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Ocoee Health Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Ocoee Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Adriana Harley
    ★★★★★ a month ago

    My dad had kind considerate care there. Nurses knowledgable and admin staff effective. P/T therapists got him going in half the expected time. We were pleased.

  • Taneara Charity
    ★★★★★ in the last week

    Negative 5 stars. Please do not take your loved ones here. They lost my fathers clothes the first week and never tried to offer a replacement. They just left some clothes in his room that werent even his size and some were womens clothing. I called several times and came to the facility but no one resolved the issue. Long story short.. my father was there for 3 weeks and i had to take him out of there because they werent changing his bandages as often as needed. They let my fathers wet socks from his legs leaking stay on him for 4 hours. My father called to tell me they didnt change his socks and I called the nurses desk to ask them to do it for the second time. The nurse got an attitude and told us that she doesnt move when people snap their fingers.. When i asked her 4 or 5 hours before i called to change his bandages and socks... The next morning i packed up my fathers stuff and left. Took him to the ER and he has a skin infection...

  • Margaret Ayala
    ★★★★★ in the last week

    I've been a patient here since May 2018, they are understaffed all the time and sometimes we have to wait an hour or more for a cna to answer it. The food is not too good either. This is a For profit nursing home.

  • J MP
    ★★★★★ a month ago

    The only reason there is one star is that it's the only way to write a review. DO NOT EVER let anyone send someone you love to this place.

  • Elizabeth Brucks
    ★★★★★ 9 months ago

    My dad was recently sent here for trach care and PT / OT (he's still recovering from a hemorrhagic stroke in January). The day staff seemed fine but the night staff seemed very understaffed. The facility was clean, but outdated. The beds looked old, and being that my dad is a fall risk and still unable to walk on his own, he was able to crawl out of bed and end up on the floor. I walked in last weekend to him being face down on the floor, the bed alarm battery had died, so it didn't go off. Trach was still attached, and his feeding tube pulling. None of the nurses knew how long he bad been on the floor. Once the staff saw me coming on a daily basis, he was starting to get better care. He was there about 2 weeks until Saturday morning he had been throwing up, they called 911 and sent him to Health Central. I was under the assumption that he was going back to Ocoee Healthcare after being discharged from the hospital, then I come to find out, they gave his bed to someone else because they can only hold it for 24 hours. I was not called and told that, nor was I even told that in order to hold the bed longer it would be $160 per day. So now I'm scrambling to find him another facility while Health Central is waiting to discharge him. Another complaint I have is that PT / OT are combined and he only got therapy for about 30-45 mins per day, rather than the 3 hours I was promised. I went back today to get his clothes that were left there and I was told they would be boxed up for me, but noone knew where the box would be. I guess I could consider all those brand new clothes a donation.

About Ocoee Health Care Center

General Information

Legal Business NameOcoee Health Facilities Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 16, 1990 (29 years)
Capacity120
Residents109
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ocoee Health Care Center

Ocoee Health Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.

May 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,850 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ocoee Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 10min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 5min
1hr 15min
ReportedExpected
RN
6hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
36.7%
25.9%
29.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.3%
21.7%
15.6%
20.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.2%
17.1%
16.5%
8.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
7.5%
9.6%
11.7%
10.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
8.7%
11.3%
8.8%
8.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
0.0%
3.8%
7.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.4%
11.1%
11.3%
7.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.1%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
2.7%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.7%
1.4%
1.3%
2.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.4%
2.7%
2.5%
2.5%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.2%
97.3%
97.0%
97.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.5%
86.3%
86.3%
86.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
4.3%
0.0%
0.6%
2.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.5%
2.0%
2.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.3%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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