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Arcadia Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Pensacola Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Michael Parks
    ★★★★★ 3 weeks ago

    While no one or no place is perfect, we are very glad to have dad here and here's why: Overall, the staff has worked hard to help him from therapies to comfort and even the things no one likes to have to think about. One misunderstanding was handled extremely well by the administrator, and the business office went above and beyond to help up with so much Medicare paperwork, etc. So, I'm not going to say any place is perfect, but this team has definitely earned our respect and confidence for dad's continued care.

  • Charles Murphy
    ★★★★★ 2 months ago

    No one wants to wake up and go to a nursing home or rehab, but if you have too i recommend Arcadia. My family was in this very situation a month ago. We were distraught. We toured three facilities and Arcadia was the cleanest and the staff was the friendliest. The care and therapy was beyond our wildest dreams. Thank you for giving my mother back independence and hope.

  • Pamela Hooper
    ★★★★★ 3 months ago

    Three years away from my dads stay at Arcadia and I still am so hurt at the numerous things my dad was denied. He was denied in the presence of his wife and myself his daughter who was at the time 55 years old. All of these things lead to his rapid decline in his health. He was denied help eating . He was almost blind from a stroke he had the year before. They were trying to force an 85 year old man to walk on his own when he walked with a walker when he came in. They gave him his fluid pills at night and then did not want to come help him to the rest room. They made fun of him using the rest room. Third shift nurses did nothing but sit in the hall and read books. I lived in Tennessee and left my job to stay with him to make sure he was getting the care he needed. He got fluid on his lungs and we had to put up a fight to even get the house Dr to see him. They did not want his Dr to see him. He developed bed sores that were never treated. He developed pneumonia. They would not send him to get help for pneumonia either. I give the thanks and the glory to the Lord who made a way for my dad to be released from that awful place that does not care about people. They care about there pocketbook. Like my dad said you can not make a new man out of him. He was 85. He had other problems. They didn't care. They thought about what they looked like. They were a prison. A place of torment for old people. For sick people who cannot help themselves and they take advantage of it. My dad was home only 8 HOURS when he passed away. Thank you Heavenly Father for helping him to make it back to his earthly home before you took him to be with you!

  • Samantha Duncan
    ★★★★★ 2 months ago

    They love my mother and care for her just as I did at home. I have comfort and peace knowing she is cared for.

  • Constance Lloyd
    ★★★★★ 6 months ago

    Highly recommend these kind and compassionate people. My mother was admitted very ill and unable to sit up. She hadn't walked in a year. We took mom home just before Christmas WALKING! God is good and these people at Arcadia are his Angels!

About Arcadia Health & Rehabilitation Center

General Information

Legal Business NameNf Pensacola Manor LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 21, 1985 (34 years)
Capacity170
Residents143
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Arcadia Health & Rehabilitation Center

Arcadia Health & Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 8, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

July 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Arcadia Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.0%
97.2%
97.2%
97.2%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.1%
52.1%
55.8%
58.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.6%
29.5%
27.6%
25.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.9%
14.0%
11.7%
6.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.4%
7.8%
10.1%
7.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.7%
17.4%
12.6%
7.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
2.1%
4.2%
5.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.4%
4.9%
3.8%
2.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
2.1%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.9%
1.0%
5.2%
4.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.7%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.8%
99.1%
98.8%
96.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
96.1%
96.1%
96.1%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.9%
83.8%
81.4%
82.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
2.7%
2.5%
1.8%
1.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
3.5%
2.2%
2.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.2%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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