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East Orlando Health & Rehab Center Inc

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Vicki Mahoney
    ★★★★★ a year ago

    I've had experience with several nursing facilities in the past, both with family and friends. I found the staff to be friendly and the environment to be warm. I did have some concerns late one evening and was surprised to find the administrator, Scott, still in the facility. He spent a good amount of time with me and my family and resolved the situation immediately. He also provided us his cell phone number to call him with any concerns or suggestions. We've actually contacted him several times and he always follows through. I don't believe you could find a better environment for a rehab facility. Don't take my word for it, tour the facility and meet the staff. You'll be happy you did.

  • John Simmons
    ★★★★★ 5 months ago

    I took my uncle to East Orlando for rehab and after his experience and I wouldn't send my ex-wife to this place. The staff are rude, the supervisors and administration don't call you back (after numerous calls and messages left with reception) It is a bad place. Don't send your loved ones here.

  • Yara Gonzalez
    ★★★★★ a year ago

    I don't think any of these places are perfect, but I can say they try very hard to please. We didn't have a great hospital stat before coming here, but after a few days of settling in, things got very smooth with my mother. The director of nursing and administrator were really available and were able to resolve my concerns and answer my questions. The experience was made better by their efforts. Maybe you won't ever need a rehab facility, but if you do, try here. God Bless.

  • Bob Brightman
    ★★★★★ a year ago

    Great facility and great staff. I visit many facilities for my church in the Orlando/Kissimmee area. East Orlando is certainly among the top 3. If you are in need of a rehab facility, tour East Orlando Health & Rehab before going anywhere else. You'll find a warm environment with a kind, caring and competent staff.

  • Nicole O.
    ★★★★★ a year ago

    Looks nice but it's a garbage facility. Trust me I worked here. The CNAs bicker constantly and are unreliable. Angela, the Director of Nurses and her assistant DON are trash. The administrator, Scott, is a shady two-faced weirdo and has ugly, distasteful rumors surrounding him. Don't bring your loved ones around these garbage people. They only care about passing the state inspections and bringing in dollars.

About East Orlando Health & Rehab Center Inc

General Information

Legal Business NameEast Orlando Health & Rehab Center Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 8, 1993 (25 years)
Capacity120
Residents116
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for East Orlando Health & Rehab Center Inc

East Orlando Health & Rehab Center Inc was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.

February 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of East Orlando Health & Rehab Center Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
1hr
50min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
4hr 40min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

40.2%
64.4%
64.4%
64.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
50.6%
61.7%
74.7%
77.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.0%
18.3%
15.6%
18.1%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
40.0%
29.4%
19.7%
31.3%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
16.9%
18.5%
15.9%
17.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
14.1%
6.8%
12.5%
15.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
6.5%
4.9%
3.1%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
5.1%
2.5%
4.1%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
14.5%
9.6%
9.7%
7.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.7%
6.3%
5.0%
2.7%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.4%
2.5%
1.2%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.8%
2.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.2%
1.2%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.0%
81.9%
80.2%
79.3%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
33.8%
84.5%
84.5%
84.5%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.1%
51.5%
53.7%
53.8%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
18.9%
21.7%
15.7%
14.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.2%
1.1%
0.6%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.0%
0.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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