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Signature Healthcare Of Orange Park

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • Bette Chartier
    ★★★★★ 2 months ago

    My father's was sent to this facility after he had his second stroke. I had to move out of state, before I moved they we're doing physical therapy with him. He was able to walk up and down the hallways. Well I just recently pick him up for a day visit. He can't even stand up on his legs. He sits in wheel chair all day!!! This is not right...

  • Jessica Inscoe
    ★★★★★ 7 months ago

    Night time shifts could be better but Mrs. Angie and others there are very professional and know exactly what they are doing. They care. Some of the workers care and are so sweet and try to make it a warm comfortable place for patients. I've been there for 8 weeks, then two 6 week terms of care. I had some sort of mental break down and left but that ended up all my fault. I'm actually very scared to go anywhere else. But family should always ask questions if the patient isn't with right mind and doesn't have the sense to stand up for them selves. But my experience with signature healthcare was what I believe a facility should be like. It's very hard to take care of a mean dementia patient trying to rip a catheter out and beat a small young maybe 120 lb. Girl up for just trying to change him out of soiled clothes and really care for him. But night time shift like a man named ERik that claims he Jewish wears that hat every day was a very horrible person and has no business in that line of business. A nurse or helper albertta has one of the best hearts and takes such sweet care... All in all talk to Mrs.. Angie or miss Shirley and they will get things done!!!! ???????

  • Myra Gaylord
    ★★★★★ a year ago

    We have been happy with Everyone with the services that my Aunt has received. From day one to now almost four months in, everyone has been helpful, friendly and most of all, giving their all. My Aunt is deaf and they have done a good job learning some sign language so that they can help her better. We have chosen to make this her home and so far we feel she is in a great safe place. Thanks to thoses who help others!

  • Jennifer Morrill
    ★★★★★ 8 months ago

    From people who are very down to earth, imperfect christian folks with a whole lot of common sense. I'll make this as detailed and as quick as possible. Night crew. Horrible! it takes them between 30-45 up to an hr. to get a room where the panic button is being pushed every 5 to 7 min. I know. I did it. And this happened from Dec 23 thru Jan 6. Day Crew much better. But still had issues with getting them to right doc orders for doctors orders. Very dirty rooms. One night a RN so they claimed, no name tag, very bad hygiene left some pharmacy drawers open in front of me and just walked away......11:30 p.m. at night. sssooo I'm standing there thinking to myself....WTF! broken wheelchairs that drag elderly peoples feet across the floor. Only saw a Doc 2 times while he was there. ( This is my father in law by the way 70 yrs old) UUUmmm. When we finally got to see a nurse 2 nights later. He said wow I never even looked at his chart. I was begging and pleading for him to have his compression pumps for his legs because he wasn't receiving the proper physical therapy that his doctor from Shands ordered. They said sorry. We can't write up a doctors order. Wait a minute an RN can't put in an order for an order that is already on the chart from a previous doctor......B.S...We had to finally go in and bath him ourselves. FOUR DAYS LATER!!! because people kept saying yep were doing it today...and it just never happened. Let's see so many bad things...Anyways my husband busted in to Administrators meeting just get a hold of someone....we'll...it got there attention a little. We have them being looked into. Hopefully the New Administrator?/Director whatever...HI!!! it's us the Crowder family! Don't wanna throw your name out there all of you who sat at the table with us.Do your job and make it a better place like you promised. Anyways Jan 6 my father in law who is mitral valve prolapse / with no real physical therapy , until made a big deal by family. And in beginning stages we find out later of pneumonia due to not moving him to a warmer room which was requested as well. ( he just got over pneumonia a month before) they were aware of that also. Anyways Jan 6 hit panic button for 40 min. Nurse came ,he said he could not breath, she turned lights out said go to sleep. hits button again. this goes on for a couple hrs the give a pill he feels loopy. calls us at 11:30 p.m CALL THE AMBULANCE !!! . We had just left him there at 7 p.m or so. We had to man that place all day, like everyday between our jobs and everything else!...most times someone always being there THANKGOD! cause he would have died in there no doubt! Anyways my husband rushes to O.P hospital and my father isn't there yet. We live 15 min away, they are one block away from the hospital. My father law said the next day after they gave him the pill it was real foggy. We think he called 911 himself cause nurse never showed up. Anyways all of this is being looked into. Most day staff pretty good. Night horrible! Watch after your loved ones in there!!!

  • whitney moore
    ★★★★★ a year ago

    First of all I only put 1 star because I wanted to write a hand written review.. I would give them a ZERO !!!! DO NOT leave your loved ones with these inconsiderate negligent people!!! My grandmother was here until unfortunately has been admitted to hospice! Week one: was admitted to hospital for being overdosed on a pain patch that was administered by one of the nurses at the facility.. She had a kidney infection and UTI at this point.. As my grandmother worked harder and harder to regain health she DID !! She was doing amazing and being so responsive ! But unfortunately we had to send her back over once she got better.. 2 days went by and we received a phone call that she was not responding and unconscious!!! Being overdosed AGAIN !!! I don't know exactly what they have going on but they are the reason she is breathing through a mask, on hospice awaiting her time. These people need to be shut down and reported and investigated ! I hope this review helps a lot of people open their eyes and go somewhere your family and loved ones will be safe !

About Signature Healthcare Of Orange Park

General Information

Legal Business NameLp Orange Park LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 20, 1981 (37 years)
Capacity105
Residents94
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Of Orange Park

Signature Healthcare Of Orange Park
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 5, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

March 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

January 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Of Orange Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
4hr
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.2%
94.9%
95.0%
95.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
96.0%
100.0%
98.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.9%
48.6%
53.1%
54.8%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.4%
34.8%
36.8%
39.4%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.8%
8.2%
16.5%
20.0%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
13.9%
15.3%
12.7%
12.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
15.3%
15.0%
8.5%
9.4%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
9.1%
4.9%
4.6%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
15.1%
12.2%
10.8%
9.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
3.3%
3.1%
6.2%
5.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
1.4%
0.0%
0.0%
1.3%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
11.0%
14.9%
16.2%
15.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.0%
4.0%
4.0%
3.7%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.8%
86.2%
88.2%
86.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
83.6%
83.6%
83.6%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.6%
51.2%
51.7%
58.2%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
25.2%
23.2%
25.6%
22.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
1.8%
3.9%
7.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.8%
1.7%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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