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Adventist Care Centers-Courtland, Inc

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  2. Florida
  3. Orlando Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Kathy Johnson
    ★★★★★ a week ago

    We are very thankful for the great care the staff gave to our Father. Hall 3 has the best staff, very considerate of the family and patient. Thank you again. Leonard Gassmann Family

  • Otis Jordan
    ★★★★★ 2 months ago

    If I could rate this facility with a zero I would. Honestly I wouldn't send my dead dog to this place must less a love one. My wife was there for 2 1/2 weeks for aggressive rehabilitation as far the physical therapy staff, (Mark and the occupational therapist) they were a very good group. The majority of nursing and CNA staff during the weekday and weekend days where super. But the 3 o'clock staff it was 50/50 on what you would get for nursing and cna's. There were several cna's on the first and second staff that were great. After complaining to the administration including the social worker and director of nursing about the lack of medical service and treatment my wife was receiving. They promised the issues would be resolved and the nurse and the cna that we asked not to handle my wife anymore. That was a joke because these two were only remove from handling my wife for one day. I know this for a fact because both my daughter and I saw the same two coming into her room while we were there to check her. I asked to see the director of this facility on three occasions. Each time I was told that he was in a meeting or unavailable but he would come around to my wife's room to speak with me as soon as he finished. Here it is three weeks later and I still haven't seen or met this person yet. Thank God my wife is no longer there and back in the hospital, not because she is in the hospital. But the family and I have a piece of mine that she is in great hands now. The family and I would like to thank several medical staff members there. Nurses Christina, Walter and there are several more that worked the second staff on days and weekends that don't remember their names. The CNA's are Ashley, Donna, Mary, Peebles, Christie and several others were awesome.

  • Charles Penrosa
    ★★★★★ 2 months ago

    I was placed here after back surgery. I spent 16 days in room 202. The Rehabilitation team is awsome and needs to be recognized. Mark, Chelsea, Nicole and all the rest were great. I was recieving rehab 7 days a week. The food is good but needs a little loving care at times. The CNA's are the backbone and the glue that holds the place together. My Cnas were great. Thank you Paulette, Gwen, Lu, Lilly, Rochelle, Angie and all the others i didnt name. Thank you nurses Amanda, Rosemarie. Thank you activities staff Tanika especially for the great banana splits and bingo. I would highly recomend this facility to anyone needing help trying to recover after a surgery or illness. Thanks again

  • Covert One
    ★★★★★ 7 months ago

    So my wife and i are locals. I can see what is going on here based on the reviews of this facility. Here are the facts. Anytime a loved one is here is because they need help. And are very sick. Emotion is taking over the reviews. Rehabs are a chance to get better with trained help. Hard truth is not everyone is going to recover fully. Over the last decade We have personally visited 5 different relatives and friends here. One has since died. Others have been released and doing well. Bottom line this is a great facility. Very clean and well staffed. If you find yourself or loved one or even a friend here. You need to encourage that person to not giveup and to fight back to life! Instead of blaming a facility or staff in a review. Step up and help. You can do it!

  • Luis Santos
    ★★★★★ 7 months ago

    I give it a zero .my husband was there for few months.he got really ill he almost die.Friday13. He have to rush in critical condition until this day he still hook up and life support keeping my husband a life.? I thought finally found a good facility. so far I haven't not yet found one facility.? I've been through hell and back that's all I have to say!!!!

About Adventist Care Centers-Courtland, Inc

General Information

Legal Business NameAdventist Care Centers Courtland Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 27, 2000 (19 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Adventist Care Centers-Courtland, Inc

Adventist Care Centers-Courtland, Inc was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

January 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Adventist Care Centers-Courtland, Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 20min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
4hr 50min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.6%
51.7%
51.7%
51.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.6%
34.6%
54.4%
65.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
60.9%
51.3%
67.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.9%
17.3%
14.1%
13.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.4%
21.6%
20.2%
41.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
8.6%
3.9%
3.0%
3.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
17.6%
9.3%
23.8%
17.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.4%
9.1%
1.5%
8.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
10.3%
8.8%
10.0%
6.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.0%
6.3%
0.0%
1.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.3%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.4%
9.1%
3.0%
1.7%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.7%
3.8%
1.5%
1.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
3.6%
1.9%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.1%
94.2%
96.1%
93.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
93.8%
93.8%
93.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.7%
64.5%
66.2%
62.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
12.7%
16.7%
16.4%
13.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
1.4%
1.1%
1.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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