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Conway Lakes Health & Rehabilitation Center

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Brett B
    ★★★★★ 6 months ago

    Just had total hip replacement, chose this facility to do rehab. This facility is fabulous for many reasons, but first; the staff is very attentive and are always there, striving to help with any needs I have. Secondly, the facility is spotlessly clean, no foul odors, in fact, these people go way out of there way to make sure this place is clean, safe, with a friendly professional environment. The rehab gym is state of the art with an educated group of physical therapists. . Good job to the staff.

  • Salvatore Dentici
    ★★★★★ 6 months ago

    I was nervous about my mother being placed in skilled nursing facility after her hip replacement surgery, but when I heard all of the great reviews about Conway Lakes I had to Check it out. We were not disappointed. My mother had great things to say about her nurses and her therapists. Everyone was very attentive to her needs. We enjoyed the food and the facility is always kept very clean. I will definitely recommend Conway Lakes to all my friends and amily.

  • Mari Ibanez
    ★★★★★ 10 months ago

    Absolutely a great place to work with staff and patients! I recommend this facility to anyone who wants to experience great medical care.

  • queens1961
    ★★★★★ 3 years ago

    I give this facility a ZERO. It looks very nice, but appearances are quite deceiving. The staff is absolutely garbage. I really don't know any other word that would describe them. Garbage. It's a paycheck to them, nothing else. When you decide to get into the medical and care giving field, you have to really want to do that and genuinely CARE about the patients. That's why they call you a CARE giver. When a patient buzzes for help, they take their sweet time responding so patients end up soiling their clothes, or worse, falling to get to the bathroom themselves. My father fell because no one came in time to help him to the bathroom and we were not called until 4 HOURS after he fell and he was not even examined. They threw him in the bed and allowed him to fall asleep without a second thought. If you don't care about your loved ones, this is the place to dump them. If you care about your loved one, FIND ANOTHER PLACE!!!! I hope they get shut down before they hurt or kill someone else.

  • Leila
    ★★★★★ a year ago

    Don't send your loved one to be neglected and killed there

About Conway Lakes Health & Rehabilitation Center

General Information

Legal Business NameConway Lakes Nc, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 23, 1991 (26 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Conway Lakes Health & Rehabilitation Center

Conway Lakes Health & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Conway Lakes Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr 25min
1hr 20min
ReportedExpected
RN
4hr 60min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.8%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.6%
48.0%
37.0%
55.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
26.9%
24.1%
27.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.6%
16.7%
10.9%
9.6%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
6.6%
6.8%
8.3%
8.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
7.3%
17.1%
9.5%
9.7%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.6%
1.4%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.6%
5.2%
8.5%
12.5%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.9%
4.1%
6.2%
4.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.7%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.6%
3.3%
1.6%
2.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
3.1%
5.3%
3.2%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
97.6%
96.2%
95.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
99.0%
99.0%
99.0%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.2%
70.0%
71.9%
72.1%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
7.1%
7.9%
11.3%
10.3%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.0%
1.4%
2.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.8%
0.3%
0.2%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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