Search for Skilled Nursing by ZIP Code:  :

Manorcare At Lely Palms

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Naples Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Larke Grove
    ★★★★★ 2 months ago

    As family members, we had several serious concerns regarding our father's one month stay at this facility. We found the therapists to be very good and most of the nurses were very capable, but, overworked. However, we found the flow of communication to be poor and the social worker failed to return important phone calls. I asked a charge nurse, several times for a hearing device for my Dad, which their website advertises as available , but, that never happened. My mother noticed medication laying on the floor in my Dad's bathroom. Staff were not properly monitoring my Dads condition since unbeknownst to all he had developed pneumonia and sepsis and fell while their staff was weighing him. He was taken by ambulance to the hospital and passed away. My sister and I visited the facility adminstrator several days after my Dad's death, and, discussed all these concerns and he was unaware that our father had died after his fall, but, promised us to investigate and contact us and our mother....to this date, we have not had any response. One last concern, doctors are quite sparse and don't seem to be actively involved.

  • Justine Andollo
    ★★★★★ 10 months ago

    After a very difficult surgery, we transferred my mother to Lely ManorCare for her rehab. It was an outstanding experience from the start. The entire staff took excellent care of her and the therapy services were top notch- which is exactly why you go to a rehab center. (We checked out the state ratings, which were excellent) My suggestion is to do your homework! If the need arises again in the future, I will certainly be sending my mom back to Lely!

  • Joan Gibbons
    ★★★★★ 10 months ago

    I recently had the pleasure of staying at Lely ManoCare while I recovered from a hospital stay. Giovanni was so friendly and knowledgeable and was the reason I chose ManorCare over the others ... and I'm glad I did. The nurses and caregivers were very accommodating and the rehab department made my recovery a quick one. I had very little to no downtime. I am eternally grateful!

  • Henry Norona
    ★★★★★ 3 years ago

    I cannot imagine a more dedicated group of people. My mother spent the last few years of her life there in various settings and I am sure that their care and and attention extended her time on earth and with our family.

  • Deborah Thomison
    ★★★★★ 5 years ago

    A place where no one speaks the English language, does not communicate with each other (CNAs, RNs) nor with the patient. My mother is in rehab (speech, occupational, physical) after a total knee replacement. This morning, she fell in the shower as a CNA bathed her. The nurse (am not positive this was an RN) told my father she "slide in shower" and clearly did not make my father understand what had occurred. The staff does not know her physician and neither do we; this is not her PCP nor her surgeon. When asked who her doctor is the "nurse" said "we do not know" and only learned his name when I asked it to be written and given to me. I am so thankful that my father is there in the room with her 10 hours a day; it does not surprise me they do not allow family members to stay the night with the patient. The level of care is substandard; the communication non-existent. 1-15-13: My mother is finally leaving ManorNo-Care at Lely. I cannot wait to get her out of there.

About Manorcare At Lely Palms

General Information

Legal Business NameManorcare Health Services LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 22, 1984 (34 years)
Capacity117
Residents111
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare At Lely Palms

Manorcare At Lely Palms was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

June 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.

December 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare At Lely Palms require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 40min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
4hr 25min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
70.0%
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.5%
25.5%
15.1%
14.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.9%
14.9%
22.2%
14.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
12.1%
19.6%
24.1%
29.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
22.6%
17.0%
9.4%
12.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.5%
0.0%
3.4%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
3.1%
2.6%
0.0%
3.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
3.8%
5.8%
2.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.8%
3.6%
1.7%
5.7%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.9%
7.1%
5.2%
5.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.8%
97.4%
97.5%
96.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
94.8%
94.8%
94.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.8%
67.5%
66.8%
73.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
21.0%
20.1%
19.5%
26.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
1.8%
1.1%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.0%
0.1%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places