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Memorial Manor

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • ★★★★★ a month ago

    very good physical therapy, nutrition care excellent, good nursing care, good shower facility. Very clean. Good for short time. Some members are uncaring and do not want to be disturbed by people in wheelchair.

  • ★★★★★ 8 months ago

    Memorial Manor Rehab -my Godmother was in this death trap for 8 days, and it has been the most harrowing experience. The staff in this facility had been the most uncaring. Insensitive and down right incompetent. Her meals, her oxygen, her personal care was very lacking. This morning 1/15/17 she was rushed to the hospital with issues she did not have before, these awful people within 2 hours threw her personal things into a large trash bag as if her stuff was garbage. Her room was made ready for someone else. We got there to pick them up (no phone call) and they handed them to us as if it was a bother to them, I felt they were telling in their passive aggressive manner to take her stuff and get out. These nurses and CNA's are the most insensitive, uncaring, impatient and I would like to say incompetent I have had the displeasure to interact with. Such a total disappointment. I sat at that place all day yesterday and did not see any medication being issued, her oxygen tube was placed incorrectly in her nostril, how can anyone give this place any review but awful. Wish I could have rate them 0. Please think twice about taking your family to this place.

  • ★★★★★ 8 months ago

    The place looks real nice. The admitting office person was absultely horrible! She was uncaring, rude and shouldn't be working with the public! I only hope Karma happens to her or her loved one.

  • ★★★★★ 2 years ago

    I spent three weeks at this facility after having double knee replacement surgery. The grounds are clean and very well kept. There is a sitting area for patients to sit next to the lake and watch nature pass by. Inside, the first thing I noticed is that there is no fowl smell that some facilities have. The floors and rooms were very clean. The nurses and staff were very professional at all times. Whenever I needed assistance they came right away-no long waiting to get to the rest room. There are daily and weekend activities: bingo, cooking, music etc. and a ice cream social on Saturday for the entire family. The food service department deserve ten stars! the food is not bland, but, tasty and a good variety of cultural flavors. The Physical Therapy room is well staffed with professionals that know their job well. The Occupational Therapy staff will help you with the simple things that are no longer as simple as they once were. This is an excellent, top notch facility and I highly recommend it!

  • ★★★★★ a year ago

    This Nursing home is the Worst! My Wife is housed on the south side of this Jail like nursing home, they serve cold turkey sandwiches with one bread for dinner, don't believe me I have pictures,she me everyday to bring her something hot to eat,and most of the nurses is rude,except Ella and they have my wife in a bed that's too small ,I've asked on many occasions for them to change,And they have not,I've have pictures as well if you don't believe me,and the South side nursing station is a Congregation center at nights,When come late nights they have a male nurse that wears a Kangol Cap like he's in the Club,always the head of the congregation laughing and telling jokes I've haven't come there once and saw him doing any work or helping anyone,and now because my wife insurance has dropped her ,they stopped rehabilitating her,so she lays there all day,this should be against the law,the medical industry is highly overrated, I only see greedy people, getting checks they don't deserve, and not providing the proper care and not doing their jobs,WoW,and those 4 star reviews are from the staff don't be fooled.

About Memorial Manor

General Information

Legal Business NameSouth Broward Hospital District
Ownership TypeGovernment - Hospital District
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 14, 1989 (28 years)
Capacity120
Residents104
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Memorial Manor

Memorial Manor
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

August 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

February 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Memorial Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 25min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
1hr 20min
1hr 10min
ReportedExpected
RN
5hr 50min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
9.5%
23.8%
-
-
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.7%
15.6%
16.9%
19.2%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
17.6%
19.0%
18.2%
20.5%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
6.8%
4.9%
6.9%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
2.8%
2.6%
4.4%
3.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
1.7%
5.5%
3.8%
6.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
5.4%
3.4%
5.2%
9.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.4%
3.1%
0.0%
1.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
3.4%
2.0%
5.3%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
98.5%
97.7%
97.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.3%
97.3%
97.3%
97.3%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.8%
65.4%
72.3%
79.2%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
0.4%
0.4%
0.8%
0.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.4%
0.0%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.4%
0.4%
0.3%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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