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Hamlin Place Of Boynton Beach

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Lantana Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Megan Shields
    ★★★★★ 7 months ago

    My mom spent quite a bit of time at Hamlin after a few different hospital stays. There are a few quality individuals who work here (the PT department, the young lady who books transportation, and nurse Pheobe). During her more recent stays, I was with her a lot because she just couldn't get the help she needed. She would push the call button and no one would come. I'd give it 5 minutes and walk down to the nurses station where everyone would be sitting around having a good time chatting. They would tell me they'd be right there so I would go back to the room and wait. Another 5-10 minutes and I'd go back to the nurses station to find them still hanging around. After one discharge from JFK, my mom and I had coordinated multiple doctor's appointments (wound care, cardiologist, and nephrologist). All pretty critical appointments that she had to get to within 7 days of discharge. One visit was cancelled because of a lack of transportation. Another was changed only for her to arrive at the new time and be told her appointment had been at the original time. And the other appointment was cancelled by the facility because they said she had to see their doctor. My mom ended up going back to JFK and spent a few days in the ICU thanks in part to Hamlin's incompetence. I finally had to move my mom to the Atlanta area where we have family who work for a rehab and long term care facility. That move cost us $12,500 out of pocket for the air ambulance. In order to transfer her, we had to get a few forms filled out. Since it wasn't easy to track down the doctor, the Director of Nursing helped fill out the paperwork. One of the questions was if the patient needed short or long term care. Given that my mom was in kidney failure, we both suspected long term care was the correct option. I told the DON that my understanding was that my mom was in end stage kidney failure and unless something drastic happened, she would be long-term care or hospice. The DON's response was "well, she's not going to grow another one". If this is the way patients are treated when they have a family advocate with them, imagine what this place would do to your loved ones when you're not around.

  • Carmen Gonzalez
    ★★★★★ a year ago

    It was horrible, I would call for help to use the bathroom, someone would open the door just enough to ask ! What do you want, she'll come back 45minutes later and was real nasty, enough was enough for me. One day I call again to use the toilet, same thing , after waiting again close to an hour, I peed right on the bed! Now she knew why I called, the so-called nurses dint know how to change a plug from inside my stomach with the draining machine !! I had a big flood clot that had to be care very careful !! I would never Llewelyn anyone I know , or now my husband, it was dirty , never clears out the wheel chair out of the small walking in the room! Sorry but this is the truth, I waked out,I never so a doctor to discharge me, so I went to my Vascular doctor an he said I'm discharging you. !! I hope other people looking for a rehab reads this!!

  • Pam Tucker
    ★★★★★ a year ago

    This place is the pits. Don't send your loved ones there. The business office that handles your insurance dealings are liars they say they can help your elderly mother with insurance they have you go off your insurance that is perfectly fine to one that benefits them and then lies to you about it. In return my mother gets a bill for over $4000.00. She has not been in the nursing home for over 5 months and is still on insurance for the nursing home which is not legal I was told. Don't PUT YOUR PARENTS THERE.

  • Judith Price
    ★★★★★ 11 months ago

    I have Parkinson's and I had become virtually bed-ridden. I have a cute, comfortable apartment in an assisted living facility. Unfortunately, I received a 45-day warning that I would have to go to a nursing home because of how much help I required, unless there were major changes in my autonomy. Shortly afterwards, I was put in the hospital for an infection. When the case manager came to talk to me about where I intended to go when I was released, I told her I really needed therapy. She gave me a list of Rehab Centers with four highlighted. I called two of the four and they had no beds available. The third place I called was Hamlin Place and I was accepted for intense physical therapy to improve my mobility. I immediately felt comfortable here. The first night I stayed in a room with no WiFi signal and I asked for a new room. I was moved the next morning to the hallway with the strongest signal. The CNAs are hard working and pleasant, and when given a compliment, they beam with pleasure. The nurses learn our names and medications quickly. They know when you must have particular medications to improve your functionality. The food is good and there is quite a variety, from quiche to matzo ball soup and the dining room is very much like a nice restaurant. The chef comes out and helps serve and chats with everyone. The dietitian comes by our rooms frequently to make sure we are having our individual diet needs met. She also has a wonderful personality. The administrative staff are friendly and helpful, but always professional. They will explain anything you might not understand. The activities department tries very hard to offer something for everyone and their calendar is packed with games, crafts, music, and religious services for various faiths. The many departments wear different colored uniforms, helping the people determine whom they should go to with a question. The housekeeping staff is in constant motion, dusting, sweeping, and mopping throughout the building. I must say in an exceptional facility, the most excellent in my opinion, is the stellar Therapy department. They had me up and walking, albeit maybe ten feet, on my first day there. Today, I made three rounds in the large therapy gym. They are working on my legs, arms, core, gait, and balance. I have never found it to be malodorous, despite a previous review. I say to those trying to get stronger and to have better mobility and coordination, Hamlin Place is the answer.

  • Devin Campbell
    ★★★★★ a year ago

    This sorry place doesn't even deserve one star. They deserve way less. Unless you want your loved one mistreated by these so called Nurses and CNA who THINK they know what they are doing then send your loved one here. This staff is incompetent and SHOULD NOT be taking care of the sick. This place is a damn joke and I will NEVER in my life EVER recommend this sorry excuse for a rehabilitation center.

About Hamlin Place Of Boynton Beach

General Information

Legal Business NameHamlin Terrace Foundation
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 28, 1984 (34 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hamlin Place Of Boynton Beach

Hamlin Place Of Boynton Beach was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hamlin Place Of Boynton Beach require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
95.1%
95.1%
95.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.3%
68.8%
52.0%
58.6%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.4%
29.0%
32.2%
28.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.9%
17.1%
9.2%
18.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.0%
21.1%
13.6%
7.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.8%
11.9%
8.5%
11.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
4.5%
5.2%
4.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.6%
7.4%
2.1%
6.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
4.8%
1.4%
3.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.2%
2.9%
3.4%
1.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.8%
2.7%
3.2%
4.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.8%
1.2%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.2%
98.5%
99.4%
98.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
90.2%
90.2%
90.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.0%
64.9%
67.5%
69.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
6.5%
5.0%
9.1%
9.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.9%
3.6%
3.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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