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Palm Garden Of Orlando

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  3. Orlando Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • yesenia santiago
    ★★★★★ a month ago

    Thank you to my Palm Garden family for all your lovely wishes, it bring joy to my day to have your support during this difficult time and to know that you are all in my corner. My words can never be enough to thank you for your actions. I feel really thankful to be part of a wonderful company where we all have become a family !????

  • tracy blue
    ★★★★★ a month ago

    My dad was here long term. Had to switch facilities by no fault of this facility. one of the best rehab/long term in the Orlando area . I would highly recommend

  • Luis Santos
    ★★★★★ 2 months ago

    He just got there a about month I can't rate it yet. I read the reviews bad or good but I have to experience myself. I've changed my husband 6times from rehab I have to see how this one goes so far it's good and I said so far let's? see what happens. My husband's been in that rehab.he likes the food.some CNA sweet and polite they says hi to you.now ot.pt.they try with my husband but he has bad sores? they really really hurt him?? take that under consideration that he's in severe pain. they're not going to give up on him.? I don't know what to do I want him home it's been 2 years please help him? I cannot rate this yet again let see what happens. I think he's going to do good.but time will tell. sincerely his wife

  • chipotle nuggets
    ★★★★★ a month ago

    Honestly, this place needs to get investigated. I have stayed hours and hours on the phone with a patient of theirs that claims to be mistreated. I hear the way this patient gets talk to. Patient can ask for the bell ect and i hear "shut up,do it yourself" "no" "i don't care" ect. They act like angels in front of visitors, but they are not. I will be calling to get this place investigated, I am also calling the News. This is unacceptable. The other side out the facility smells horrible. Fieces and urine. What are they running here?

  • Joan Howick
    ★★★★★ 5 months ago

    Terribly unhappy with the caregivers at this facility. Obviously very secure with treating family members rudely when the family asks them to perform their duties as expected and in a timely manner. I have asked several times for the administrator to call me to no avail. The facility is very clean and actually gives you a comfortable feeling. Unfortunately when dealing with some of the staff you loose that warm and fuzzy feeling very quickly. We'll see if the administrator will give me a call after this review!

About Palm Garden Of Orlando

General Information

Legal Business NamePalm Garden Of Orlando LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 21, 1987 (31 years)
Capacity120
Residents100
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Orlando

Palm Garden Of Orlando was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

February 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,600 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Orlando require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 60min
1hr 15min
ReportedExpected
RN
5hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.8%
90.6%
90.6%
90.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
92.8%
95.7%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.7%
51.3%
59.5%
47.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.4%
22.0%
23.5%
19.4%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
11.0%
13.4%
16.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.2%
3.1%
4.3%
5.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.6%
20.5%
10.7%
10.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.4%
11.3%
9.6%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.9%
6.2%
1.3%
1.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.2%
1.0%
1.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
10.5%
8.2%
13.8%
10.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
4.2%
4.1%
7.4%
8.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.0%
1.3%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.2%
87.9%
87.0%
59.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
82.0%
82.0%
82.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.5%
69.0%
65.2%
69.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
7.0%
6.0%
5.8%
0.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.9%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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