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Palms Rehabilitation And Healthcare Center, The

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Palm Bay Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • susan wharton
    ★★★★★ a week ago

    My mom has been here about a week and we are very happy. The physical, occupational and speech therapists are so nice and encouraging. When you ring for a nurse they are there within a minute or two! The administration works with the family on a discharge plan. Everyone I've dealt with here has been top notch and the bottom line is my mom is happy there and getting better thanks to the whole team and facility. I would highly recommend

  • Elizabeth Coon
    ★★★★★ 3 months ago

    I'm sorry I even had to give ONE star. As with every circumstance in life you have to follow up and make sure the job is being done correctly, right? So let me explain my story. 2 nights ago my dad was put in this facility (I will be calling administration and more) and he was put on a mattress that WAS NOT CHANGED and COVERED IN URINE and the PLASTIC WAS MELTED. No one checked his sugar, he was being spied on the entire time last night outside of his door while we were visiting and finding out how he was being treated. He is an amputee and just had an amputation done 2 times in one month. Is this really where a loved one should be going to get optimal care to come home refreshed? It sounds like they're not doing due diligence by checking the beds, snubbing their patients. MIGHT I ADD the doctor there was holding pain medicine over my father's head when he ACTUALLY REALLY NEEDED IT. I am so sorry if anyone has to deal with this place like my dad is. He had a terrible experience in there and it took me questioning the nurses and asking questions to ensure my dad is getting the correct care. You guys are making so much money doing this, it's not an easy job, but don't ever compromise someone else because you don't particularly care about your job! I've done this work before myself! I would never put a patient in an unclean bed, I would be reasonable, and I would be caring. I would not be holding medications over any patients heads either, especially after a gruesome surgery. I am going to be making several phone calls on this facility today.

  • Terrie Sparacino
    ★★★★★ a month ago

    Took a tour there recently. It smelled like urine. Staff seemed kind of rude. Not putting my mom in there. Should be 0 stars. People hanging out all over. Very sad. Understaffed.

  • Neila Ching
    ★★★★★ 5 months ago

    started at the Palms with a knee replacement and then I came back whenI got sick and I choice the Palms because I liked my first visit. The staff makes everything so comfortable for me, they are friendly, helpful and they care. I would like to thank everyone for all their compassion and love. I would recommend them to everyone.

  • Joseph Joseph
    ★★★★★ 5 months ago

    I was at Palms Rehab for a short period of time. Their staff was very helpful in my recovery and rehab. they assisted me in every way to get me back on my feet and able to go home. I want to thank them for everything that they did for me.

About Palms Rehabilitation And Healthcare Center, The

General Information

Legal Business Name5405 Babcock Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 12, 1998 (21 years)
Capacity120
Residents114
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palms Rehabilitation And Healthcare Center, The

Palms Rehabilitation And Healthcare Center, The was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

May 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palms Rehabilitation And Healthcare Center, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.0%
69.4%
62.9%
71.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.8%
31.7%
26.0%
23.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.0%
14.4%
15.1%
15.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
1.3%
0.0%
0.0%
0.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
4.2%
3.8%
9.7%
7.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
3.2%
0.0%
1.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.0%
5.6%
2.8%
2.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.3%
3.2%
2.2%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.5%
4.3%
4.5%
4.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
88.7%
88.7%
88.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.6%
57.5%
68.7%
71.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.0%
1.0%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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