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Life Care Center Of New Port Richey

  1. Skilled Nursing Home Facilities
  2. Florida
  3. New Port Richey Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Chilly Circle
    ★★★★★ a month ago

    Do not let your loved ones be admitted here. My grandma chose to come to this location for her rehab after she broke her ankle due to the location, and I should also mention she was on oxygen 24/7. Huge mistake. They took her for a shower two or three times in the 3 weeks that she was there. And the first time was after a night nurse let her wet the bed while using a bed pan and told her she didn't. It wasn't until the morning nurse came in and saw her sheets were wet and changed them. However, she didn't change them right away, she took the old sheets off, and didn't come back with new ones for at least 6 hours. She was supposed to get a shower that night, but when we came to visit her the next day she STILL hadn't had a shower. Also, from the first day she got there (Tuesday) she had been complaining that her mouth and throat were bothering her to the point where she could hardly eat. She was seen by a Dr there until the following Monday. Even then, she was in the restroom when the "Dr" Fortner showed up and "examined" her through the door?? Sorry, but I can't imagine how thoroughly you can examine a patient you've never met before through a door. Then when my family requested a meeting with her, she told my us "Well if you don't like the care you're getting here, you can go somewhere else." That is the most unprofessional thing I've ever heard a doctor say. We immediately requested a different doctor. For her first follow up appointment with her orthopedic surgeon, she had to be transported to her appointment by the life care facility because we didn't have a vehicle to accommodate her in her wheelchair and she was unable to get into the car on her own at the time. We met her at the appointment where she was dropped off for her 3:00 appointment at 2:45. 3:00 comes and goes and by 3:30 she's already feeling week because she has been in her wheel chair for hours before this and she didn't fare well in it already. So we asked how much longer it would be and they told us another 45 minutes at least because they were running behind. We asked why it would be so long when her appointment was at 3 and the nurse at the desk showed us that her appointment wasn't actually until 3:30. At that point she was running out of oxygen and couldn't wait longer. So whoever wrote down her appointment at the center wrote it wrong, and although I can't say for sure that it was for this reason, it seems like they wrote the wrong time, so that the driver could take her and another resident that had a 245 appointment at the same time. She was unable to be seen that day because her oxygen levels dropped too low for the office to consider seeing her. When the driver came back to get her, we asked why he didn't leave her with a second oxygen tank and he rolled his eyes, and said he did, that he put it on the other patients wheelchair. He claims he told her but she had no memory of that, and she's not forgetful of something that life threatening to her. After this we immediately requested a meeting with the director and nothing was really solved. It seemed like she just said what we wanted to hear but nothing actually changed. My grandma just got more and more sick the longer she stayed at this place and would not recommend this place to anyone.

  • Angelique Ulrich
    ★★★★★ 3 months ago

    My mother in law spent a little over a moth here and we have had nothing but great things to say. She was treated very well by staff, the facility was very clean and accomidating. Upon entering if Wendy is at the front desk you are greeted with big smile, she makes you feel very welcomed, as do most of the staff. I would recommend Life Care Center to everyone needing care for their loved ones. And our family is very big and we were there everyday, numerous times a day, so we didn't miss anything!!!???

  • DC Weir
    ★★★★★ 10 months ago

    Rehab can be great....as long as you are healthy enough to help Yourself in the process...... Beware if you are dependent on These people.... A corporate sell but poorly run and managed..... most of the Good employees have all left in last few years. & Ed D doesnt know quality as evidenced by HIS review here

  • Judi Villa
    ★★★★★ 11 months ago

    I was at life care for 2 and a half weeks and ir was the worst place I have ever been when I first got there they had know sulks for my side of the room which was dirty. I w as suppose to have pt 6 days a week had only 3 visits in 2 weeks all that time had 3 showers some of the staff I wouldn't give you 2 cents for but most of them were awesome my room mate had a bad time also so don't look for good things to happen there.and I'm not finished with them yet they need better people running this place I feel sorry for the good ones who work there not enough help

  • Pat Smith
    ★★★★★ a year ago

    I would be rating this place a 1 because of the careless people that work in many of the departments. I am only giving it a 3 for its cleanliness and the therapy dept. Even though they are under constant pressure from the manager they continue to do an outstanding job. My mother had a big guy therapist Chuck who was kind and gentle and always willing to help her out even if he was in a hurry. He helped her to get stronger and to this day she continues to do all the exercises he taught her how to do. Thank you Chuck for being a great person, therapist and healthcare provider.

About Life Care Center Of New Port Richey

General Information

Legal Business NameNew Port Richey Medical Investors, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 11, 2003 (16 years)
Capacity113
Residents102
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of New Port Richey

Life Care Center Of New Port Richey was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

May 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of New Port Richey require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 40min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
4hr 30min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.8%
95.6%
95.6%
95.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
95.0%
92.7%
92.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.6%
29.7%
36.8%
31.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.1%
15.3%
18.0%
18.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
10.0%
10.8%
10.3%
20.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.5%
8.1%
8.1%
10.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
10.3%
0.0%
2.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
8.3%
17.1%
9.1%
11.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.3%
0.0%
5.0%
2.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
2.7%
5.6%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.9%
5.1%
5.3%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
7.3%
10.0%
9.8%
7.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
1.6%
2.5%
2.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.4%
2.5%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.8%
93.6%
93.5%
93.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
88.5%
88.5%
88.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.3%
65.6%
63.9%
58.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
2.4%
0.6%
1.7%
2.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.9%
1.3%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.7%
0.7%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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