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Santa Rosa Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Milton Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Sherry Vaughan
    ★★★★★ 3 months ago

    My mother was placed here for rehab. The first thing I noticed was the size of the rooms, they were way to small to house 2 people. I found the place to be clean and well kept. At first everything was fine but after a few days I noticed my mothers health start to deteriorate again. I said something to the nurse but she kind of ignored me. Two days later I said something again and was told the doctor would assess her that evening. After that it was downhill. Mother got worse and worse. I kept complaining but nothing seems to be done. The final straw came when I made an evening visit and they served dinner, Mothers food was so cold it felt like it had come from the refrigerator! I was furious. The next morning they finally acknowledged (after 16 days of complaints by me) that something was definitely wrong and sent her to the hospital, she has been admitted with congestive heart failure, a sever UTI, and anemia. I would not recommend this place if your loved one has any type of mental or physical handicap. I felt like most of the staff did not know how to deal with a handicapped elderly person with dementia. And of course under no circumstances will I allow my mother to be placed her again.

  • Darlene Brown
    ★★★★★ 6 months ago

    Very impressed by how clean this place is. The staff has been wonderful. Very compassionate staff.

  • Al Evans
    ★★★★★ 4 months ago

    My husband was there one week. In that week I seen the worst treatment of the patients I have ever seen. I wouldn't trust them as far as I could throw them. And I couldn't pick them up.

  • lukan paiden
    ★★★★★ 6 months ago

    Nices people and some means but need to work on their attitude or speak to other person because some people different too...

  • Mike Kelley
    ★★★★★ 4 months ago

    We were very pleased with the care that my mother received.

About Santa Rosa Health & Rehabilitation Center

General Information

Legal Business NameSanta Rosa Investors Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1978 (40 years)
Capacity110
Residents95
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Santa Rosa Health & Rehabilitation Center

Santa Rosa Health & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 23, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

January 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,405 fine
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Santa Rosa Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
4hr 20min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
97.8%
97.8%
97.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.3%
42.4%
36.7%
37.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
50.0%
52.6%
42.3%
43.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.5%
4.6%
7.9%
2.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.3%
9.3%
8.0%
6.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
23.3%
9.3%
9.3%
5.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
15.2%
11.8%
17.1%
10.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.8%
6.5%
8.3%
2.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
26.0%
23.3%
16.2%
17.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
6.4%
8.9%
5.0%
6.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.3%
11.8%
3.7%
8.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.4%
1.2%
2.4%
2.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
3.9%
1.6%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.9%
94.8%
93.6%
90.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
91.7%
91.7%
91.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.6%
72.6%
75.2%
72.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
35.3%
39.2%
36.0%
41.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
3.4%
1.7%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.8%
0.9%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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