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Bay Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • cat jones
    ★★★★★ 3 weeks ago

    Yes my momma just got put in the last month and she called me crying saying that they are being mean to me! And saying that they won't let her out of her room.. And all her clothes are missing and that they put the wrong diaper on her... So very sad I have tried calling her phone and it's off.. I'm so worried about her.. And I can't find the number tithe nursing home to call and check on her.. The only one I found is the kitchen phone number ??? why is that dose anyone know the number so I can call to check on my mom please..

  • Liz A.
    ★★★★★ a month ago

    Nasty place! My grandmother had a stroke and at the time bay center was the only place available for her. The rooms were dirty. Residents clothes all over closet floors. Cnas to lazy to pick up after residents. I saw bugs crawling in my grandmother's bed! I asked a cna if she saw the roach, and her answer was: "this is normal at bay center". How in the world they can stay open like that? The meals are horrible! They were bringing cold turkey and ham sandwiches for residents to eat for dinner. The place stinks really bad. Fortunately my grandmother didn't have to stay there to long as we found her a better nursing home after 2 weeks.

  • John Blackman
    ★★★★★ 2 months ago

    Bay Center is a great facility, they are very prompt when it comes to providing medication and dressing wounds. They sum up really good care. The staff are friendly and approachable.

  • Elizabeth Bruce
    ★★★★★ 2 months ago

    HORRIBLE PLACE TO WORK, AND A HORRIBLE PLACE FOR YOUR LOVE ONES. THE CONDITIONS AT THIS NURSING HOME ARE DEPLORABLE. THE PLACE IS INFESTED WITH ROACHES. THEY ARE IN RESIDENT ROOMS, DINING ROOM AREAS, EMPLOYEES BREAK ROOM, BATHROOMS, RESIDENTS SHOWER ROOMS, ETC. THE BUILDING HAS A HORRIBLE URINE SMELL BECAUSE RESIDENTS SIT ON WHEEL CHAIRS SOILED ALL DAY LONG. CNA'S AND NURSES ARE RUDE WITH RESIDENTS. THEY ARE ALWAYS CHANGING ADMINISTRATORS FOR SOME REASON. THE MEALS THEY SERVE TO THE ELDERLY PEOPLE ARE VERY POOR AND THE PORTIONS VERY SMALL. THIS MUST BE WITHOUT A DOUBT THE WORSE NURSING HOME IN BAY COUNTY. NURSES OVER MEDICATING RESIDENTS SO THEY CAN SLEEP FASTER. FOR THIS REASON A NUMBER OF FALLS HAPPENS. THATS WHY THERE'S ALWAYS UMBULANCES IN FRONT OF THE BUILDING. SO IF YOU ARE THINKING ABOUT EMPLOYMENT AT THIS PLACE, RUN AWAY! IF YOU ARE THINKING ABOUT PLACING YOUR LOVE ONES AT BAY CENTER, RUN AWAY ALSO. THERE'S A NUMBER OF NURSING HOMES IN PANAMA CITY BETTER THAN THIS PLACE.

  • Karen Fowler
    ★★★★★ 6 months ago

    My daughter loves this job so much! She comes home every day with a smile on her face talking about how friendly the staff and residents there. She has worked for many nursing homes and just so proud to be at this one!

About Bay Center

General Information

Legal Business NameBay Center Rehabilitation LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 15, 1974 (43 years)
Capacity160
Residents116
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bay Center

Bay Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bay Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
4hr 15min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.7%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
95.5%
93.0%
92.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.2%
44.7%
42.1%
37.8%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
52.2%
55.6%
54.2%
48.1%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.0%
14.3%
25.7%
19.6%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
37.3%
28.1%
12.2%
0.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
19.6%
14.3%
20.4%
13.4%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
18.4%
17.0%
14.8%
8.2%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
9.6%
9.2%
13.3%
9.3%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
8.4%
13.9%
9.9%
6.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
6.1%
0.0%
0.9%
0.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
6.7%
3.6%
4.3%
2.7%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
3.4%
1.3%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

76.2%
79.7%
89.7%
91.8%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
89.1%
89.1%
89.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
60.6%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
54.5%
37.1%
35.7%
30.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
0.0%
3.7%
3.2%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
1.1%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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