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Orchard Ridge

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • A Google User
    ★★★★★ a month ago

    I arrived late at night to see the wearing masks. Being a nurse myself I knew something was very wrong. Also being a patient battling autoimmune disease and immunosuppressed I was on high alert. I asked one of the techs what was going on. They said half the residents were down with the GI bug and the other half we recovering from a respiratory illness from the week before... Not a good feeling. Next day I stayed in my room as I wasn't feeling well. The second day I went out and went down to the physical therapy gym and was yelled at and told you can't come in here it's closed by the medical director. Turns out that the stomach bug was codename for confirmed at that point norovirus and at that point I signed myself out. Someone needs to go into that place and check it out. The amount of food served at meals was absolutely pathetic and only a 4-ounce glass of juice? The first day I was there I had to send my Shipt shopper out to buy me some groceries! No wonder so many people were sick! It just did not have a feeling of clean. The night I was admitted I'm actually questioned whether the sheets have been changed from the previous resident.he nurse I had was as rude as they come and gave me my meds whenever she felt like getting up behind the desk and passing then out. I did get a feeling that the rest of the staff at least cared about the residents and tried to do their best. Lord help me I better get back to the east coast before I need to be putting an Extended Care Facility because what they have to offer in Pasco County is horrendous!

  • john bieckmann
    ★★★★★ 6 months ago

    My mom was there for three days and became very ill. When we visited her they said by no means does she have to go to the hospital. Her nurse candy said" by no means is she in the end stages"..they refused transport to the hospital. Her doctor had to call 911 after two hours and she died 17 hours later

  • April Groves
    ★★★★★ 2 months ago

    Take forever to answer a call light her meds run out and hasn't even offered to give her shower

  • Madeline Robles
    ★★★★★ 4 months ago

    My mother is staying there it's a beautiful clean place but the food is terrible awful they should have a better food menu for all the residents there also they should have more towels and washcloths because one of the aides had to use one towel to help clean up my mom and with the other end dry her they are slow on giving the medication I ask for a ginger ale for my mother and the aide told me that's for sick people only I will not recommend this place at all to slow to get any answers and they also use a wash basin to put ice and served to the residents that looks so gross disgusting why can't they use something else that made my stomach sick just by seen that .that's so unprofessional

  • Kimberly Runge
    ★★★★★ 3 months ago

    Poor poor excuse for a rehabilitation center ...my mother in law was there and it took 4 days for them to send her to the hospital with the flu and pneumonia..now she is on hospice..some rehab..slap a diaper on the rehab patients and forget them on the weekends ...Not funny mom went there for rehab only now we are looking at a hospice patient.

About Orchard Ridge

General Information

Legal Business Name4927 Voorhees Road LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 23, 1983 (35 years)
Capacity120
Residents118
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Orchard Ridge

Orchard Ridge was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 24, 2017 - 9 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

January 13, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

June 23, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep all essential equipment working safely.

January 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

September 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Orchard Ridge require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
3hr 50min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.6%
86.5%
86.5%
86.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
66.7%
82.7%
84.0%
92.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.8%
55.9%
59.4%
54.3%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.0%
20.0%
13.3%
15.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.2%
21.0%
23.6%
12.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
11.1%
9.9%
9.3%
8.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.9%
14.7%
23.0%
14.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
3.8%
4.1%
7.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.5%
6.0%
6.3%
3.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.1%
0.0%
4.9%
9.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
6.5%
6.4%
2.7%
5.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.0%
2.5%
1.4%
2.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.5%
4.9%
8.0%
6.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
4.6%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

60.8%
70.4%
82.4%
88.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.6%
73.6%
73.6%
73.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.6%
50.0%
52.3%
54.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
13.7%
7.5%
8.8%
14.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.2%
1.1%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.3%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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