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Avante At Orlando Inc

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Jean Canatsey
    ★★★★★ a month ago

    Our 60 yr. old disabled daughter spent a little over a month here in rehab and I spent a good deal of that time arguing with staff. The rehab staff was satisfactory and the staff in general is friendly but the facility relies heavily on agency personnel - many of whom seemed to constantly being brought up to speed. Medication amounts and times were a constant battle. The biggest issue was consistently failing to reorder our daughter's medications before she ran out. She is bi-polar and since that medication is so expensive, the family is required to furnish it. They failed to notify us that she was running low and three days before her scheduled release, she ran out. They still didn't notify us, our daughter did! If we had not had some on hand, it would have been a panic situation and they would have sent a bi-polar person home who was off her meds. Not acceptable! The facility is old but clean. However, the rooms are too small to accomodate visitors. There are no chairs available without requesting a folding chair to be brought in. I hope I am never forced to be a patient here.

  • Bilan Joseph
    ★★★★★ a month ago

    My grandmother was relegated to this facility by a relative who wanted to control her assets. The staff were very rude when I asked to speak to my 91 year old grandmother to wish her a happy birthday. The charge nurse hung up the phone after saying she could not give me information about her due to the Hippa Act. Then she said that my grandmother was no longer at the facility. I called back to speak with a supervisor about the poor treatment I had recieved, they pretended as if they did not understand what I was saying and disconnected the call. I tried back again and no one would answer.

  • albert vegerano
    ★★★★★ 4 months ago

    I love this place my brother been there for a while and i don't have any complain every time i go there everyone is nice

  • Buck Barnes
    ★★★★★ 9 months ago

    Run! Stay away. If your family member is not arriving with someone they will be treated as such. Do not arrive on the weekend. You will be told noone is available to evaluate them and your loved one may be forced to be bed ridden and diapered if no one is there to speak for them. The nurses did not even check to see if she was oriented. When the floor manager came in that evening she assessed her and most importantly spoke to her like a person and then called in the nurses and assistants to read them the riot act. My mom had knee surgery and was just there for PT. They would move her and touch her bandaged leg and had no clue why she was there. There was no communication between the shifts. She put her in a diaper despite her protests, they didn't want to get her a chair to go to the bathroom and told her she'd have to go in the diaper. This was before I got there. The food was disgusting, prefrozen meats that looked like the muscle had burst from improper storage, skinned mash potatoes that felt like hardened chunks that had been left uncovered, cold and bad coffee and what was surely jello that had been to watered to prevent becoming solid with ice cubes in it. On top of that the plastic covers for the food smelled like standing water. We brought her food and fruit every day. There is no where for family to sit. They did not bathe her even though she arrived in hospital robes. They spoke AT her. My husband noticed another woman who seemed to have been wearing the same thing all weekend. On a Sunday morning they told my mom when she was alone that her knee extension machine was broken and they would have to wait til PT came in on Monday before she could have her treatments. We showed up and asked the nurse on that shift to turn it on. She walked in and set it up. It was never broken, they had just taken it apart and said it was broken. My mother was upset and felt so unsafe. She had been uncomfortable not being at home when she arrived but her fear and anxiety became palpable. The insurance company and hospital were appalled by her treatment and worked with us to get her out of there as soon as possible but they needed the in house doctor to ok the transfer. They lied to my husband about when the doctor was available and nothing happened until the evening before she left. We made sure she left the next day by noon. This is a nightmare. Do not leave your family here. Do not leave your enemies here.

  • James Faulkner
    ★★★★★ 4 months ago

    Rude disgusting workers they don't take care of the elderly

About Avante At Orlando Inc

General Information

Legal Business NameAvante At Orlando, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 27, 2000 (18 years)
Capacity118
Residents86
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Avante At Orlando Inc

Avante At Orlando Inc was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 1, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

May 18, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
CManyPotential for Minimal HarmHealth Inspection1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

April 7, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$461,087 fine
KSomeImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
KSomeImmediate JeopardyComplaintProvide activities to meet the interests and needs of each resident.
KSomeImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
KSomeImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 5, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$538,715 fine
---Payment DenialPayment denial for 9 days
JFewImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
JFewImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
JFewImmediate JeopardyComplaintProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
JFewImmediate JeopardyComplaintMake sure that all required doctor visits are made personally.
JFewImmediate JeopardyComplaintMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintEnsure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Avante At Orlando Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 20min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
4hr 60min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.8%
98.9%
98.9%
98.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.7%
98.6%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
29.6%
19.0%
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
28.9%
34.8%
29.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.8%
19.3%
11.7%
0.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.2%
14.7%
9.9%
7.5%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
10.0%
10.9%
5.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.7%
6.2%
7.9%
5.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
11.5%
10.3%
9.3%
12.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.7%
3.8%
2.7%
5.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
8.1%
3.8%
6.6%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.5%
2.5%
1.3%
1.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.9%
0.9%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.2%
1.3%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.7%
83.8%
89.9%
84.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
83.8%
83.8%
83.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
69.6%
56.4%
47.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
8.6%
8.9%
7.0%
12.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.4%
2.2%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
2.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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