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Palm Garden Of Orlando

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    I am surprised that Palm Garden's has a 3 star in the google reviews. My mom has been at Palms for almost 3 months and it has been a great experience. At first the whole family was concerned at my mom going to any rehab facility after her stroke, however, that was immediately put at ease. The staff are great and are held accountable for any issues that might arise. The therapist are amazing and the office staff team we met with are as well. You can tell that they are there because they care and not just for a paycheck. The therapy room has top quality equipment. My dad is there 10 to 12 hours a day and has made good friends with the staff and other residents. He knows my mom is well taken care of. My mom now needs extended care and therapy beyond what was originally thought and we are hoping she can stay at Palm Garden although it seems that won't be possible. We don't know if we will be able to find another place like it. Our hearts ache in having to find another place or just deciding to bring her home even though we know she needs so much care. Palm Garden has become home.

  • ★★★★★ a week ago

    My mother was brought here three days ago and it may be to soon to write a review but out of fareness, I would like to write an initial review! The transition from one rehab to another was handled in a very professional and prompt way! The staff here is so wonderful! My mother is already showing improvement in three days! The Physical Therapy room and the staff are amazing! I will resume by saying "This is where I would like to be when I get older!" ??

  • ★★★★★ 5 months ago

    The lack of care , specifically medical care , likely led to my mothers' return to the hospital and placement into hospice. They waited over a week to address her condition, with little care provided over the weekend. If a loved one is mobile in some way, the rehab center has good physical therapists. Run away otherwise!!!

  • ★★★★★ 9 months ago

    Nursing homes are to care for a loved one that needs extra care that their family can't provide, my grandmother went to this nursing home on one price and was fine considering the state she was in, multiple times found her fill in feces or with ironic cuts and Also items that weren't hers, the nurses never had an answer to why and don't worry about speaking to the supervisor they promised things they never did. A NURSE CALLED OUR FAMILY DIAGNOSING OUT GRANDMOTHER WITH LUPUS ! With no doctor examination, she didn't even have lupus, my grandmother was rushed to ICU with pneumonia and sepsis the doctors at the hospital couldn't believe the condition she was in when she came and didn't want her to return to this death trap, this place had no answers, she died 2 days after leaving, please NEVER TAKE YOUR LOVED ONE HERE NO ONE CARED NOR WOULD THEY HAVE ANSWERS! Rest In Peace grandma, no more suffering

  • ★★★★★ 9 months ago

    That place will let you rot. My grandma was there and they didnt even take care of her !! I hope all the workers in there suffer the way they made my grandma suffer. Their not sanitary and once they send your loved one to the hospital forget it. She got all types of infections and pnemonia and none of the nurses ever know anything going on.

About Palm Garden Of Orlando

General Information

Legal Business NamePalm Garden Of Orlando LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 21, 1987 (30 years)
Capacity120
Residents116
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Orlando

Palm Garden Of Orlando
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,600 fine

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

April 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Orlando require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.3%
92.8%
92.8%
92.8%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
95.6%
96.7%
91.1%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
46.4%
48.1%
18.2%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.7%
20.0%
20.0%
21.1%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.4%
19.8%
16.5%
12.8%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
13.3%
11.2%
6.7%
6.7%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
20.0%
14.5%
12.7%
19.7%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
2.8%
0.0%
2.6%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
8.9%
4.5%
8.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.3%
8.9%
5.3%
5.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.3%
5.6%
10.1%
3.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.3%
3.3%
4.4%
4.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.0%
1.6%
1.6%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
87.3%
69.8%
75.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
81.3%
81.3%
81.3%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.9%
42.5%
55.6%
49.9%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
17.2%
16.4%
19.2%
11.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.0%
0.0%
0.8%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
1.9%
1.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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