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Ocean View Nursing & Rehabilitation Center, LLC

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    This facility has been amazing for my Grandfather. After a few years at a home in Orlando (Metro West), I asked him to move over closer to me as I lived in New Smyrna Beach. The staff here has been amazing, the years he was living there! He recently passed, and I just cannot say enough great things about how helpful the staff was. They always looked you in the eye, anticipated helping you, and took great care of him. At the other home in Orlando, staff would avoid you for fear you would ask them to do something. Here, staff would simply overhear your possible need and already be taking action without you having to ask!!! Amazing difference!

  • ★★★★★ 4 months ago

    Although no one wants to be in a rehab facility, I was VERY satisfied with my experience at Ocean View. I was taken in when the rooms were almost all full and felt lucky to get a bed in a center near my home. The staff was amazingly kind and capable. They treated me with respect and did many things to make me feel comfortable. The care I got was exceptional. The nurses listened to my concerns and recognized my needs. The assistances were receptive to my requests and did many things to make me live days in comfort. The physical therapy staff worked with me to help me regain strength and deal with my physical limitations due to my accident. I would recommend Ocean View as a wonderful place to deal with rehabbing after an accident or surgery. Kind people doing kind things to help others!

  • ★★★★★ a month ago

    My husband and I were forced to admit my mother to Ocean View Nursing and Rehab; it was the end of the world to me. Sudden illness made it impossible for me to continue her care at home. Honestly the emotions that hit my heart like a freight train; guilt, fear and anger shaped how I saw the facility. At first but now 17 months later after my mother's graduation to heaven, I love and still visit Ocean View Nursing Home. You see I found a family there. I found loving, caring, well trained staff and I found wonderful friends. I love the staff and residents of Ocean View Nursing home. I can tell you this; the residents love their home too! We got off to a rocky start it was normal because like many guilt, fear and anger filled my heart. The well trained staff is experienced with these normal, human emotions and they held my hand. Even when I was angry, even when I accused the staff and the facility of wrongs that truthfully did not exist, they heard me. The patient staff showed me respect and love at each bump. Slowly, as my mother settled in and I watched her bloom, watched her come alive and attend social functions, gain friends, love her nurses, love her nursing assistance, love the meals served, my heart changed. The truth is that my mother received better care than I could give her at home. At home she was isolated, she sat in her room all day, alone, no one to talk to except my husband and me. She didn't eat well because she hated my cooking and demanded donuts and ice cream. As a daughter I gave into her. At Ocean View the dietitian provided diabetic treats and drinks that had vitamins and calories. Three square meals a day, every day, made a huge difference in my mother's health. When she complained about her meal a new and different meal was brought to her, quickly and gladly. You know when my mother had an appointment with the beautician on the corner across from the Administrators office, the staff ordered an early lunch tray. They did this for all residents with scheduled appointments in and outside the facility. My mothers last year of life was filled with activities, friends and loving care. I will never forget. Honestly no place is perfect and when I did have a valid concern it was met with immediate response and remediation. Problem solved! Joe Hager, Administrator, is a hands on, visible, leader. His office is an open door policy; everyone is welcome to speak with him at anytime. He leads this great community of people and it is with his guidance that the Ocean View Nursing Home and Rehab facility at 2810 S, Atlantic Avenue, New Smyrna Beach, FL 32169 continues to improve. I gained even more respect for this man when we evacuated the residents for hurricane Matthew in October of 2016. His leadership, active involvement, the staffs expert management, the herculean effort to bring our loved ones to safety was beyond description. It was the staff that stayed with our families in surrounding nursing care facilities. The staff lived with our family members providing care in the most extreme circumstances while their own families were left behind. Money cannot buy this kind of sacrifice it comes from the soul of each individual who chose to stay and face the storm with the residents. God continues to bless them all. Joe Hager continues to lead from a position of strength and a depth of caring that cannot be found in books and universities. This staff of nurses, CNA's, best activities department period, P.T. & O.T. therapy, dietitians, social workers, beautician, maintenance, administration, Will the new department head of housekeeping, amazing, everyone at Ocean View Nursing Home is exceptional, they all deserve a raise. A financial vote of encouragement to their dedication to the residents they serve. May the corporation that heads this facility realize that supporting their staff through financial gain will keep this unbelievable team of people on board for the community at large. This is my unsolicited opinion.

  • ★★★★★ 3 months ago

    My father was there for 5 weeks and the staff was amazing from the time you walked in the building until we left to go home. Very caring and thoughtful.

  • ★★★★★ 3 months ago

    My Mother's experience was not very good in my eyes. Her room was dirty from the time she got there. She (My Mother) said they finally swept the floor the day I took her home. I believe staff members need to be retrained. Read policies regarding protocols, from the beginning. One evening they brought her dinner tray with only 1 little chicken leg with a small ceaser salad and a half an orange. My 4 yr old grand daughter eats more than that. My mother asked for a grilled cheese sandwich and they did not bring it til the next morning. This is very unexceptable. My Mother was only there for 5 days because the Humana rep said did did not need rehab. After being in the hospital for CHF. Needless to say I would never let Oceanview care for anyone in my family again. Not even a hated in-law.

About Ocean View Nursing & Rehabilitation Center, LLC

General Information

Legal Business NameOcean View Nursing & Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1980 (37 years)
Capacity219
Residents159
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ocean View Nursing & Rehabilitation Center, LLC

Ocean View Nursing & Rehabilitation Center, LLC
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 8, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

October 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintMake sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide doctor's orders for the resident's immediate care at the time the resident was admitted.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaintLet each resident or the resident's legal representative access or purchase copies of all the resident's records.

May 21, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ocean View Nursing & Rehabilitation Center, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 25min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.2%
98.6%
98.6%
98.6%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
99.3%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
45.5%
37.7%
44.9%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
44.4%
44.2%
40.5%
41.9%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.6%
32.2%
32.6%
31.3%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
19.3%
19.0%
17.3%
22.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
13.5%
19.5%
21.8%
28.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.2%
6.2%
5.0%
7.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
8.2%
5.2%
7.6%
2.9%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.3%
3.2%
6.4%
5.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
4.4%
13.2%
11.4%
10.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.8%
2.2%
3.7%
2.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
0.7%
1.4%
1.3%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
2.2%
2.2%
1.4%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.1%
92.4%
93.1%
97.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
87.0%
87.3%
87.3%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.9%
76.6%
72.0%
72.7%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
32.1%
37.4%
37.5%
37.1%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.7%
2.4%
2.7%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
0.7%
0.6%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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