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Ocala Health And Rehabilitation Center

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  2. Florida
  3. Ocala Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • sandy blewett
    ★★★★★ a month ago

    My mother has been here for 3 months in rehab. I live out of state so when I have questions I have to phone. I was told to contact her social worker to find out the long range plan for her. I called but she wasn't available, yesterday. Still waiting for the call back. Also, and I know the social worker has no control of this, but my mom has been given sour milk with her meals for 4 days in a row and several other times in the past. She was also left on the toilet for more than an hour. She's 93 years old and I would love to know she was receiving better care.

  • Sharon Walker
    ★★★★★ a week ago

    My Mom was a resident when she fell in May 2017 till July 2017. She went to a Assisted Living Home and fell again in December 2017 and went to the hospital and then back to Ocala Health & Rehabilitation afterwards and is still there. My mother also has dementia. She is now in a semi-private room which is very nice with a dresser and night stand and a tray on wheels to use over their bed for each resident along with flat screen tv's, the room could be a little bigger as both her and her roommate have wheelchairs. The bathrooms in the room are nice. My Mom has great CNA's on day and evening shifts with wonderful nurses. The staff always has time to say hello and if someone is down in the dumps they find time to stop and ask what is the matter and offer words to try and cheer them up. The staff at the desks are wonderful and willing to go the extra mile to help you out when you have questions or need answers. They have quite a few activities with Bingo two (2) times a week. They do cooking, sewing, needle art, play cards, dominoes, have karaoke and take them outside on the patio. On holidays they do special activities for the holiday. Would like to see more activities on weekends if possible. The food is great and my mother loves it. We select from a menu what she wants to eat for a week at a time and they have the CNA's from the floors serve the food along with the kitchen staff in the dining room. There is no odor in this place and everything is very clean. The housekeepers do a great job keeping the place clean. The maintenance workers also do a great job if there is an issue. I need to add that their rehab and therapy department is by far the best. When Mom got here both times she had fallen and was not able to even sit from the fractures. The rehab and therapy department has her so she can now stand and walk with a walker for a short distance. Thank you Rob and all the crew in rehab and therapy.The one thing I would like to have fixed is when my Mother's medicine is changed or added, I would like someone to notify me of this change or addition. The office worker's are also very helpful and friendly. Overall I am very happy with this home and the staff. I do not know much about the late shift but if I have had a problem with them it has been taken care of. I go see my Mother six (6) days a week, so I see a lot of what is happening there. I would recommend this place to anyone. Thank you to all at the Ocala Health and Rehab for your hard and dedicated work. Please keep up treating your residents like they are your family.

  • Stefanie Charles
    ★★★★★ 11 months ago

    Wow. Just wow. I have no words to ever explain. I'll do my best. Not only is the nursing school unorganized. It is also very unprofessional. Jackie is the head director for the nursing program.(very horrible leader skills) If you have to deal with her just know she is very disrespectful mean and dishonest. Be prepared. The classes are far from professional & they love to take your money and kick you out before giving you a chance to complete/pass the course. Favoritism is definitely an issue. It's sad people still judge based off skin color. I do not recommend to anyone.

  • Diana Chestnut
    ★★★★★ 9 months ago

    My mom was there for 60 days. Very clean place. Staff was great. Wonderful therapy department. I would recommend this place.

  • Sharon Schrader
    ★★★★★ 7 months ago

    The people are very friendly, and my husband's needs are met and willing to go further, willing to work also with other organizations as required.

About Ocala Health And Rehabilitation Center

General Information

Legal Business NameNorthport Health Services Of Florida, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 21, 1977 (41 years)
Capacity180
Residents175
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ocala Health And Rehabilitation Center

Ocala Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 7, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

September 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionMake sure that each residents' abilities in activities of daily living do not decline, unless unavoidable.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

January 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ocala Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
25min
55min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
98.7%
99.4%
99.3%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
48.9%
56.9%
61.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.9%
24.7%
19.7%
24.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.4%
17.7%
17.3%
17.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
10.2%
11.0%
9.2%
8.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
9.1%
15.2%
8.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
5.9%
10.6%
12.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.0%
2.8%
3.7%
1.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
5.1%
2.0%
1.9%
2.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.0%
5.2%
3.9%
3.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.4%
7.8%
7.1%
6.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
1.4%
1.4%
1.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.5%
93.8%
94.3%
97.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
95.1%
95.1%
95.1%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.9%
58.9%
63.1%
57.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
21.6%
23.1%
18.4%
10.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.1%
2.2%
2.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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