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Lakeside Pavilion

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    This place doesn't even deserve a rating. If you care at all about your loved one, stay clear of this dump. Rooms, walls, bathrooms, etc are dirty, staff spends their nights messing around loudly in the hallways - with no care for the patients - absolutely horrible and am glad I was able to get my loved one out of there.

  • ★★★★★ 5 months ago

    We have had many clients receive excellent care at Lakeside Pavillion.

  • ★★★★★ a year ago

    I was a resident of this facility where the cna's were abusive, both physically and mentally. Upon complaining to upper levels of management I became more of an outcast. I was punished for sticking up for myself. Residents including myself were made to sit in our own waste for several hours. I called Dcf, Ombudsmen, and state without remedy. I was hospitalized due to their negligence on more than one occasion. The final incident was when the cna's were transporting me from my wheelchair to bed. I was dropped backwards out of the lift onto my head. If you are considering residency take time and do your homework. Look at the staff.. Are they clean? Friendly? Will the cna's look at you & smile? Magnify their demeanour and imagion how they treat residents. The pictures on the wall, and new wood floors mean nothing!

  • ★★★★★ a year ago

    Well I've heard good things about this place and I've heard bad things so I don't know

  • ★★★★★ 3 years ago

    This is a very mixed review for Lakeside Pavillion in Naples. My father was there very briefly in the summer of 2013 with Hospice care, and he passed away there after one week. My review is based on that experience. The good: some of the nurses were excellent, compassionate and skillful professionals who treated my family and my father with respect and good humor. The administration knows just what to say to anxious family members. The bad: for a facility that specializes in end of life care, they were remarkably hamfisted and unprepared to deal with a Hospice situation. The rooms are small, cramped and uncomfortable with no place for family to sit and spend time with their loved ones. The director of nursing was all for removing the catheter and "just providing good incontinence care" but the aides who provided that incontinence care used wet paper towels to roughly clean my father, leaving him with shredded bits of wet paper clinging to his privates. When we complained to the director of nursing about this, she said "that tells me they don't have the right supplies." Which is true - but for the love of pete WHY is a nursing home lacking the proper supplies for incontinence care?? Why did the aides not get the proper supplies before cleaning up my dad? Why were they so rough with him when he was vulnerable and helpless as a newborn? They were late with pain relief meds, resulting in an emergency trip to the hospital, a move my dying father did not need and could not tolerate very well. Like the nurses, some of the aides were lovely, competent and caring people, and some were rude and cruel to both my father and his wife. I was afraid to leave him there alone. The day before he died, my father's wife received a notice of a plan-of-care meeting that was scheduled to take place in 2 weeks time. It was obvious when he got there that his stay would likely be short and why did they delay this meeting? It seemed like insult upon injury when my stepmother got this letter the day before my dad passed away. I have to say, if you have the family resources to have somebody stay with your loved one 24/7, you might get consistently good care from Lakeside Pavillion - if you monitor every single thing yourself and communicate with the administration whenever things go awry. You'll need to be a constant and fierce advocate for your loved one here.

About Lakeside Pavilion

General Information

Legal Business Name2900 Twelfth Street North LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1983 (35 years)
Capacity120
Residents106
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakeside Pavilion

Lakeside Pavilion
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 15, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.

February 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

January 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lakeside Pavilion require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
25min
55min
ReportedExpected
RN
3hr 55min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.1%
98.0%
98.0%
98.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.4%
97.5%
100.0%
98.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.0%
48.4%
36.7%
37.5%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.5%
19.7%
19.5%
24.7%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.3%
11.7%
16.1%
18.5%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
26.9%
29.1%
22.0%
15.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
21.6%
23.8%
20.9%
19.5%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
4.7%
7.1%
8.3%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
10.9%
3.8%
3.6%
10.9%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.8%
1.7%
0.0%
1.5%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
1.1%
5.0%
2.4%
3.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.1%
1.2%
1.2%
1.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
3.1%
2.2%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.2%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.1%
86.8%
77.6%
74.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
80.1%
80.1%
80.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.9%
49.2%
43.6%
44.6%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
15.6%
23.2%
14.8%
15.5%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
1.2%
2.3%
3.8%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.7%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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