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Conway Lakes Health & Rehabilitation Center

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  2. Florida
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Patricia B.
    ★★★★★ 9 months ago

    I was an in-patient at Conway Lakes after having hip replacement surgery. My experience there was GREAT! Too many people will only post complaints...but I like to let people know when a place is good! I highly recommend Conway Lakes and would not hesitate to go there again or refer a friend or loved one.

  • Stan Sheridan
    ★★★★★ 6 months ago

    If I could rate this "facility" with a zero, I would. If you genuinely care about your loved ones and expect progressive results, STAY CLEAR of Conway Lakes Rehab. Nothing about this center is healthy. I advise you to carefully look through these reviews and pay close attention to how many residents who have checked in with a sign of good measure and unfortunately laid to rest one final time. The staff is inconsiderate, the supervisors are oblivious and too busy hiding from problems, of course they don't know whats going on?! After a google search I've found MULTIPLE patients ended up in a fatal position due to the lack-of care from this facility. I'm convinced that this entire operation is a huge insurance scam because there is no reason this facility has had the same problem with over 30 residents. This is inexcusable.

  • Fred
    ★★★★★ 5 months ago

    The finest facility in central FL. Residential feel, professional and friendly staff.

  • Thomas Richards
    ★★★★★ 9 months ago

    My grandmom was at this place in January and it was good. The staff were nice and she said they took great care of her. All the people I talked to really liked being there and my grandmom came home walking, so thats what made it good.

  • Pink Fox
    ★★★★★ 11 months ago

    Nothing at all stable staff that mean is not good n untruthful place ...I been asking staff how long been there working no one more than a months ...I changed my mind to choose this place for my love one...I will give 0 star ...short of nurses and only 2 CNA for 59 or 60. patients in the 3rd shift... I removed. My loved one right the way

About Conway Lakes Health & Rehabilitation Center

General Information

Legal Business NameConway Lakes Nc, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 23, 1991 (28 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Conway Lakes Health & Rehabilitation Center

Conway Lakes Health & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Conway Lakes Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
1hr 10min
1hr 20min
ReportedExpected
RN
4hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
94.2%
94.2%
94.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
98.4%
100.0%
98.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
44.0%
54.5%
57.1%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.5%
26.5%
18.9%
22.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.3%
24.7%
19.3%
11.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
5.1%
8.5%
5.0%
4.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.6%
13.3%
18.4%
5.8%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
0.0%
8.2%
4.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.4%
8.0%
7.5%
7.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
5.4%
5.2%
3.8%
2.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.6%
0.0%
4.9%
4.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
1.6%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
3.4%
6.1%
4.2%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.4%
95.6%
98.2%
97.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
94.9%
94.9%
94.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.0%
87.0%
88.6%
84.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.8%
15.5%
13.0%
15.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.4%
0.0%
0.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.2%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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