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Consulate Health Care Of Orange Park

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    This place is terrible! Do not put your loved one... Or your worst enemy into this place! Our relative went in to this disgusting place relatively healthy, and able to speak after a short stay in the hospital. She needed a little rehabilitation so she was transferred to Consulate to finish out her recuperation. She had a UTI, which if untreated, can lead to devastating, irreparable damage in an elder person, and had had a mild stroke which she never lost speech from. Consulate did not administer her antibiotics, missed feeding her several times and she was extremely dehydrated by the time family called transport to take her back to the hospital to be reevaluated only a few days later! And she couldn't speak, only moan in pain, not able to form words! Not to mention, they hadn't changed her under garments, and she'd obviously had explosive diarrhea. Just to recap, our relative was dehydrated, bloody and chaffed, filthy from feces and urine, hungry, unable to speak, and her UTI had not been treated when she was finally brought back to civilization. The staff at Consulate was rude and impatient with family requesting basic needs be met while visiting, and did nothing to reassure the family that things would be done better. It is very scary to think about the poor people who don't have family visiting and monitoring daily to see the negligence that their loved ones are trapped in. If your loved one is in fact there please, please, please get them out!

  • ★★★★★ a week ago

    I would NEVER in my life trust these idiots with my loved ones! The nurses have a very "it's not my job" attitude, when I'm pretty sure it is your job. My grandfather sat in his DIRTY diaper for more than 4 hours because the nurse was too lazy to change his diaper.

  • ★★★★★ 2 months ago

    Horribly understaffed. Patient neglect. Unbelievably awful nurse to patient ratios.

  • ★★★★★ 6 months ago

    This place is deplorable!!!!!! Just now for the second pulled him out of this nightmare rehab. Sponge baths are very rough and in humane! Case manager said they didn't now much about insur. And they couldn't push doctors! Mandatory! Life Threatening Orders! Nurses are horrible! Nurse igore you at station. They do not acknowledge you on puppose! Our dad was walking when he got there 2 weeks ago. Now in a fetal possition. They put healthy no virus infected people in the same room with those infected! And we saw va drug transition with a nurse and man in woods!!!!!!!!!!!!!!$!

  • ★★★★★ a year ago

    I absolutely loved working here and under the supervision of Erik. Due to unfortunate circumstances I had to quit. I enjoyed the smiles and patients greeting me every night I came in by name. I knew they were grateful for the care and compassion. Iwas always eager to come into work. I worked 11pm to 7am but the management were always great and welcoming.

About Consulate Health Care Of Orange Park

General Information

Legal Business NameOrange Park Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 9, 1990 (28 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Orange Park

Consulate Health Care Of Orange Park
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$64,350 fine
---Payment DenialPayment denial for 5 days
GFewActual HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionEnsure the activities program is directed by a qualified professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

June 15, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$24,050 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

April 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Orange Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 10min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 50min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.4%
99.0%
99.0%
99.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
96.9%
96.8%
84.2%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
17.1%
19.0%
16.7%
25.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.5%
39.3%
34.5%
33.7%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.5%
27.7%
24.2%
14.8%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
23.3%
21.3%
14.8%
18.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
10.4%
16.0%
13.9%
12.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.9%
0.0%
1.6%
4.6%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
3.3%
9.3%
9.9%
12.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
10.2%
8.2%
9.3%
14.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.2%
4.8%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
1.1%
3.1%
1.1%
1.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.3%
0.0%
2.2%
2.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
0.0%
1.1%
1.9%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.8%
81.6%
69.2%
46.5%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.1%
82.3%
82.3%
82.3%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.4%
71.8%
75.4%
76.0%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
1.0%
0.0%
1.9%
1.0%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
0.0%
3.8%
2.8%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.3%
1.4%
1.2%
1.3%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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