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Consulate Health Care Of New Port Richey

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Tremendous staff in nursing and therapy (physical, occupational and speech). They truly care and focus on what your needs are and how to get you the level of independence you desire. Nursing gets to know you on a medical level, professional level and personal level. They will not coddle you (good thing) so you learn to do for yourself but they are there every step of the way. Some how they know what you need before you do. Wonderful experience!!! Went from a wheelchair to a walker to a cane to unassisted mobility thanks to the care I was given

  • ★★★★★ 2 weeks ago

    This place is a dump and I pity anyone who has to rely on these unconscionable people. My sister was there and when I stopped by by on my way home from work she'd be lying in bed totally naked. I'd summon someone and they tell me she prefers it like that. Then I'd tell her we need to get some clothes on you and she'd say thank you because I'm freezing SMH I had given her a religious statue and my son had given her a stuffed animal when we went back the next day they were both gone. Management did not even look into the situation. She had developed a fever of 102 and was vomiting Brown matter and they refused to call the hospital and have her admitted. So I had to call her doctor and they gave us a hard time before finally allowing us to get her admitted. I had given her $12 to pay for a haircut and the next day when I went her hair was still not cut so I asked why and they told me it was $12. So I said there's $12 right here in her night table drawer but when I opened the drawer the $12 was gone. Then to add insult to injury the sons of bitches attempted to collect payment from her after her insurance company had already paid the bill. And that went on for months. Anyone posting anything positive is obviously a plant because every patient I saw was treated in the same manner. And I strongly believe in karma so what goes around comes around and I wouldn't want to be you people. You'll have to answer to a higher source someday. How does a place like this even get to stay in business? You disgusting Pigs!

  • ★★★★★ 3 months ago

    So far.... not in the least bit impressed! Mom was sent here for cardiac rehab and to wean her off oxygen. So far, maybe 90 minutes of therapy (if that) in 4+ days .... oxygenators broken (2 of them in same evening) and, no one seemed to care! Dietician was to see her on Thursday, a no show! Found out she is only there 2 days a week. Questioned an on duty nurse about her diet (suppose to be heart care, low fat), she said, well we cant make 200 different diets for people! DUH! Is this to be a rehab facility/nursing home to take care of ill people? I will be contacting her insurance company, medicare and more! Even had a nurse reprimand me for taking a picture of patients advocates / rights!

  • ★★★★★ 3 months ago

    I don't really like to write my opinion regarding my experiences, but I truly beleive this place deserves my time. I visit this facility 2 years ago,at first I wasen't impress with the look, but knew I needed to look beyond the first impression. I was received by Dan and Tony, I expressed my biggest concern to them, that my Mother didn't speak English. Tony was fast to say they had several spanish speakers, she was nice enough to bring, Carmen a very caring nurse to speak with my mother. They made my mother's transaction way easier by taking the time to listen. I'm not trying to say that this place is perfect, I experience some of the concerns that other family members have express, but I also believe that no matter where you go you will find different type of people, some awesome dedicated and others with lack of work ethic, you can make the difference by making sure your the eyes, ear and mouth for your sibling. Today im taking mom to a new facility in Miami, we're extremly sad to say goodbye. I want to thank some of the best members I had to deal with daily. Mirna, the one and only CNA that washed my mother before putting her to bed, also made sure my mother was respected by other team members. Xoxo Alexa, since the beginning you've pushed mom to do more than she thought she could do. She also says you give the best shower. The night nurse, blue eyes Blond can't remember your name (sorry). You always took the time to listen, and took care of any concerns I had. Xoxo. Daniel, a wonderful, caring, and loving CNA. King Kong (my mother always gave people nick name) thank you for giving mom love, not only mom but every patient you went by. Red hair nurse, thank you for taking care of mom. Larissa, and Hana I wasen't there at the time you worked with my mother but she speaks highly of you. To the team, I thank everyone that toke the extra mile, for making my mother feel at home. To those that feel is only a check, please find a different job.

  • ★★★★★ 4 months ago

    CHC of NPR is now a 5 star building. Congratulations to our team.

About Consulate Health Care Of New Port Richey

General Information

Legal Business NameNew Port Richey Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 19, 1984 (34 years)
Capacity120
Residents119
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of New Port Richey

Consulate Health Care Of New Port Richey
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 23, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

February 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of New Port Richey require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

77.5%
75.2%
75.2%
75.2%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
97.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.6%
43.5%
49.0%
58.3%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
33.7%
28.6%
32.6%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.2%
17.5%
12.7%
37.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
29.1%
36.4%
19.0%
10.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
18.8%
15.9%
14.1%
11.8%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.5%
1.9%
2.6%
5.5%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
2.1%
0.0%
3.1%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
3.2%
1.5%
1.5%
1.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.2%
1.1%
1.1%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.3%
2.1%
1.1%
1.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.7%
3.8%
1.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.1%
95.1%
96.2%
87.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
87.4%
87.4%
87.4%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.1%
51.4%
66.9%
68.2%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
6.7%
6.6%
8.5%
14.3%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
3.6%
3.0%
3.1%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
0.5%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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