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St Annes Nursing Center, St Annes Residence Inc

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • cmartichick M
    ★★★★★ 4 months ago

    I have to disagree with all the negative reviews, although I only had experience with hospice. My dad was in the hospice section for a week and the social workers, doctors, nurses, and CNAs were all compassionate. There were even volunteers who sat with my dad when no one was there. I highly recommend this place.

  • Amanda Shapiro
    ★★★★★ 7 months ago

    Poor communication and care at this facility. I've had 2 family members stay here over the course of the last 3 years. Same issues each time. The language barrier is challenging and nurses are unable to communicate very basic responses. Nurse claimed that she didn't have time to explain the list of medications being provided. Unacceptable. One of the staff members cancelled my grandmother's insurance while she was here. My mother was denied much needed pain medication and we were told by a nurse that the staff doctor could not write a prescription for her (she's had a standing prescription for at least 10 years and you can't just quit this stuff.) Not recommended if you can avoid. Disappointing and frustrating. Staff aren't accountable for anything and generally feel that everything is not their job.

  • Jose Rodriguez
    ★★★★★ 6 months ago

    To start the Cnas are extremely ROUGH and barely speak english. My mother repeatedly would ask for something and the CNA would nod say yes and then completely disregard her. Once in a blue moon we were blessed to have a cna like Karidad who actually showed compassion. The nurses are miserable even the 'unit manager' had a horrible attitude. They give very generic responses half of the time I learned more from google. It was a breath of fresh air when they brought in new nurses like Katelyn and Ms. Rose. After my mother passed I would never put another family member nor recommend this facility.

  • Robert.c c
    ★★★★★ a year ago

    My 89 year old mom went here for rehabilitation to help her walk and the staff is very nice and the facility is clean. They took very good care of her especially the caretaker assigned to her room. My mother is picky and she even liked it. Thank you to the staff at st Anne's.

  • Cira S
    ★★★★★ 8 months ago

    My husband had spine surgery n needed inpatient physical therapy along with pain medicine, we arrived from the hospital around 8.30 at night. The place it's not appealing at all, but i wanted to focus on the care. Not all the staff speaks english and my husband was not given the pain medication he needed because the pharmacy failed to deliver it.... my husband signed himself out at 6.30 am the next day he arrived, 10 hrs in the place without his med for pain.... in addition he was placed with a gentlemen in the room that had a horrible cold, when there were other empty rooms. Why would they put a surgery recovering patient with a virus contagious desease to make it worse...... HORRIBLE experience.

About St Annes Nursing Center, St Annes Residence Inc

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 22, 1987 (32 years)
Capacity213
Residents182
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Annes Nursing Center, St Annes Residence Inc

St Annes Nursing Center, St Annes Residence Inc was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

March 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

October 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

March 9, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,950 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Annes Nursing Center, St Annes Residence Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.4%
96.9%
96.9%
96.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
99.4%
99.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.9%
78.6%
70.3%
69.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.1%
38.9%
35.9%
30.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.1%
22.9%
10.2%
17.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
10.7%
13.1%
13.2%
13.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.6%
19.4%
6.8%
11.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.2%
19.7%
13.5%
13.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.5%
11.6%
10.3%
6.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.0%
0.0%
0.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.9%
5.1%
3.2%
5.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.5%
3.8%
2.5%
1.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
4.6%
5.4%
3.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.6%
1.2%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.7%
99.0%
99.0%
98.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
96.7%
96.7%
96.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.5%
56.8%
78.2%
77.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
1.9%
0.6%
1.9%
6.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
3.2%
2.0%
1.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.6%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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