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Consulate Health Care Of Port Charlotte

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Kim Kujawski
    ★★★★★ 2 months ago

    Attention to residents needs is above and beyond. The staff work as a team to get the job done. Communication is superb.

  • Sean Kirby
    ★★★★★ 6 months ago

    If I could give this place less than one star I would. The place is extremely unprofessional, careless with patients and don't seem to care to change anything. My grandmother was treated like a dog. She was refused her important heart medication that she could've died without. It smells horribly like feces and the patients appear to be neglected by the careless nurses. The nurse grabbed my grandmas arm so hard it left bruises. We took her out the same day she was admitted. Please do not leave your loved one here you will regret it.

  • Joanne Terry
    ★★★★★ 6 months ago

    Worst experience of my life, I'd give -100 stars if I could. I left in tears after observing how they treated my grandmother today. No pain meds for her, even though they knew she was coming the day before. The room smelled like feces, it was filthy no water given to her over 4 hours time. Tried to call her tonight A guy Mason was rude, I asked for a supervisor several times was put on hold 8 minutes he told me call back tomorrow they've all gone home. I went to visit her the next morning and a new team was there, they were welcoming and went over details how to reach loved ones etc. Follow up 4 days later, overall things have improved. Possibly a bad team day when she arrived. I have observed the therapy she is getting, and is working for her. They have explained that they don't get the medications ordered until they are thoroughly checked in. I have raised my stars to 3

  • Kim M
    ★★★★★ 7 months ago

    Wish i could give a lower rating than 1 star. My mother in law was treated like a drug addict when she was there for a spine injury. She can't walk on her own and they wouldn't even give her a walker so she could get to the bathroom. It's filthy, smells horrible and some of the staff in there are unbelievably rude. They ignore the patients and when they did give them attention, they were very nasty to them. We took her out the same night she was admitted. We are contacting an attorney to see what can be done for the poor helpless residents that are stuck in there.

  • Edward Friend
    ★★★★★ 6 months ago

    My wife went in there to to get rehab on her spine. She has spinal stenosis severely in her lower spine. When she got there, they stuck her in the last room down the end of the hall and totally ignored her. She was there for 6 hours and they hadn't even looked at her records yet. She is on blood pressure meds, blood thinners, diabetes meds, seizure meds and other life saving meds, and the nurse turned around and said "No, you do NOT get any meds here. We are not a hospital here". They were the most rude and nasty people I ever met in my life. I say, stay away from this place if you want to see your home and family again. I swear.

About Consulate Health Care Of Port Charlotte

General Information

Legal Business NamePort Charlotte Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 12, 1998 (20 years)
Capacity120
Residents116
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Port Charlotte

Consulate Health Care Of Port Charlotte
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

April 17, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,095 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Port Charlotte require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
99.0%
99.0%
99.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
59.5%
65.0%
59.5%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
18.4%
17.2%
24.2%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.3%
9.7%
24.1%
22.5%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
19.8%
16.7%
18.0%
19.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
11.4%
8.1%
20.7%
20.9%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.1%
2.5%
1.1%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
2.1%
1.1%
7.3%
8.5%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
4.2%
3.1%
6.5%
5.7%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.2%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.2%
2.3%
6.2%
9.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.1%
2.2%
1.0%
2.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
2.6%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.3%
94.1%
91.5%
91.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
90.4%
90.4%
90.4%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.9%
64.1%
61.3%
65.1%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
31.6%
20.8%
21.0%
20.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.7%
5.4%
3.2%
3.9%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
1.1%
0.5%
0.6%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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