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Palm Garden Of Orlando

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  3. Orlando Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Joan Howick
    ★★★★★ a month ago

    Terribly unhappy with the caregivers at this facility. Obviously very secure with treating family members rudely when the family asks them to perform their duties as expected and in a timely manner. I have asked several times for the administrator to call me to no avail. The facility is very clean and actually gives you a comfortable feeling. Unfortunately when dealing with some of the staff you loose that warm and fuzzy feeling very quickly. We'll see if the administrator will give me a call after this review!

  • Maribel Rivera
    ★★★★★ 3 months ago

    I can say that the best decision I made was to have my husband there. I can not sing their praises enough. The staff is wonderful starting with the nurses, therapists, doctors , everyone one is so caring and compassionate. The place is immaculately clean. The cafeteria staff are so attentive and the CNA s are re great . Believe me me this rehabilitation center is the best I have ever had the pleasure to have sent my husband to. He's so well taken care of and his every need is met. Debbie his therapist is amazing, Christina the CNA also great. They really care. Shanelle made the whole process so easy. All I can say is that everyone is great. Thank you Palm Garden for making a big difference in my husband's well being.

  • Marilyn Torres
    ★★★★★ a year ago

    I am surprised that Palm Garden's has a 3 star in the google reviews. My mom has been at Palms for almost 3 months and it has been a great experience. At first the whole family was concerned at my mom going to any rehab facility after her stroke, however, that was immediately put at ease. The staff are great and are held accountable for any issues that might arise. The therapist are amazing and the office staff team we met with are as well. You can tell that they are there because they care and not just for a paycheck. The therapy room has top quality equipment. My dad is there 10 to 12 hours a day and has made good friends with the staff and other residents. He knows my mom is well taken care of. My mom now needs extended care and therapy beyond what was originally thought and we are hoping she can stay at Palm Garden although it seems that won't be possible. We don't know if we will be able to find another place like it. Our hearts ache in having to find another place or just deciding to bring her home even though we know she needs so much care. Palm Garden has become home.

  • Amanda Vickers
    ★★★★★ 11 months ago

    My mother-in-law spent over a month at Palm Gardens, and I can tell you they have the most compassionate staff someone with late stage dementia recovering from a partial hip replacement could ever hope for. My family was very nervous about sending Lil Mom there because Hurricane Irma was a day away, so it was important to find a safe place that would accommodate my father-in-law too. He doesn't like to leave her side. For helping them through Irma alone, Palm Gardens gets an A+. They were totally prepared. Lil Mom spent the next few weeks in constant loving care. As one of her home caregivers, I spent many days getting to know the beautiful people at Palm Gardens; I didn't meet a soul who didn't have Mom's best interests at heart. They are very careful, and kind. I would call out all their names but I'm trying not ramble, so to pick just one angel- Rosealienne. She is the embodiment of tenderness and care- the very spirit of how a nursing facility should work. She took the time to listen and talk to my Lil Mom who is unfortunately unable to speak for herself in a way most people could understand. Rosealienne understood everything, and for that I am so thankful. Much love to her and every smiling face at Palm Gardens. To future residents: don't worry, God is there. Your dear ones are not forgotten.

  • Helen's Make-up
    ★★★★★ a year ago

    My mother was brought here three days ago and it may be to soon to write a review but out of fareness, I would like to write an initial review! The transition from one rehab to another was handled in a very professional and prompt way! The staff here is so wonderful! My mother is already showing improvement in three days! The Physical Therapy room and the staff are amazing! I will resume by saying "This is where I would like to be when I get older!" ??

About Palm Garden Of Orlando

General Information

Legal Business NamePalm Garden Of Orlando LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 21, 1987 (31 years)
Capacity120
Residents100
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Orlando

Palm Garden Of Orlando was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

February 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,600 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Orlando require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 60min
1hr 15min
ReportedExpected
RN
5hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.8%
90.6%
90.6%
90.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
92.8%
95.7%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.7%
51.3%
59.5%
47.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.4%
22.0%
23.5%
19.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
11.0%
13.4%
16.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.2%
3.1%
4.3%
5.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.6%
20.5%
10.7%
10.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.4%
11.3%
9.6%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.9%
6.2%
1.3%
1.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
1.0%
1.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
10.5%
8.2%
13.8%
10.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
4.2%
4.1%
7.4%
8.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.0%
1.3%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.2%
87.9%
87.0%
59.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
82.0%
82.0%
82.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.5%
69.0%
65.2%
69.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
7.0%
6.0%
5.8%
0.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.9%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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