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Manorcare Health Services Palm Harbor

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ a week ago

    My family and I cannot say enough good things about this facility! My mom went into rehab after her hip replacement very fearful of staying inpatient as she had only received rehab in her home with her last hip replacement. The staff made us feel so welcomed and comfortable and most importantly, mom was able to return home feeling confident and comfortable again.

  • ★★★★★ a month ago

    I can not say anything good about the care my mother received there after surgery. The nursing staff was awful, they would let you sit for 30minutes or more before helping you. Most have a poor attitude and don't like helping out if you are not their patient. The food is very bad and most times mess up your order. The facility is extremely old along with the equipment. With all the money these places charge they need major updating. Bed sheets are rarely changed and you need to watch the medications you are given. Several times I had to correct the nurse. Think twice before sending someone here, I truly feel guilty for taking my mother there.

  • ★★★★★ 3 months ago

    My father had been here in the med bridge unit!!I can't say enough good things about it here, from the nurses to the sides...these people are angels..they go over n beyond , the food is good n the facility is very clean... Shout out to!! grace, shevon, mikel, weston, n everyone else associated with my father's care... You all are in my prayers

  • ★★★★★ a month ago

    Almost 24 hours and my mother sat in there vomiting up pain meds and without an assessment by a provider 23 hours after arrival to facility. Finally received an early call from my mother who was screaming and requesting a nurse. Over heard an MA say "They are all at the nurses station". Of COURSE they are!!

  • ★★★★★ a year ago

    I should've removed my mother immediately. Although the place is clean, it is outdated with peeling, stained wallpaper and dilapidated furniture. Dietary Mgr is new and has her work cut out for her. The food is horrendous and orders were never complete. The Unit Mgr dealt with the CNA who used her teeth to open a mayo pack and the one who argued with my mother. The facility doctor did not see my mother in the time frame medicare mandates. Patient lights were left on for extended periods of time and medication was often given hours late. Although my mother's physical therapist was great, the occupational therapist couldn't seem to coordinate her time around lunch and pt. Baths were missed. After all was said and done I regret not moving her, but I wanted to believe the "glitches" would be resolved. The facility employees required constant supervision and correction. It was a full time job. Good physical therapy can be found elsewhere. My advice is look around and don't settle. This place has a few good people, but the majority require additional training that doesn't seem like it will happen.

About Manorcare Health Services Palm Harbor

General Information

Legal Business NameManor Care Of Palm Harbor Fl LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1990 (27 years)
Capacity180
Residents167
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services Palm Harbor

Manorcare Health Services Palm Harbor
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

December 18, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services Palm Harbor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
3hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

75.4%
97.3%
97.3%
97.3%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.1%
94.3%
96.2%
95.3%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
71.0%
58.6%
67.9%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.7%
22.6%
22.4%
29.2%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.4%
15.6%
10.5%
16.3%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
7.9%
9.4%
10.6%
9.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
8.3%
6.5%
13.8%
8.6%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.2%
1.4%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
5.0%
5.8%
5.8%
6.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
3.3%
2.2%
2.4%
4.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.0%
1.1%
2.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
4.0%
4.8%
2.9%
1.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.0%
1.9%
2.9%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.9%
0.0%
1.9%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.5%
86.9%
91.8%
80.4%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.3%
82.3%
82.3%
82.3%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.3%
84.9%
82.1%
82.1%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
5.9%
5.2%
4.7%
1.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
0.9%
0.8%
0.9%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.2%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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