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Bayside Health And Rehabilitation Center

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  2. Florida
  3. Pensacola Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • angeliveson Heaven
    ★★★★★ a week ago

    This facility should get 0 stars if possible. The staff is completely disorganized and those in charge are always in meetings if they don't want to confront a situation no matter how serious or minor. My family member has come to this facility for the second time and not by choice; it seems to be the Best of the worse and therefore leaving no choice to patient or family. The CNA's are lazy and cater to certain individuals. They are extremely prejudice and are proud of their attitudes. They are constantly having a turn over of CNA's, since they do not want to work and take poor care of patients. They don't follow directions well such as simple things and the rooms are very dirty and not taken care of. My family member was dressed and never had a brief put on him, but they were aware he was having a bowel problem for several days; since, he was given three different laxatives. Of course this is due to no doctor seeing him, since day one. He is listed with a doctor who is a complete no show. We ask for her since she used to practice at Baptist Hospital and felt, since she was our family doctor previously she knew his history. In past three weeks he's been there she hasn't shown or asked to speak to me about his case, as I would expect. During this stay he has shown bad signs of declining,so I was approached that he was assessed and they came up with speech therapy,since his cognitive thinking was taking turn for worse. It was suggested by me that he might have physical issue they be concerned with, yet they shrugged it off. Turned out he had severe infection. From this point they couldn't even follow doctor's notes and prescription for IV antibiotics and fluids. Without care from resident doc his personal docs have to step in and the nurses here still can't get it right; what they can do is call me namea and say they can't put up with me. Well if your doing something right I'd be glad to tell you, butdo your job or if you don't I'll tell you also. Just wanting consistent and good care for loved one?????

  • ARRON P
    ★★★★★ 2 weeks ago

    Some of the staff stays on top of what they are doing, while I wouldn't recommend this facility; with key word being some. The CNA's are very lacking in caring; never mind doing their job. There are a few CNA's that do follow through, but it makes their job more difficult to assist patients if they must do the work of several or more people. The rehab center in this facility is top notch, however, can't and doesn't make up for failure of bad care to patients. They are an old out dated facility and need to update much of their very necessary equipment; such as their nurses call buttons, meant for emergencies. They are not only just a little round squeeze ball, which, the patients can't see, but without voice notification. With the laziness of the CNA' s one never knows how family member is being treated or when the call light will be answered; I have witnessed it taking up to 30 minutes to over and hour, with many CNA's available to assist, however, stating it is not their hallway. Many patients with this type of system go without cared at all or in timely fashion. One night I went into facility unexpected and found my husband lying in pee and no clothes on...one CNA to whole section, while others refused to help and not attending to any other patient; just stating they weren't assigned to him. My suggestion for this company is stop showing pics of the Olive Branch and opening newer facilities, until you get the old ones updated and clean. The patients rooms are and remain filthy. The furniture in the main TV room is so nasty they recently had to remove it without replacement. The chairs are all fabric covered leaving it unsanitary. The equipment is so outdated it makes safety a big issue for the patients. You pay your staff to take care of the patients, not to come up with countless excuses as to why they won't, don't and can't. The care they do receive is substandard and many of the residents, end up in needless pain and with needless suffering. At this time, you have a staff of CNA's that are very prejudice, and show it through their actions and remarks. I would consider this reverse discrimination and you could be looking at legal action. In ending, please stop having your own staff write your good reviews, I recognize the faces. Olive Branch is your newest facility just now being completed as I write this, which sends questions and red flags up...what is your company doing building new facilities without the State checking into the old ones and the safety issues?

  • Erica C
    ★★★★★ in the last week

    Bayside has an amazing therapy department and their nursing staff are caring and attentive.

  • Lynette Jett
    ★★★★★ 3 months ago

    This is a rehabilitation skilled nursing facility.

  • Dean Waite
    ★★★★★ 9 months ago

    A friend at a local hospital has witnessed multiple patients pee themselves with the staff refusing to provide the necessary care. Please don't leave the wellbeing of you family with these monsters

About Bayside Health And Rehabilitation Center

General Information

Legal Business NameFl Hud Bayside, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1981 (38 years)
Capacity120
Residents109
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bayside Health And Rehabilitation Center

Bayside Health And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 2, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

November 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bayside Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 30min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
85.0%
85.0%
85.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.9%
52.4%
56.2%
47.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.8%
44.6%
39.8%
43.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.2%
4.5%
5.4%
6.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.5%
17.3%
15.5%
17.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.0%
12.0%
15.9%
16.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
5.6%
6.6%
6.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.6%
6.9%
6.3%
5.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
2.5%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
2.3%
1.2%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.1%
1.1%
0.0%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.2%
1.1%
1.1%
1.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.9%
0.7%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.2%
95.2%
95.6%
95.7%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
89.0%
89.0%
89.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.5%
80.0%
77.2%
81.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
2.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
4.6%
3.6%
1.1%
1.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
1.0%
0.9%
0.4%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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