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Hamlin Place Of Boynton Beach

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lantana Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Lori Wilk
    ★★★★★ 3 months ago

    Thanks to Lizette in the Admissions Dept. of Hamlin Place, we were assisted professionally and quickly in getting a room for my friend to stay for complete rehabilitation with physical and occupational therapy following her hospitalization and less than supportive stay at another facility in Palm Beach County. It's not easy to decide where to place someone you love when they need help most and Lizette's handling of this situation and taking me on a tour of the facility made a difference. When you have someone you love and care about and they need physical rehabilitation after a hospital stay, there are many things they need done for them. If they have been independent, it can be a shock and a wake-up call to feel more helpless or needy and this transition back to healthier status can take a toll on the emotions. Hamlin Place staff members showed my close friend how patient and caring they are. The facilities and decor are not updated or fancy, but during the time of my friend's rehabilitation her room was kept clean, the halls and family areas were clean and in order, and the dining room was clean and well maintained. The food could use improvement.

  • James De Santis
    ★★★★★ 4 months ago

    When I went to Hamlin Place, I had some serious misgivings about rehab facilities like this in general. Hamlin Place restored y faith because of the excellent, skilled and caring staff and its comprehensive program that addressed all of my medical and rehab needs. It was because of Hamlin that I recovered from a fairly lengthy battle to get back on my feet. In the previous two months, I had life-threatening (yes, life-threatening) experiences in two other local facilities that did not meet even minimal standards for care. I was in the first one for only one day when a catheter was improperly inserted. I pleased with the staff to check it out. They didn't. The result was a bladder that almost ruptured and a pain level of 9 or 10. The nurses ignored me and even the manager took no action. I asked to see the manager and asked that a physician examine me. I was ignored. My only recourse was to call 911 and get back to the emergency room at the hospital, where they acted very quickly to avert a .medical catastrophe. At the second facility, I was given only 30 minutes of physical rehabilitation each day by a staff that was much too small for the size and condition of the student population. When I noticed symptoms of internal bleeding, I asked for a medical doctor. None ever came.She was a contract physician and the facility wanted to avoid the expense of bringing her in. The staff at this facility was arrogant, calloused and disrespectful. They even laughed at me when I asked for their assistance. They discharged me with internal bleeding. When a nurse came to my home to check me,, she immediately called for an ambulance and I was taken to the emergency room. Another few house and I would have "bled out" and possibly died. They even refused to give me a list of prescriptions I would need at home. They ordered them directly from my pharmacy and made seven errors in the order. When I was told that the hospital wanted to send me to a rehab facility he third time, I was very apprehensive. But, this time it was a great experience. Hamlin Place had everything the other two lacked, beginning with a wonderful, caring, responsive and skilled staff of professionals. Their treatment plans encompassed every aspect of my needs. They were proactive in finding related medical problems that could impede my recovery. The nurses knew what to do and they did it without hesitation. And, they called a doctor in several times to diagnose my c conditions.and to quickly treat them. Perhaps most importantly, Hamlin has a sizable staff of physical and occupational therapists who were very attentive and helped me regain my strength. They are true professionals who take great prude in their work and the good they do. But everyone at Hamlin exhibited an amazingly positive attitude and respect for the patients. The personal aides always made me more comfortable. The food was excellent, healthy and varied and the administrative people were responsive and patient. At the end of the two weeks there, I chose to stay one more week at my own expense because I wanted to continue the great progress I made. Today, I am close to functioning again normally. The wheelchair and walker are gone.. I am walking and driving and attending church. Hamlin Place is, without doubt, the reason I recovered.

  • Grace E
    ★★★★★ 2 months ago

    Terrible, please avoid this place. Abusive staff, dirty facility!!

  • Megan Shields
    ★★★★★ 11 months ago

    My mom spent quite a bit of time at Hamlin after a few different hospital stays. There are a few quality individuals who work here (the PT department, the young lady who books transportation, and nurse Pheobe). During her more recent stays, I was with her a lot because she just couldn't get the help she needed. She would push the call button and no one would come. I'd give it 5 minutes and walk down to the nurses station where everyone would be sitting around having a good time chatting. They would tell me they'd be right there so I would go back to the room and wait. Another 5-10 minutes and I'd go back to the nurses station to find them still hanging around. After one discharge from JFK, my mom and I had coordinated multiple doctor's appointments (wound care, cardiologist, and nephrologist). All pretty critical appointments that she had to get to within 7 days of discharge. One visit was cancelled because of a lack of transportation. Another was changed only for her to arrive at the new time and be told her appointment had been at the original time. And the other appointment was cancelled by the facility because they said she had to see their doctor. My mom ended up going back to JFK and spent a few days in the ICU thanks in part to Hamlin's incompetence. I finally had to move my mom to the Atlanta area where we have family who work for a rehab and long term care facility. That move cost us $12,500 out of pocket for the air ambulance. In order to transfer her, we had to get a few forms filled out. Since it wasn't easy to track down the doctor, the Director of Nursing helped fill out the paperwork. One of the questions was if the patient needed short or long term care. Given that my mom was in kidney failure, we both suspected long term care was the correct option. I told the DON that my understanding was that my mom was in end stage kidney failure and unless something drastic happened, she would be long-term care or hospice. The DON's response was "well, she's not going to grow another one". If this is the way patients are treated when they have a family advocate with them, imagine what this place would do to your loved ones when you're not around.

  • Kathy Pientka
    ★★★★★ 3 months ago

    ?Why is it so filthy here?!?!?

About Hamlin Place Of Boynton Beach

General Information

Legal Business NameHamlin Terrace Foundation
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 28, 1984 (35 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hamlin Place Of Boynton Beach

Hamlin Place Of Boynton Beach was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hamlin Place Of Boynton Beach require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
95.1%
95.1%
95.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.3%
68.8%
52.0%
58.6%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.4%
29.0%
32.2%
28.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.9%
17.1%
9.2%
18.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.0%
21.1%
13.6%
7.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.8%
11.9%
8.5%
11.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
4.5%
5.2%
4.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.6%
7.4%
2.1%
6.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
4.8%
1.4%
3.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.2%
2.9%
3.4%
1.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.8%
2.7%
3.2%
4.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.8%
1.2%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.2%
98.5%
99.4%
98.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
90.2%
90.2%
90.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.0%
64.9%
67.5%
69.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
6.5%
5.0%
9.1%
9.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.9%
3.6%
3.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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