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Gardens Court

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Palm Beach Gardens Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Jeri Buxton
    ★★★★★ 2 months ago

    Visiting a friend, am shocked at the dismal unfriendly nasty attitude of the poorly trained staff. The room was not cleaned, the blood pressure machine was faulty and stupid CNA did not know how to use it and left without returning to take vitals. The "nurse" has a horrible arrogant attitude and walked out if the room with her hair flying all over the place. Whstever happened to nest clean professional looking staff?? Better to be home and have your own care, do not go here.

  • Bernard Rehhaut
    ★★★★★ 2 months ago

    Went yesterday January 10th to visit a friend like around 4:45 pm. The place looked tired. The employees looked tired and walked around like zombies!! His room was messy, has not been seen by anyone for hours and was not taken to PT!!!!!! This is a scandal and the county should shut this location ASAP! They should be banned from treating patients. How they are getting away with this is a mystery. You have been warned!!

  • Milo Wingkun
    ★★★★★ 8 months ago

    I highly recommend Gardens Court. The facility is clean and looks like an upscale hotel. What is more important is the excellent staff that is competent and compassionate. Having a condition that affected my peripheral nerves and renders me very weak in both arms, both hands, hoarseness and difficulty with swallowing, I need aggressive physical, occupational and speech therapy. All three sections of therapies are excellent. My main physical therapist is Francis. He works tirelessly and tries different exercise programs while ensuring that I am safe. I improved from being bedridden to being able to walk using a walker. I have several occupational therapists working on me. Each one brings different areas of expertise. Ashley is my speech language therapist who accurately diagnose my speech and swallowing deficits and came up with different exercises. Two other individuals make a difference in my stay. One is Christine who is Director of Nursing. She welcomed me and my wife when we arrived although it was already 8 p.m.. She tries to check in every few days if I have any issues with my stay. The other person is Linda who is the wound care nurse. She knows her stuff and follow up the wound until resolution. She is really dedicated to her patients. It's not unusual to see her on the floors by 7 a.m. and leave late in the day. Nursing and nursing assistants are great. They try their best to respond to you ASAP. Overall, I give Gardens Court 5 stars and will recommend the facility to friends.

  • Robyn Obrien
    ★★★★★ 5 months ago

    I came to this facility after knee replacement surgery. I am a young senior. This place needs to get it's act together. The kitchen is a mess and never gets a meal correct. This is a shame and I feel very bad for the elderly people who are stuck here. The CNAs for the most part have horrible attitudes and it is very obvious they are only here for a pay check. Again, I feel very bad for the long term residents here. There are a few good apples but the bad far out weigh the good. Trinette one of the night nurses is one of the kindest most caring people I have met so I have to give credit where credit is due but for the most part are the most non-caring non-compassionate people I have encountered in a long time. The VA medical facility is better than this place. Be careful with your medications here and be sure you are getting the medications you are supposed to be. The physical therapy and occupational therapy here is excellent and I will continue with that once discharged. I do not recommend a short stay at this facility unless of course you want to be treated poorly. I am a title closer in Palm Beach County and will make sure I spread the word on how it truly is here. i think perhaps WPTV Trouble Shooter will want to hear about this. There is zero accountability here.

  • Someone Whocares
    ★★★★★ 8 months ago

    The CNAs here do not care. They complain all day and treat long term patients poorly. The night staff is the worst. They all hide while the patients are having dinner. I have heard patients screaming and they just ignore them. I had one tell me she was too busy to help my parent. I have pressed the help button and have waited over 30 minutes for someone to check on my parent. This is unacceptable. DO NOT SEND YOUR loved one here. It will be a big mistake.

About Gardens Court

General Information

Legal Business NameGardens Court Medical Investors, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 13, 1996 (23 years)
Capacity120
Residents107
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Gardens Court

Gardens Court was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

November 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Gardens Court require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
4hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.2%
89.4%
89.4%
89.4%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
92.9%
96.4%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
58.8%
61.5%
66.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.9%
32.0%
30.6%
41.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.4%
23.7%
14.7%
18.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
23.4%
25.0%
23.6%
20.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
17.9%
18.8%
8.3%
17.0%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
0.0%
5.6%
14.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.0%
0.0%
2.4%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.6%
1.7%
4.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.2%
0.0%
3.7%
1.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.2%
5.4%
5.5%
3.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.7%
98.2%
98.4%
97.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.9%
98.2%
98.2%
98.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.0%
56.0%
65.4%
63.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.4%
1.4%
2.9%
9.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.2%
0.4%
0.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.1%
0.5%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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