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Wave Crest Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Melbourne Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • P Small
    ★★★★★ 4 months ago

    If you care about your loved ones you will not send them to this horrible, disgusting, rude, uncaring place. Try your hardest to go anywhere else but here. The nurses don't care, they don't tend to the forgetful patients, they yell at each other in front of guests and patients. The place smells horrible and you have to constantly be on them to do anything. They will also cut off jewelry if needed and not tell you or know where it went. Please do not send your loved ones here!!!

  • Dennis Harrison
    ★★★★★ 7 months ago

    The Wave Crest Nurses, CNA's and Therapist's were excellent/professional care givers with genuine love and concern. The medical team at Wave Crest took great care of our Dad and Mom who spent six years combined at this care facility. The staff was like an extension of our family, caring beyond expectations. Thanks you Wave Crest Family.

  • Gwendolyn Fallah-Makowiec
    ★★★★★ 6 months ago

    Although most of the staff were very professional and exceptionally nice to my husband during his stay, Glenn, one of the RN's actually told him that "if he has to take as much medication as he's given, he obviously is on the wrong medication" and then was combative with me when I confronted him about it. We reported this to administration but wasn't satisfied with the outcome. The food was so awful that I took at least one good meal a day (usually dinner) to my husband and a friend that he had made in the facility as well. The smell in the facility is sickening. Most of the time my husband got his pain medication in a timely manner but there were several times when he waited at least two hours after calling several times for it. If you've ever experienced pain, you'd know that it's torture to be in pain and he, as well as I, considered him to be in torture! This is inexcusable, outrageous and unacceptable! The rooms are old, dingy, dirty and have outdated bed and linens. My husband, who had broken his leg and was in there for rehab, has always been very healthy and active and healed fast but I consider his fast healing to be due mainly to him and not the facility. My husband made a friend while in the facility and two days after my husband was released, the facility told his friend that his insurance had run out and that they wanted him out of there. This man has had both legs amputated and he was in the facility for therapy to heal and I assume learn how to live life without limbs. This man hasn't even healed yet, much less learned how to get around without the use of his legs yet. My husband and I offered to pay cash to the facility in order for this man to continue receiving the care he needs and the facility informed my husband that the administration wouldn't even consider it for some reason. We were very serious, we'd pay cash if they'd let him stay and continue healing and receiving therapy but they wouldn't allow it. I don't understand their reasoning. To me, while some of the employees truly want to help people and try their best to do so, the administration department and owners only care about making money and not the comfort and well-being of their patients. Overall, if I were you, I take my loved one anywhere but to this facility! Yes, there are some bad facilities in this area but this facility has to be one of the worst. Please don't take your loved one here, you'll end up regretting it!!

  • Brian Noway
    ★★★★★ 5 months ago

    If I could give ZERO STARS I would...they stole my money! I advanced paid for services never received way back in the first week of March 2019. It is now almost the end of April and I have received a myriad of excuses why they have not returned my money. One excuse was even that payroll is closed in the middle of the month to the end of the month (March) to close out the books. Payroll does not return phone calls even when they say they will with answers and that's if you can even get them to answer the phone.

  • robert smith
    ★★★★★ 6 months ago

    THIS IS THE WORSE PLACE TO TAKE A FAMILY MEMBER. THE STAFF ARE RUDE AND THE PLACE IS RUN BY UNPROFESSIONAL PEOPLE. MY FATHER IN LAW FELL VARIOUS TIMES AND WE WERE NOT INFORMED. THE CNA CALL THEMSELVES NURSES AND ARE BRUTALLY RUDE. PLEASE IF YOU DON'T WANT YOUR FAMILY MEMBER TO DETERIORATE DON'T TAKE THEM TO WAVECREST. THE PLACE SMELLS LIKE URINE, THE PATIENTS ARE LEFT UNATTENDED. THIS PLACE SHOULD BE SHUT DOWN . IT DOESN'T DESERVE A STAR.

About Wave Crest Health And Rehabilitation Center

General Information

Legal Business NameSf Carnegie LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 26, 1969 ()
Capacity138
Residents108
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wave Crest Health And Rehabilitation Center

Wave Crest Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wave Crest Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.9%
94.4%
94.4%
94.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
96.8%
92.7%
95.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
73.0%
69.0%
63.6%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.9%
32.9%
36.0%
32.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.8%
27.4%
26.1%
26.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
33.3%
28.9%
28.0%
25.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.2%
9.2%
19.5%
24.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.1%
4.3%
1.0%
6.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.0%
7.0%
12.2%
6.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.2%
4.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
5.4%
1.0%
6.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.0%
4.3%
3.1%
3.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.0%
0.7%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.9%
72.6%
55.2%
43.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
45.2%
63.8%
63.8%
63.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.9%
61.7%
70.8%
57.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
6.9%
0.0%
8.7%
20.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
7.4%
3.4%
6.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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