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Consulate Health Care Of Melbourne

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Melbourne Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Isabell Perez
    ★★★★★ 4 months ago

    Executive director Jessica and therapy staff were incredibly helpful.

  • Rachelle Hardy
    ★★★★★ 6 months ago

    If I knew how to post with a MINUS 5 stars this place would get it! Termites in the walls, ants everywhere, plumbing backed up. Nurses and assistants have a "give a care less" attitude. The patients are NOT taken care of at all. My sons bed has a hole where is butt belongs in his bed. His meds are never on time. An hour to 11/2 hours late and incorrect and the antibiotics that are essential for his LIFE? They don't think they are necessary at all. Once a day when it is doctor ordered 4 times a day. NEVER PUT YOUR LOVED ONE IN THIS filthy, discusting dumpy place. The food is a joke and there is very little of it and the place smells of urine and feces. I can go on but I'm sure I've made my point!!!

  • Terrie
    ★★★★★ 9 months ago

    My mother has unfortunately been placed in this facility for rehab. In over a week, her bedding has not been changed, apparently no housekeeping in this facility, she has not been bathed or changed by staff . Bathroom was not cleaned, trash never emptied. Medication has not been given same time every day which in her case is important. Pain patch was only changed after we noticed date on it. No schedule for physical therapy is posted, one day we were there all day, no physical therapy at all. Necessities, excluding wedge to rest arm on, padding for arm sling that was cutting into her neck were ever supplied. This facility is way understaffed. Health staff doesn't periodically check on her. Although staff seems very friendly, where are they? Nursing home patients are left to roam halls with rehab patients. No outside area for rehab patients to enjoy unless they smoke. We had such a wonderful experience with Melbourne Terrace, we quite frankly are shocked, well actually, horrified.

  • Nurse Nurse
    ★★★★★ 7 months ago

    The 5 star reviews are from staff members. Douglas Stedfelt and Jessica Rivera are marketing/business employees. Sad that Consulate has to have their own employees give fake 5 star ratings in an attempt to offset the true factual reviews.

  • Tomas Mendez
    ★★★★★ 4 months ago

    Great place for quick Rehab results

About Consulate Health Care Of Melbourne

General Information

Legal Business NameMelbourne Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 19, 1994 (26 years)
Capacity167
Residents144
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Melbourne

Consulate Health Care Of Melbourne was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

May 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,499 fine
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

January 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$724,707 fine
---Payment DenialPayment denial for 19 days

June 10, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$258,635 fine
---Payment DenialPayment denial for 6 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Melbourne require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 20min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
4hr 15min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
97.8%
97.8%
97.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
49.2%
47.2%
52.0%
63.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.7%
30.4%
26.7%
20.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.3%
18.0%
19.5%
18.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.2%
17.1%
21.1%
19.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
5.5%
7.0%
11.5%
8.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.6%
9.9%
10.5%
11.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.3%
2.4%
0.0%
0.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
5.3%
3.5%
3.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.9%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.8%
0.9%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.8%
1.6%
3.4%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
2.0%
0.0%
0.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.0%
99.4%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.6%
88.8%
88.8%
88.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.1%
72.2%
85.5%
93.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
8.3%
3.6%
7.8%
4.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
2.8%
1.1%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
1.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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