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Wedgewood Healthcare Center

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  3. Lakeland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Patti Harrell
    ★★★★★ 3 months ago

    My dad is in this facility for the second time. The first time the care was good this time it has been terrible. Tawana has been the bright light for us this time. Without her we don't know what we would have done. The nurses on the other hand in my opinion have been terrible. My dad pushes the light for help and it can take hours to get a response. His breathing treatments have not been on schedule, his medications are normally late. The nures that he has this time seem to think that this standard of care is normal. He has a catheter and it doesn't get checked unless it's brought to their attention. We let the facility know before he even got here that he needed an air mattress and an extended bed. He's very tall and can't fit in an average size bed it took 6 days to get that. The air mattress is still not here so he is developing bed sores and we are on day 9. At least 1 family member is with him ever day for 5-8 hours and the medical care has been way below whats expected. I'm pretty sure he's only been seen by a doctor once since he's been here. The doctor has been on campus but doesn't come to check the progress of the patient. I suppose they look at the charts the nurses fill out which are not accurate. I can't imagine what the care is like for someone that doesn't have family to check on them everyday.

  • Cheryl BRANAMAN
    ★★★★★ 3 months ago

    My Mother in law was in this place & the care was awful! Twice she was found by her daughter & son gasping for air & no one was answering her light if Ted & Pam hadn't come in we might have lost her! She was rushed to Lakeland Memorial where the GREAT STAFF there saved her life! She was left sitting in a wet & dirty diaper! Room was half assed cleaned! Meals were awful, cold & yucky! No one seemed to know what the other one was doing! I wouldn't leave my dog there!

  • Pamela Burnley
    ★★★★★ 3 months ago

    First of all I dislike having to write reviews especially if negative but I realize these reviews mean a lot to loved ones looking for a caring,comfortable, reliable,professional,caring place for your loved ones . To be honest this is not the place .my mother was left in urine n feces for hours and most of the staff was uncaring ,rude and unprofessional . My mother has COPD and thank God I came to visit when I did .my mother was gasping for oxygen .extremely high heart rate,oxygen in the upper 40s and in distress . She had suffered for hours and no one called me and further more was not even attending to her . I had to run to find a nurse to help her . My mother was taken to the hospital and given urgent meds to save her life..come to find out meds the nursing home had stopped giving her days prior were neglected not given to her caused this to happen..please don't leave your loved ones here..our loved ones are precious and d not deserve to be treated this way

  • Joe Mugg
    ★★★★★ 6 months ago

    I rate as a place of employment. I was only there a short bit. But in that time watched a management change and got to see how much everyone there cares. A very nice place.

  • Sharon Hardy
    ★★★★★ 5 months ago

    The staff are not very good. Just a few of them seem to care about the patients. My Mother has to have help getting up and taking care of her basic needs and she presses the call button and it takes forever for someone to come and see if she's okay or if she needs anything. My Mother had surgery on her right leg. She had a knee replacement and it got infected. So the doctor had to take it out. He replaced it with a rod in her lower and upper leg, with a spacer in the knee. She's supposed to be having therapy to learn to walk on her leg. She's been here since November 15th and we just had a meeting on November 24th, to see what her Care Plan was going to be. The Insurance company is only going to pay for her to be there for 20 days. I had to find out what they were going to do for her and one of the staff members told me what I needed to ask for, the Care Plan. When I asked about it, I was told that they do it after the first two weeks. So as of the meeting on the 24th, which now only leaves 10 days for them to really get her therapy going, this weekend, Mom told me that they haven't done any therapy for these last two days. So, now there's only eight days left. Also, since the meeting, the staff is even worse now towards my Mother. Cause they know that she's only going to be there for a few more days. This isn't my first time dealing with a healthcare facility. My Mother-in-law was in a rehab center and now in an assisted living center. The places that she was placed in are like night and day, compared to Wedgewood Healthcare. I can honestly say that those people seem to care about the patients that they were caring for. Other than Wedgewood. Oh, and I only wanted to give them a 1/2 star. But it won't let me do that.

About Wedgewood Healthcare Center

General Information

Legal Business Name1010 Carpenters Way Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 26, 1999 (19 years)
Capacity120
Residents103
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wedgewood Healthcare Center

Wedgewood Healthcare Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

October 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep clinical record information safe.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

September 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$41,892 fine
---Payment DenialPayment denial for 36 days
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

January 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$40,885 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wedgewood Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.5%
98.9%
98.9%
98.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.2%
38.1%
52.4%
21.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.3%
22.2%
18.6%
23.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.5%
23.9%
19.1%
23.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
1.7%
0.0%
7.3%
5.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
21.2%
18.2%
16.9%
6.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
19.0%
8.9%
4.0%
4.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.1%
8.6%
6.0%
10.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.8%
0.0%
3.4%
3.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.1%
3.8%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.0%
6.3%
5.3%
3.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
2.4%
0.9%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
6.0%
6.3%
5.3%
3.4%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
98.2%
98.2%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
73.3%
73.3%
73.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.2%
78.4%
86.2%
82.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
4.3%
4.6%
4.0%
2.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
2.2%
2.3%
1.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.4%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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