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Krystal Bay Nursing And Rehabilitation

  1. Skilled Nursing Home Facilities
  2. Florida
  3. North Miami Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Jamee Ward
    ★★★★★ 3 weeks ago

    Y'all don't even deserve the one star I gave you. PEOPLE PLEASE FOR THE LOVE OF GOD, if you love your loved ones do not take them to this place. They will neglect an beat your loved one. They dope them up on so much medicine they are like zombies. This place should be shut down. I have a friend that had to place her loved in here. When she got her back all her belongings were stolen. She had bruises all over her body. She was so dope up she didn't know where she was. You people discuss me an I hope that when y'all are sued they finally close the door on that place! Everyone of y'all working there should have charges brought on you an you should be put in jail for a long time. Especially whoever the Administration is. It's your job to make sure the patients are safe an you failed them.

  • Joyce L
    ★★★★★ a month ago

    Not fancy and high end looking but the care is outstanding! Have had the unlucky opportunity to need rehab and long term nursing care as well as medical care in 3 different residences and 3 different hospitals. Had my family member been here from the beginning, he would have never have gotten as sick or weak, and would not need to be here. They are doing an amazing job in bringing what many considered a lost cause back to life. The staff is kind and caring. The nursing and assistants join in activities to make residence feel alive and welcome. They call to notify me of any little item, even a diaper rash. Nurses are conscientious. They and the CNAs talk to patients as if they are completely listening, even when they can't respond. They are on top of every small detail, all while being kind. The wound care nurse is unbelievable. She completely healed wounds that were caused by neglect and poorly treated for 5 months within 2 weeks. Healing, preventing and controlling wounds is her mission. Therapists are great! Speech and restorative have helped dad come a long way. The speech therapist has done more cognitive rehab with dad than anyone in 5 months and he is benefiting.The dietician is also great. She orders and follows up on labs and is quick to make necessary changes. The activities director truly wants to make residence feel active and involved. She is great. There is live music often. For me, this is a small gem that is doing everything it can to give my dad a quality of life while giving me peace of mind that he is well cared for. For long term care, I thank Krystal Bay with all my heart.

  • Jenny Burke
    ★★★★★ 2 weeks ago

    I try to call my loved one every day but It's an all day event to get in touch finally! Also he calls me often begging me to take him out of there. This place is a joke and a disgrace. They are definitely an old people prison. Planning to make a visit very soon but it's difficult being so far away.

  • betty tebib
    ★★★★★ 3 weeks ago

    This place nearly killed a friend who could not defend herself. Maybe because she can't speak they thought they could take advantage of her. She has a whole team on her side and are willing to do whatever it takes to bring these skumbags to justice.

  • Gio Traveling the World
    ★★★★★ a month ago

    By far the worst place you can take your loved on. They left my grandmother in the bathroom for hours and when she tried to get up she fell. They said they did xrays and everything was ok. It was not she was in severe pain for days. I had to rush her to the ER because she was in too much pain. She had a broken hip. They had to do emergency surgery. All that time she was there she was suffering and they said she was fine. These people don't care about their patients and the staff is extremely unprofessional.

About Krystal Bay Nursing And Rehabilitation

General Information

Legal Business NameWatercrest Acquisition I, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 31, 1967 ()
Capacity143
Residents105
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Krystal Bay Nursing And Rehabilitation

Krystal Bay Nursing And Rehabilitation was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 11, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

April 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

October 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 17 days
---Fine$34,094 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Krystal Bay Nursing And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
3hr 55min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.2%
92.5%
92.5%
92.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
96.9%
98.9%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
18.8%
33.3%
22.2%
24.1%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.4%
6.8%
6.9%
6.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.6%
4.9%
4.3%
2.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.6%
13.1%
16.5%
14.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.2%
4.5%
8.8%
3.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.9%
3.2%
1.1%
6.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.6%
12.5%
6.5%
6.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.2%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.1%
1.1%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.9%
4.3%
5.3%
2.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
2.1%
1.1%
1.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.4%
3.6%
1.7%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.6%
90.7%
100.0%
93.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.3%
81.4%
81.4%
81.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
4.2%
9.4%
11.8%
2.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.7%
2.9%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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