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Avante At Melbourne Inc

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Rebecca Rhodes
    ★★★★★ a month ago

    If I could give ZERO stars I would! My father is currently in this facility and being completely neglected. He is a quadriplegic that needs certain care that is not being provided. I have tried countless times to get the ball rolling (including contacting the VA and having them fax information on his needs) and they still will not preform the care. He is now trying to leave to go to a hospital and they are telling him he's not allowed to. To top it off, when I called to speak with a nurse I was told "I have other patients to care for" and hung up on. That was by a nurse named Darlene. The same nurse that jumped down my throat in person when I was trying to get his care situated. Not to mention all my fathers belongings have been taken by a patient with Alzheimer's. My father spoke with the supervisor on duty and was told that his CNA had to be the one to handle that. Are you serious? One would think the supervisor would be in charge not the CNA! The most unprofessional company I have ever dealt with in my life. I cringe at the thought of the care he's not receiving, but boy are they charging an arm and a leg. Coming from a place advertising to be "A skilled nursing facility." If they were truly "skilled" they wouldn't have an issue preforming his day to day care. There is much more I could say, but I'll leave it at this. If you care about your loved one, don't, I repeat DON'T be fooled by this place. My heart breaks for all the patients in this facility!

  • Paula Hill
    ★★★★★ a month ago

    If I could I wouldn't give any stars. The care my mother received was horrible. She was spoken to like she was a child, watched a woman who almost lost her life get told to hurry up and soil or she can sit there the rest of the day. We filed complaint after complaint. The staff was more worried my mother had an eating disorder rather than the fact that her foot was blue and swollen to the point of a ball. When she was being release I had them take her over to the ER where she was admitted because she was having congestive heart failure and the weight that the AVANTE said she was gaining was actually water from heart failure per the doctor she was being treated by. This is just the being of my story I have alot more to add but will just leave this a food for thought. IF YOU LOVE YOUR LOVED ONE DO NOT PUT THEM IN THIS JAIL CELL

  • Glenda Schofield
    ★★★★★ a month ago

    When my son came here I hated it He has been here 10 months now we are leaving soon, he is still aacute care and because I am moving. I just wanted to say I am sure there might be better newer places but the care this staff has given to my son has been excellent from CNA , nurses to all office I thank you. I would also tell anyone that has loved one in nursing home be there show YOur love to them take part in their care if not don't blame home they have a job you have a responsibility to your loved one

  • Mindy Martin
    ★★★★★ a year ago

    Avante at Melbourne is a wonderful place. I can easily see why this is a 5 star facility. The staff is caring and always smiling. The RNs and Managers are always willing to help and to listen. They've done wonderful things for some of the most frail individuals. I've seen very sick people get well and go home. I've also seen people CHOOSE to stay long-term. No, there's no Chef, but the Dietary Manager goes out of her way to make sure your loved one is served meals that meet his/her personal preferences. I'm sure it is a hard place to work, as Avante at Melbourne accepts some of the toughest people to treat, but it is one of the most professional teams of caring staff that I have every been around. I highly recommend Avante at Melbourne for the care they provide.

  • LB7DIESEL
    ★★★★★ a year ago

    The building is an older layout, however unlike new ones that tend to have hallway after hallway which can feel isolating to someone, the open atriums offer an area to socialize. The therapy staff is not only friendly, but fun, often playing games and music. They have been able to take patients that come in on a vent and high five them as they walk at the door. This place is often judged by its cover and within a short amount of time those same people have a change of heart. If at any time you felt your loved one was not being cared for instead of posting it and claiming (in another review just a month ago) they are still there perhaps put energy into new placement. As far as the staff, this building has longevity. Sit back in any health environment and you will be amazed at what the staff deals with on a daily basis, and they staff in this building take it in stride.

About Avante At Melbourne Inc

General Information

Legal Business NameAvante At Melbourne, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1989 (28 years)
Capacity110
Residents86
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Avante At Melbourne Inc

Avante At Melbourne Inc
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

February 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,648 fine
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Avante At Melbourne Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
1hr 10min
50min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
4hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.1%
95.1%
95.1%
95.1%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
97.2%
94.3%
93.3%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
47.8%
40.9%
40.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
41.7%
37.5%
36.1%
37.1%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.6%
28.2%
18.8%
16.2%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
17.9%
16.9%
18.8%
18.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
15.4%
9.1%
3.9%
7.7%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.4%
2.9%
4.9%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
5.9%
0.0%
1.4%
2.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.8%
6.9%
7.3%
13.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
2.9%
1.4%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
5.8%
4.2%
1.4%
1.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
2.4%
5.1%
2.4%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
1.4%
1.4%
1.3%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.5%
83.1%
77.5%
82.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.7%
80.0%
80.0%
80.0%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.9%
78.9%
77.3%
69.5%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
12.5%
12.2%
6.6%
5.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.2%
1.8%
1.2%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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