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Longwood Health And Rehabilitation Center

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  2. Florida
  3. Longwood Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Nancy P
    ★★★★★ 2 weeks ago

    My sister is receiving excellent care. Caring people who have made her family and helped her get stronger. Recommend them.

  • Meghan Donnelly
    ★★★★★ 2 weeks ago

    HIPAA laws be damned here. Called numerous times to check on my grandfather, never once asked for my name or anything to verify I actually knew him and I got a lot of information from them. Management staff need to watch nurses more. Grandfather and Room-mate pushed call buttons and had to wait over an hour for them to come. I finally arrived, and he told me that they both pushed their buttons, I went to desk and about four nurses were sitting and talking. And this is just a small portion of the poor conditions, the lack of empathy and rough nurses. We tried giving this place the benefit of the doubt, but We pulled my grandfather out after a week and a half of mistreatment, and his wanting to come home. Do not send your loved ones here. Choose a different place if Home is not an option. ***I will say Jessica the assistant Director is professional in her handlings of transportation to doctors appointments***

  • Jeanine Griep
    ★★★★★ a month ago

    Management is unprofessional. I was hired on the spot, interview and all went great, was told after references and etc was done I would be called back in for orientation, which would had been maybe 4 days later. I received a call 2 days after I was hired in regards to my application, I left out some things that was personal and seeing this is a "at will" state, I choose not to include some information because I didn't want it to affect my on-boarding process. Needless to say when I provided that personal information, I never heard back from them at all. I was left with no follow up phone call as to if they were still going to proceed, which after a week and a half of not hearing anything, I assume I wasn't hired after all. So, to me, the lack of communication is just unprofessional and not how you treat anyone after you told them they were hired. I won't be recommending this place to anyone.

  • Cherrie Casselberry
    ★★★★★ 7 months ago

    My mother has been at the Longwood Health and Rehab Center for over six weeks. I am extremely pleased with everything about this center. The staff members are the best I have ever seen anywhere. Leslie was the person who introduced us to the center while mother was still in the hospital. From the beginning she was personable, professional, and dedicated to her job. Then the evening that mother was admitted Julio and Sandy took excellent care of her. I felt secure leaving her there. All the nurses have been exceptional. Mother has had more contact with Julio, Brooke, Jessica, and Sandy so feels very close to them, but she has been extremely pleased with all of the people who take care of her. She has had several physical therapists who have worked so hard with her. Mother has made excellent progress due to their patient and consistent training. Stephanie, Joanna, and Kim have been wonderful, and they are always willing to answer my questions. I don't know the names of some of the other therapists, but I know every person who works with mother has been a tremendous help. She's had several doctors, also, who regularly see her. She feels comfortable with them and feels they really care. Jessica has been invaluable to my brother and me, and she is always willing to answer our questions as well as understand our concerns. Michelle, the caseworker, has been a great support, too, and has offered practical suggestions as to mother's future care as well as comfort and compassion. When I needed witnesses for some legal work, Rosa and Tracy didn't hesitate to help us. We had to disrupt their schedule so they could meet with mother and her lawyer. Both these dedicated people had a wonderful attitude about helping us even though I knew they had to sacrifice their precious time to do so. When I asked Leslie where I could get copies made of the legal work, she stopped what she was doing and immediately made the copies. She even took the time to ask Magnolia to make copies of the legal sized documents. Magnolia has been a tremendous asset to Longwood as she greets each person who enters in a warm and sincere manner. Even though the building is older, it is clean, neat, and well kept. When I enter the building, I feel comfortable and like I have come home. The atmosphere is one of compassion, acceptance, and competence. I would highly recommend this center to anyone. To see the progress my mom has made is encouraging to me, and I am extremely grateful to every person who has touched my mom's life at this incredible rehab center.

  • Doug Wattwood
    ★★★★★ 5 months ago

    Longwood Health and Rehab has the best staff around. From our first visit to learn about the facility, through the admissions process, to the day-to-day care, this place is top-notch. My mom was here almost two years and was always treated with dignity and love.

About Longwood Health And Rehabilitation Center

General Information

Legal Business NameMf Longwood LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1981 (38 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Longwood Health And Rehabilitation Center

Longwood Health And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Longwood Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 35min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.2%
69.4%
69.4%
69.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
23.2%
29.7%
58.4%
58.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.0%
50.0%
54.5%
50.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.0%
33.7%
29.3%
24.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.7%
11.2%
22.4%
13.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
5.2%
9.1%
12.2%
14.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
14.5%
15.9%
7.8%
20.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
13.3%
15.8%
8.9%
13.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.5%
3.9%
6.7%
11.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.0%
3.3%
5.1%
4.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
2.2%
3.1%
4.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.0%
3.0%
5.9%
8.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.0%
2.0%
1.0%
1.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
0.0%
0.6%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.0%
2.0%
4.0%
6.2%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.4%
44.6%
55.0%
49.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
37.1%
38.3%
38.3%
38.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.1%
83.7%
83.5%
83.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.3%
13.8%
7.9%
6.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
1.4%
0.0%
1.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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