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Emerald Health Care Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Port St Lucie Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Richard Kaufman
    ★★★★★ in the last week

    Approximately a year ago I needed a facility to place my father in law to rehab a fractured hip My wife & I visited 10 different rehab facilities & Emerald was the most impressive. He was at Emerald for a month before coming home His care was acceptable, his rehab went well considering his negativity and lack of desire to participate. The only disappointment was the food, wasn't the best but we realize it's not a restaurant. Post rehab, it's been 11 months & he's walking and continues his rehab exercises. I didn't mention he's 99 years old. A month ago I had a fall and needed major knee surgery & a post hospital rehab facility. Without question, i immediately said Emerald Health Care. I was in for 6 days, the food was much improved with a friendly kitchen staff. Physical Therapy had me up and exercising daily and sent me home with excellent post rehab exercises to continue. The therapists were all excellent and sincerely interested in my health and physical improvement. Outside of the normal hospital type environment (5am blood draws or blood pressure check or 5:30 am my Dr. making his rounds) the nursing staff & CNA's were compassionate and helpful and timely. My room was comfortable & I had a private bathroom. I never want to be back in a rehab facility but if the need ever occurs Emerald Health Care would be my choice without question

  • Vicki Fyles
    ★★★★★ 2 weeks ago

    My (now deceased) father was there twice over the last month and a half and both times the care he received was subpar. His last stay, when we had him transferred from the hospital, was nothing less than horrific. The "nurses" at the front desk of his unit were dismissive and didnt appear to even want to be there. After his admittance, he was to receive daily physical therapy which he didnt receive even one day of in the week he was there! He told us that there were numerous times he called for help and no one responded; he developed diarrhea while there, and they weren't even tracking his food intake (which was next to nil) and giving him meds on an empty stomach. His socks had not even been taken off to check the sores on his heels! The ratio of patient/CNA is too high and for what it costs one would expect much more care. I would not recommend this place for any aging patient or anyone that needs assistance to move. Period.

  • Felicia Ortiz
    ★★★★★ 2 weeks ago

    The CNA's are overworked! Some of them are so nice to patients! Some of them are NOT NICE!!! The food that the residents are supposed to eat is subpar.....The communication between CNA's and Nurses is NOT very good! I went into the refrigerator yesterday and found food that was supposed to be given to my mother on 5/29 but never was given to her. I buy her food so that she doesn't have to always eat the not so good food in the dining room because again it is not that appealing! Then I went into the room to put more of my moms food in there and was reprimanded by Candance for going in there! Meanwhile other nurses tell me it's ok so I can heat up my Mom's food and put her things into the refrigerator. YOU SHOULD HAVE A ROOM THAT PATIENTS FAMILIES CAN PUT THINGS FOR THEM AND GET THINGS FOR THEM LIKE A DRINK OR SOMETHING SPECIAL FOR THEM WITHOUT BEING REPRIMANDED BY STAFF! I was also with my Mom for 4 hours and no one changed her or even checked on her.....then she told me that she was soaking wet. She doesn't talk much but that sure did come out. And she was soaked through to the cushion on her wheelchair. I also have notes for the CNA's to put a bra on her each day and other things that they are not following. Also, I changed my moms shoes and she was in such pain on her foot and she told me that the CNA's don't listen to her they hurt her and shove her shoe on when she has a problem with her toe!!!!!!! IF YOU VISIT FREQUENTLY AND CAN KEEP AN EYE ON YOUR LOVED ONE. IF YOU DO NOT VISIT DO NOT PUT THEM IN THIS FACILITY!

  • Jack Mabry
    ★★★★★ 3 months ago

    Amazing Facility with very caring and compassionate staff. Highly Recommend.

  • Diulvys Marrero
    ★★★★★ 3 months ago

    My one star is for costumers services in the Main Entrance her name is CAROL , she have the actitud like the inmigracion officer !!!!!!!!!

About Emerald Health Care Center

General Information

Legal Business NamePort St. Lucie Mgt LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1987 (32 years)
Capacity120
Residents112
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Emerald Health Care Center

Emerald Health Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Emerald Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
98.8%
98.8%
98.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.2%
62.5%
62.5%
60.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
25.8%
24.1%
37.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.0%
13.2%
9.0%
15.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.5%
13.3%
15.4%
16.2%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.1%
6.5%
3.7%
10.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
10.8%
12.5%
7.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
7.2%
1.5%
1.7%
1.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
5.1%
2.4%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
10.4%
4.2%
1.6%
5.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.4%
6.8%
1.6%
1.5%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.8%
4.0%
3.1%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.9%
1.2%
1.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
99.7%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
96.2%
96.2%
96.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.9%
78.4%
73.8%
72.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
19.6%
13.2%
16.8%
20.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
0.8%
0.7%
0.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.5%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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