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Cross Gardens Care Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    I am the POA for a resident here and I want to say that this facility has gone above and beyond to assist in all ways. A. The facility has caring staff from the bottom up. I can't say enough about the CNA's work that they do. Look at the number of CNA staff as it relates to patients when choosing a facility. B.. If you are looking for eye catching surface decor that is not what you should be looking for. A place should be judged by the staff who interact with the patients on a daily basis. Do they treat each person as an individual with dignity? Call them by name, know their family members names? Love the job they are doing? C. Another component would be Communication. This is the first facility after three that HAS provided Care Plan Meetings in a professional manner. With participants from the various departments, at the table with the current medical history of the patient on hand and can answer questions about medications, diet and any therapy the person is receiving. D. The last thing I want to mention is a question for those of you who have loved ones in a facility. Do you remember to THANK the staff who takes care of your family member? It is easy to forget to thank them just as we forget to thank Teachers, Fire and Police folks and our military. A warm hello and a warm thank you...goes a long way in relationships.

  • ★★★★★ a year ago

    The employees make this care center 5 stars. They are very people based and compassionate. Gail the receptionist is on point! The staff at Cross Gardens has been a big relief to our family in providing long term care for our loved one. Brandy the activities director is bouncy, friendly and full of smiles and life! The therapy team is incredible! Gail, Norlene, Cassie the speech therapist: incredible. The nursing station is the best I have seen in teamwork, commitment and understanding. This facility has heart! The staff here are heros in providing my Dad with care. Wonderful people. I'm beyond pleased.

  • ★★★★★ a year ago

    A very bad nursing home, if you have family that you love and care do not put it in this nursing home. My mother in law was there and the place is horrible, is dirty, they didnt have have clean sheets to change the beds, no supervision to the patiens with mental problems, she was there more than a week and the doctor didn' t see her during that time. My wife and my sister in law had to take her out and go to another nursing home. It was a nigthmare

  • ★★★★★ 3 years ago

    Terrible Nursing Home. Really bad care. Dirty place. depressing.....

  • ★★★★★ 3 years ago

    Oh My God! terrible nursing home. Dirty and depressing...

About Cross Gardens Care Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 11, 1992 (26 years)
Capacity120
Residents91
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cross Gardens Care Center

Cross Gardens Care Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

March 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cross Gardens Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
5hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
94.4%
94.4%
94.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.8%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
18.9%
18.2%
12.1%
12.9%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.8%
28.6%
32.9%
28.9%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.7%
4.3%
9.0%
8.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
17.2%
15.9%
11.8%
13.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
6.6%
13.4%
8.8%
18.5%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
3.5%
1.1%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
8.2%
8.2%
4.9%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.7%
3.3%
1.7%
3.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
3.8%
2.7%
2.6%
4.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
7.1%
8.2%
7.1%
2.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.4%
3.5%
3.5%
1.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.2%
1.0%
2.4%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.2%
1.2%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.4%
78.6%
85.7%
96.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.3%
60.7%
60.7%
60.7%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
30.0%
-
-
-
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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