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Palm Garden Of Ocala

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  2. Florida
  3. Ocala Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Nanci Johnson
    ★★★★★ 3 weeks ago

    My mom has been there since August. Every time that I visit her the nursing staff and aides, always tell me how wonderful she is. Mom is now being moved to the long term side and is not happy about it. I can honestly say that I am not either. I took her to see her new room. It's dingy, very small, has a terrible smell, closet doors are very heavy to push because they are off the track. The room so dark (1 window) there is only one (little) light. A small light over her bed. As we were walking down the hall to her room, the bells and whistles were constantly going off and 2 girls were sitting at the nurses desk laughing and carrying on. One nurse that we met was very nice, but too she was the only one saw. I am very dissatisfied and will be looking to move her. I feel that her health will decline if I leave there.

  • Mike Klugel
    ★★★★★ 5 months ago

    If you have a loved one that needs special attention after an injury or surgery then you should talk with Jan Marino at Palm Garden of Ocala. Jan can help you get setup and answer all the questions you might have and she's extremely nice and professional. Palm Garden is a clean, organized, honest, and caring facility where you can trust that you or a loved one will get top notch care that brings peace of mind. Thank you Jan for all that you do and having such an amazing heart towards others. You're the best!

  • Jen J
    ★★★★★ a month ago

    Wish i could give this place a zero....terrible staff. My father was there and the care he received was horrible. They never listen to us the cna were rude and lazy. The adm changed . i am a cna in another state and i saw so much abuse and neglect . gave him wrong feeding formula and had in almost in a coma. the therpy team was nice but not aggressive. They didnt want to answer the call lights never had caring staff. They take every shortcut possible.And necna would tell us that he was not their patient and they would leave him wet and full of bm. So much that we steped in and performed his adl. Never once gave my father a real shower in months only a bed bath. Never washed his hair. One nurse sent my father to er and she got in trouble bc they wanted him to die there for the insurance money. Please dont send ur family there and leave them. They will promise u everything to getbu in the door. His catheter was yucky and dirty they never cleaned it. Looks are deceaving.

  • Michell P
    ★★★★★ 7 months ago

    AMAZING STAFF @ Palm Garden of Ocala! Their sincere concern for people is obvious. The management and caregiving staff exhibit professionalism, medical knowledge, and kindness. They genuinely listened to and wanted to address our concerns. The staff is knowledgeable in caring for seniors and pay attention to loved one's specific needs. I'm extremely comfortable with my grandmother's living situation! Jennifer and her staff are friendly and so very helpful!! Also, the facility is kept clean and attractive. It is a tidy and healthy environment. The furnishings are modern. I like the layout of the building and the individual rooms. They have the cutest little cafe for the residents to dine in. I absolutely love the outdoor areas! Lastly, the location is easy to get to and in a safe neighborhood. I'm very pleased with Palm Garden of Ocala and highly recommend!

  • Laura Guttridge
    ★★★★★ a year ago

    My Dad, Grumpy Jerry is staying at this rehab center now. He is getting excellent care, and we have seen significant improvement after just 4 days. I highly recommend this facility.

About Palm Garden Of Ocala

General Information

Legal Business NamePalm Garden Of Ocala LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 23, 1987 (32 years)
Capacity180
Residents171
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Ocala

Palm Garden Of Ocala was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

October 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

August 30, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Ocala require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.6%
92.9%
92.9%
92.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
95.3%
94.3%
90.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.5%
57.4%
65.9%
73.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.6%
28.4%
28.3%
19.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.7%
18.2%
18.3%
44.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.9%
6.7%
7.8%
10.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.0%
21.0%
16.3%
28.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
13.3%
7.1%
12.3%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.0%
4.1%
5.4%
5.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
6.6%
1.4%
1.4%
1.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
5.0%
9.4%
4.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.0%
3.2%
0.8%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.5%
1.6%
2.4%
1.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
2.0%
2.6%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.9%
87.6%
85.8%
88.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
84.8%
84.8%
84.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.3%
86.0%
83.8%
81.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
22.0%
9.6%
9.3%
9.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
2.2%
1.7%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.6%
0.4%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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