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Melbourne Terrace Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Melbourne Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Helen Lamers
    ★★★★★ 3 weeks ago

    Following a serious fall in my home In 2014, emergency surgery was needed to prevent permanent paralysis. The surgery was very successful, but MRSA was discovered in my surgical site, which required three more surgeries. After the forth surgery I totally lost the ability to walk, and my family was told I was a paraplegic, and it was doubtful that I would be able to walk again. Thankfully, I was moved to Melbourne Terrace for Rehabilitation! I had two awesome therapists, Emily and Dave, called the "Dream Team", who worked with me daily, encouraged me and gave me great hope! After tremendous therapy and many answered prayers, I was thrilled to be walking with a cane in seven weeks! The wonderful nurses, C & As, and the great staff at Melbourne Terrace were absolutely outstanding! I am so thankful to God for my healing, and my stay in beautiful Melbourne Terrace Rehabilitation Center. Melbourne Terrace got me back to me!

  • Jack Platt
    ★★★★★ 5 months ago

    Exceptional is the only to describe Melbourne Terrace! That's not true, caring, clean, knowledgeable and helpful would also work. My mom has been at the facility twice for extended stays. Both times we have been treated like guests as much as patients. Connie at the front desk is very helpful and I can't say enough nice things about our Case Manager Mandy and the Executive Director Brittany. They have assisted us in every possible way and always make us feel confident that our mom is being well cared for I also have to commend the amazing therapists that work with my mom every day in one of the 3 well equipped rehab centers. She is making great strides in recovering from major surgery and I am certain that it is in large part due to the work of these wonderful people. In addition Rose has been a wonderful source of information regarding our questions about Medicare and Medicaid. Finally I want to mention all of the staff that walk in and out of her room daily to check on her, that bring her meals (my mom says the food is great and the Bistro is very nice), that take her for walks all the time or that sometimes just sit and talk with her. They are constantly smiling and hugging my mom helping her to forget that she is in a rehab facility. Thank God we have this first class facility for our loved ones! I would highly recommend Melbourne Terrace if you or a family member needs a rehab facility.

  • Nancy REMSON
    ★★★★★ 3 months ago

    We are quite happy with the care my mother in law has received at Melbourne Terrace. She was initially a rehab patient, then transitioned into their long term care unit. She received very effective PT services that got her up and walking again! The staff are kind and caring in their interactions. The only issue we had was with laundry. The facility lost some of her clothing, but we were immediately reimbursed and we replaced her clothes. She is very actively participating in a variety of daily activities, and looks forward to them. She has a weekly appointment at the hair salon, which is just down the hall. The lovely volunteer makes sure she gets there! The food is nicely prepared and staff offers her choices for independence and socialization at the Bistro. Phil, Connie and Aleah are to be complimented for their outstanding dedication and professionalism. Mandy, Veronica and Rose were all very helpful to us, too. The facility itself is beautiful, clean and well maintained. All things considered, we are confident we made the right choice for Mom's care.

  • Terrie Sparacino
    ★★★★★ 5 months ago

    Ms. Mae the aide for my mom is the best. She's sweet, caring, professional, awesome, can't say enough great things about her. The last rehab place Atlantic shores sucked. Not enough help, overworked etc. Melbourne terrace is so look much better. Thank you for treating my mom with respect and kindness.

  • David Berger
    ★★★★★ a month ago

    My father was sent there after his open heart surgery he was supposed to be on a heart heathy was given uncooked bacon shrimp food with a lot of sugar and salt his bed was never changed his bandage wasn't changed for 5 days no shower unless my mother did it would never recommend this place to anyone

About Melbourne Terrace Rehabilitation Center

General Information

Legal Business NameMelbourne Terrace Rcc, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 9, 1989 (30 years)
Capacity129
Residents121
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Melbourne Terrace Rehabilitation Center

Melbourne Terrace Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

May 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$13,627 fine
---Fine$9,848 fine
KSomeImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
KSomeImmediate JeopardyComplaintKeep all essential equipment working safely.
KSomeImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
KSomeImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Melbourne Terrace Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
1hr
1hr 20min
ReportedExpected
RN
4hr 55min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.8%
90.3%
90.3%
90.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
100.0%
98.0%
98.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
72.4%
63.0%
71.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.1%
27.3%
19.6%
27.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.8%
13.6%
25.2%
21.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
5.6%
4.0%
7.8%
9.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.9%
17.9%
23.3%
16.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.8%
10.2%
4.0%
3.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.7%
7.9%
5.0%
6.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.9%
2.0%
0.0%
3.8%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.6%
2.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.7%
3.9%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.0%
97.6%
97.7%
98.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
95.7%
95.7%
95.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.4%
82.3%
81.1%
73.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.9%
3.5%
2.9%
1.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
4.1%
3.5%
4.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.7%
0.6%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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