Manorcare At Lely Palms
Contact Information
6135 Rattlesnake Hammock RoadNaples, FL 34113
Price & Availability: (877) 311-2675
General Info: (239) 775-7715
County: Collier
Photos
Reviews
Overall Rating 3.3 / 5.0 ★★★★★
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Denise Phannenstiel★★★★★ 2 weeks agoMy mother was in the rehab area for 10 days. Nothing but great things to say about this facility, attentive nurses, administrative staff, PT, and OT. Aides were average during the night time, but other than that, super happy. This facility was much cleaner then the hospital she came from in Naples. Daily room cleaning and refresh was spot on! Her recovery was amazing, and she will be 87 shortly! Thanks all.
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Sandra Hernandez★★★★★ a month agoMy sister and I have had my Father here 2 times in the past 6 months for rehab. I have had multiple experiences in the past with other facilities. I can honestly say this is superior to any other facility we have been in. The caregivers here are attentive. The Administrator and Nurses are always there if needed and fast to resolve any concerns. I am a former nurse and very picky when it comes to my fathers care. Lely Palms has surpassed even my expectations. We are thankful to all the staff and what they have done to make my fathers journey to get back home a success!!
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George Glover★★★★★ 2 months agoI'm shocked that this facility doesn't have a 4 or 5 star rating. I spent two and a half months there. I couldn't have been happier. Duane the administration director was extremely kind and caring and the staff was top notch. I noticed that most of the RN's had been with this facility for 12, 15 and over 20 years. You couldn't ask for a better place to recover. Thanks Duane! Laurie, Shami, and Margaret! Y'all are the best, thanks again, George
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Gina Herbst★★★★★ a week agoFriendly staff and always makes me feel like family.
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Theresa Ross★★★★★ 7 months agoI went here after being released from hospital for infection following surgery. Staff insufficient and under trained to handle wound care. Initially encouraged by 5 star rating, but disappointed Daily on follow through.
About Manorcare At Lely Palms
General Information
| Legal Business Name | Manorcare Health Services LLC |
| Ownership Type | For Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | May 22, 1984 (35 years) |
| Capacity | 117 |
| Residents | 111 |
| Percent Occupied | 95% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Manorcare At Lely Palms
Manorcare At Lely Palms was reviewed by Medicare to have a rating of 5 out of 5 stars.
About Medicare Ratings | Overall Rating |
 | Health Inspections Rating |
| Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Florida Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
June 15, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
June 23, 2016 - 3 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| C | Many | Potential for Minimal Harm | Health Inspection | Post nurse staffing information/data on a daily basis. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare At Lely Palms require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 50min | 2hr 40min |
| Reported | Expected |
| CNA | |
| 35min | 40min |
| Reported | Expected |
| LPN | |
| 60min | 1hr 15min |
| Reported | Expected |
| RN | |
| 4hr 25min | 4hr 35min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 100.0% | 100.0% | 100.0% | 100.0% | 93.6% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 100.0% | 100.0% | 100.0% | 100.0% | 95.6% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| - | 70.0% | - | - | 53.8% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 24.5% | 25.5% | 15.1% | 14.3% | 26.7% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 13.9% | 14.9% | 22.2% | 14.2% | 17.1% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 12.1% | 19.6% | 24.1% | 29.1% | 15.3% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 22.6% | 17.0% | 9.4% | 12.5% | 13.3% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 7.0% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 3.5% | 0.0% | 3.4% | 0.0% | 5.9% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 3.1% | 2.6% | 0.0% | 3.3% | 3.5% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 11.8% | 3.8% | 5.8% | 2.0% | 1.1% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 1.8% | 3.6% | 1.7% | 5.7% | 3.6% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 6.9% | 7.1% | 5.2% | 5.5% | 2.8% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 1.5% | 0.0% | 0.0% | 0.0% | 1.4% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.4% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
Quality Measures for Short Stay Residents
| 96.8% | 97.4% | 97.5% | 96.1% | 89.3% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 96.1% | 94.8% | 94.8% | 94.8% | 86.1% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 63.8% | 67.5% | 66.8% | 73.3% | 69.5% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 21.0% | 20.1% | 19.5% | 26.4% | 10.1% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 1.5% | 1.8% | 1.1% | 1.1% | 2.2% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.3% | 0.0% | 0.0% | 0.1% | 0.5% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
