0%
4.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.1%
8.6%
6.0%
10.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.8%
0.0%
3.4%
3.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.1%
3.8%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.0%
6.3%
5.3%
3.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
2.4%
0.9%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
6.0%
6.3%
5.3%
3.4%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
98.2%
98.2%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
73.3%
73.3%
73.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.2%
78.4%
86.2%
82.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
4.3%
4.6%
4.0%
2.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
2.2%
2.3%
1.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.4%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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