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Emerald Health Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Port St Lucie Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Jack Mabry
    ★★★★★ 3 weeks ago

    Amazing Facility with very caring and compassionate staff. Highly Recommend.

  • Diulvys Marrero
    ★★★★★ a week ago

    My one star is for costumers services in the Main Entrance her name is CAROL , she have the actitud like the inmigracion officer !!!!!!!!!

  • A Google User
    ★★★★★ 9 months ago

    I have personally been a patient at Emerald twice which was my choice. I made certain my husband go there when he needed care and I recently sent a good friend there. During the hurricane, they allowed me to stay there rather than be home alone. The rehabilitation staff are AMAZING and both my rehabs and my husbands were top notch. The staff are there to get you on your feet ASAP and get you home. Let's be honest here, it is not a 5 star resort. I did not expect it to be; however, it was immaculate and I found the staff to be professional and caring. I am not a "needy" kind of person so I was not constantly ringing the bell or asking for "stuff". Believe me, there were some pretty needy/high maintenance patients there. Even the very best of facilities may have an issue occasionally, because no one is perfect. The food is not gourmet by any means, but adequate. I wish that some people who had been to other facilities would write their experiences here. I am retired but was in the health care profession. I would recommend Emerald for family and friends.I want to thank everyone at Emerald for their kindness. There are so many.....starting with Kenzie who picked me up at the hospital. Terry and Heather who greeted me. My therapists Nadeshna, James, Marlon and Gina. Also, Gloria my CNA and Mary who kept my incision clean and dry!! If I forgot anyone, my apologies to you. I still stop by occasionally to visit these wonderful people!!

  • Karen Jones
    ★★★★★ a year ago

    The facility is clean and well maintained. The therapy is AWESOME! The majority of the CNA's are WONDERFUL - there just aren't enough of them! They are seriously overloaded with too many patients per Aide. It wouldn't be so bad if the nurses would lend a little teamwork and help those girls out.!!! Other than that and being homesick, my father was content with the stay. He said that even the food was pretty good - most days.

  • Theresa Longo
    ★★★★★ a year ago

    Mom died last February and we had a zero balance. 6 months later we received a bill for over $1500. The food was terrible. 2xs I walked into her room and she was going into diabetic shock.

About Emerald Health Care Center

General Information

Legal Business NamePort St. Lucie Mgt LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1987 (31 years)
Capacity120
Residents112
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Emerald Health Care Center

Emerald Health Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Emerald Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
98.8%
98.8%
98.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.2%
62.5%
62.5%
60.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
25.8%
24.1%
37.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.0%
13.2%
9.0%
15.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.5%
13.3%
15.4%
16.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.1%
6.5%
3.7%
10.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
10.8%
12.5%
7.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.2%
1.5%
1.7%
1.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
5.1%
2.4%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
10.4%
4.2%
1.6%
5.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.4%
6.8%
1.6%
1.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.8%
4.0%
3.1%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.9%
1.2%
1.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
99.7%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
96.2%
96.2%
96.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.9%
78.4%
73.8%
72.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
19.6%
13.2%
16.8%
20.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
0.8%
0.7%
0.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.5%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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