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Orlando Health And Rehabilitation Center

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Theresa Hartman
    ★★★★★ a month ago

    If I could have given a lower star, I would. Save yourself he trouble and stress. They don't take care of their patients and most importantly yells and is disrespectful. Every time you walk in everyone is walking around doing nothing, standing around talking, all nurses are lazy as hell. There is no reason for this facility to still be open. It's is atrocious. When I was trying to move my mother to a different facility they made the process so slow and made me do the work on my own. I had to monitor my moms social worker to do her job and do a simple job as fax papers. I'm currently writing this while I'm waiting for my moms discharge papers and medicine and the nurse is taking her slowest time. They haven't wiped my mother clean and when she asked for oxygen they threw her the tubes and didn't turn it on. This place is a disgrace for how they treat people, someone's parents. Never ever allow anyone to put your loved ones here!

  • cc cant live without Farrar
    ★★★★★ 2 months ago

    Physical Therapy awesome they work miracles! The food however is not good. Have family cook for you if possible. If not, order delivery!!!

  • Leida Del Moral
    ★★★★★ 4 months ago

    Customer service is great and I give 5 stars for the care the staff shows and has for patients. They are compassionate and loving and that deserves a 5 star rating. Keep up the good work.

  • Jennifer Zaceta
    ★★★★★ 8 months ago

    As a former employee I wanted to share my experience with anyone who is interested in working for or bringing their family to this facility. Orlando Health and Rehabilitation has recently changed their administration and is now under the administration of an excellent Executive administrator that has brought his expertise of over 20+ years in the healthcare field to be able to transform this facility into what it truly deserves to be. There are so many hard working people that love their jobs and love to help people during some of their most difficult moments. Like many other facilities, there are difficult moments but the tremendous amount of positive change that happened just in the year that I worked there showed me that this facility is headed in the right direction! Look for yourselves, Medicare.gov transparently evaluates each facility, this facility had 1 environmental citation (no patient care citations), the numbers speak for themselves. Go to Medicare.gov and type in this facility and you will find the most recent inspections by the government, compare them to the previous years and you can see a distinct and marked change in the numbers. This is because of the undeniable hard work of excellent employees and unmistakable excellence in its current leadership. My educational track unfortunately led me to a different work setting, but I would definitely work here again, for this excellent administration and along side a tremendous team if my career path leads me back to Orlando Health and Rehab. The care that is provided in this facility is excellent, my great-grandfather came for rehab and for me to trust my great-grandfather's care in their hands says a lot about how much I trust the staff, the care, and the facility. I recommend this facility to everyone that I meet and I would definitely recommend it to any healthcare worker looking to join an excellent team!

  • Traci Bradley
    ★★★★★ 8 months ago

    We are in the neighborhood on Lee Street next to the facility and they have a generator blasting the loudest noise you've ever heard 24/7, so loud that my children can't sleep at night and you can hear it throughout the entire neighborhood!!! It's been going on for 3 weeks now and we've made several calls to the Executive Director and the Asst Director, but no one has returned our calls. Also our Neighborhood Assn has reached out to them with no answer. After talking to the receptionist one day, they said that they were "working" on it because the noise was located near their residents rooms too. Those poor people! They don't even care about their own residents! You need to do something about the noise asap!!

About Orlando Health And Rehabilitation Center

General Information

Legal Business NameOrlando Rehabilitation Group, Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 6, 1990 (28 years)
Capacity406
Residents335
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Orlando Health And Rehabilitation Center

Orlando Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

July 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

November 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

August 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Orlando Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 35min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
96.0%
96.0%
96.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
97.4%
97.3%
96.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.4%
75.9%
73.4%
66.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.6%
24.9%
23.9%
19.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.4%
18.6%
18.8%
12.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.5%
20.4%
16.7%
15.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
14.7%
17.4%
14.4%
13.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.4%
10.0%
8.1%
5.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.4%
4.8%
3.0%
1.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.0%
1.6%
1.9%
0.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.3%
0.4%
0.4%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.9%
2.3%
2.0%
4.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.2%
2.3%
2.7%
2.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.2%
0.2%
1.1%
1.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.9%
1.3%
1.0%
1.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

62.8%
79.2%
81.7%
75.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.1%
77.8%
77.8%
77.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.4%
70.3%
65.9%
56.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
10.3%
4.6%
7.8%
10.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
2.4%
1.4%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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