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Countryside Rehab And Healthcare Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Christine Rexroad
    ★★★★★ a year ago

    My father has been in countryside for almost four months due to Parkinson's Disease. My family and I are very pleased with the care he has been given. The nurses and aides are quick to address any issues that arise. They all know his name and are very friendly when we visit.

  • Crystal Weeks
    ★★★★★ a year ago

    I wouldn't recommend this facility. We've had to file complaints about a multitude of problems! From cleanliness and bed sores to the ever changing staff and other residents stealing property. The management will openly discuss their staffing problem and lack of. They will also tell you that residents receive basic care. Their medicine food and diapers are supplied but that was about it. The rest of residents care is left up to the family!

  • Watley Doyle
    ★★★★★ a year ago

    I have had a good experience with Countryside Rehab. My grandfather has been here for about 2 months. When I have visited, the staff have been friendly. When my mom, his primary care taker, passed away, they wanted to make sure they were aware prior to him being told -- they wanted to have a psychologist available to help him if needed. They approached me about doing his laundry as my mom used to take care of that. Sometimes it is a little smokey outside when I take my grandpa to sit out there, but you have to take the good with the bad. It is a minor issue. Majority of the time this facility & it's staff has been good for my family member & family.

  • Monica Schiavone
    ★★★★★ a year ago

    My mom was there for 3 weeks .. let's face it, it IS a nursing home.She was treated with much respect .. she was cared for very kindly .. if the family is there often, and you stay involved, you should have a better experience. I was very happy with the care my mom received here

  • kristie p
    ★★★★★ 2 years ago

    If I could give this place 0 stars I would! My family member is in here and they're going to kill him!! He's got a feeding tube but they're giving him soda, water ice and things that he CAN'T have!! They're giving him insulin when he doesn't have diabetes, he's been there almost a MONTH yet they haven't given him a bath or even wiped him down NOT ONCE!!! The nurses are extremely rude, they don't answer the phone when I call to check on him and WHEN they finally do answer the phone they have such a nasty attitude, like it's such an inconvenience for them to talk to me and let me know what's going on!! DON'T TAKE YOUR FAMILY MEMBER HERE IF YOU CARE ABOUT THEM AT ALL!! It still baffles me that this place is even still open! How can somebody be in the field of nursing where they have to take care of patients, care for them, bathe them, give them their medications and make sure they have what they need and that they don't suffer when they OBVIOUSLY don't want to be there and it's such an inconvenience to care for the elderly people at the facility?! THIS PLACE NEEDS TO BE SHUT DOWN!! When someone is bedridden you have to make sure they're checked on and taken care of, not shut the door and leave him alone! EVERY TIME I go there it's the same thing, the nurses give me an attitude, they're all huddled by the desk, my family members door is closed and when I go in there's ALWAYS some kind of drink in front of him! He's on a feeding tube, he can't have anything to eat or drink because it will kill him!! And it doesn't matter how many times I talk to the nurses, social worker or ANYBODY else their, it's the same response...THEY DON'T CARE AND I'M JUST A BOTHER TO THEM! I can't wait to get him out of this facility and into a better, clean, safe one! There's going to be complaints filed and lawyers contacted because NOBODY deserves to be treated this way! PLEASE, PLEASE, PLEASE do NOT send your loved ones here & IF they're here already MOVE THEM! Find a safe, clean place for them with staff that actually care about their patients!!! Because they'll die here, the level of care is so bad a prisoner doesn't even deserve to be treated this poorly!! I'm going to be making quite a few phone calls, I don't care what I have to do or who I have to bother, one way or another this hellhole will be getting investigated!!

About Countryside Rehab And Healthcare Center

General Information

Legal Business Name3825 Countryside Boulevard Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 19, 1987 (30 years)
Capacity120
Residents107
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Countryside Rehab And Healthcare Center

Countryside Rehab And Healthcare Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 16, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide resident groups or resident family groups with private space to meet.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

May 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

October 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

May 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

April 28, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,853 fine
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

December 24, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Countryside Rehab And Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

65.7%
71.4%
71.4%
71.4%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.6%
65.0%
79.4%
92.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.8%
36.0%
50.0%
33.3%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
49.4%
40.0%
33.7%
39.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.8%
2.0%
0.0%
7.8%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
12.5%
9.4%
7.9%
5.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
6.0%
7.1%
8.6%
3.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
7.5%
4.9%
4.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
3.1%
4.0%
10.4%
6.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
4.7%
9.4%
5.9%
6.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.2%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
6.2%
2.0%
2.1%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.1%
2.0%
1.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
3.4%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
6.2%
1.0%
1.0%
1.1%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

43.1%
45.3%
70.3%
75.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.5%
53.0%
53.0%
53.0%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
91.1%
96.2%
79.0%
79.5%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
11.6%
6.1%
8.2%
12.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.6%
1.8%
0.8%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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