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Bay Center

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  2. Florida
  3. Panama City Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • cat jones
    ★★★★★ 10 months ago

    Yes my momma just got put in the last month and she called me crying saying that they are being mean to me! And saying that they won't let her out of her room.. And all her clothes are missing and that they put the wrong diaper on her... So very sad I have tried calling her phone and it's off.. I'm so worried about her.. And I can't find the number tithe nursing home to call and check on her.. The only one I found is the kitchen phone number ??? why is that dose anyone know the number so I can call to check on my mom please..

  • Marilyn Rhodes
    ★★★★★ 9 months ago

    Bay Center has wonderful caregivers who take the time and make the effort to make the people whom they care for feel comfortable, clean, well-fed, and pain free.

  • John Blackman
    ★★★★★ 11 months ago

    Bay Center is a great facility, they are very prompt when it comes to providing medication and dressing wounds. They sum up really good care. The staff are friendly and approachable.

  • Elizabeth Bruce
    ★★★★★ a year ago

    HORRIBLE PLACE TO WORK, AND A HORRIBLE PLACE FOR YOUR LOVE ONES. THE CONDITIONS AT THIS NURSING HOME ARE DEPLORABLE. THE PLACE IS INFESTED WITH ROACHES. THEY ARE IN RESIDENT ROOMS, DINING ROOM AREAS, EMPLOYEES BREAK ROOM, BATHROOMS, RESIDENTS SHOWER ROOMS, ETC. THE BUILDING HAS A HORRIBLE URINE SMELL BECAUSE RESIDENTS SIT ON WHEEL CHAIRS SOILED ALL DAY LONG. CNA'S AND NURSES ARE RUDE WITH RESIDENTS. THEY ARE ALWAYS CHANGING ADMINISTRATORS FOR SOME REASON. THE MEALS THEY SERVE TO THE ELDERLY PEOPLE ARE VERY POOR AND THE PORTIONS VERY SMALL. THIS MUST BE WITHOUT A DOUBT THE WORSE NURSING HOME IN BAY COUNTY. NURSES OVER MEDICATING RESIDENTS SO THEY CAN SLEEP FASTER. FOR THIS REASON A NUMBER OF FALLS HAPPENS. THATS WHY THERE'S ALWAYS UMBULANCES IN FRONT OF THE BUILDING. SO IF YOU ARE THINKING ABOUT EMPLOYMENT AT THIS PLACE, RUN AWAY! IF YOU ARE THINKING ABOUT PLACING YOUR LOVE ONES AT BAY CENTER, RUN AWAY ALSO. THERE'S A NUMBER OF NURSING HOMES IN PANAMA CITY BETTER THAN THIS PLACE.

  • Karen Fowler
    ★★★★★ a year ago

    My daughter loves this job so much! She comes home every day with a smile on her face talking about how friendly the staff and residents there. She has worked for many nursing homes and just so proud to be at this one!

About Bay Center

General Information

Legal Business NameBay Center Rehabilitation LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 15, 1974 (44 years)
Capacity160
Residents105
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bay Center

Bay Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.

January 20, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,125 fine
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bay Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
60min
ReportedExpected
RN
4hr 20min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.1%
99.1%
99.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
97.0%
98.1%
97.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.0%
30.6%
33.3%
40.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
39.0%
34.0%
35.6%
24.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.3%
21.2%
22.9%
13.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
1.7%
1.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.7%
17.2%
17.0%
11.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.8%
6.1%
2.0%
6.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.4%
7.6%
9.4%
10.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
8.3%
4.9%
11.1%
12.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.0%
4.0%
2.0%
1.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.9%
4.0%
3.8%
4.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.6%
0.8%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.7%
89.7%
82.4%
84.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.1%
86.8%
86.8%
86.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.0%
-
-
70.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
41.0%
34.1%
18.8%
24.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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