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Tiffany Hall Nursing And Rehab Center

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  2. Florida
  3. Port St Lucie Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Dennis Stoker
    ★★★★★ a week ago

    My brother had exceptionally poor treatment at this facility He was diagnosed with PTSD but received minimal counseling support including two weeks of missed appointments by the psychologist. He was diagnosed with bronchitis by a doctor there, but didn't receive antibiotic treatment for three days, and only after me (his power of attorney) contacted them and complained. They "scheduled" multiple care review meetings with me and missed every one, promised care plans which were never delivered, and then unexpectedly discharged him with no prior notice given to me or to the Medicaid support rep. He was highly medicated, barely ambulatory, and to date I have not received any call backs (after multiple messages) regarding what has been done for his in home occupational and physical therapy or counseling. I would advise anyone considering this facility to rethink the decision. If recommended by a doctor, inquire if the doctor has a financial stake in this facility. Please check out other rating sites for care facilities in St Lucie county

  • fernando tavera
    ★★★★★ 4 months ago

    My father was there for a month or so an the attention he received was minimal A few care takers that care about the patients But for the most part the sense that I got was that to them it's a job they come to do. The elderly people they take care of it's just a job. Constantly we were there to see the care an it wasent there. We would come to see him hanging of the bed. Sheets on the ground a few times his urinal bag over flooded because no one checked. Management is ok when u complain but after that it all goes back to the same thing. Very little personal care on the staff it's just a job to them. An the worst thing that happened was they let him fall of the bed twice. The first time my wife came in an found him on the floor he had been there a long time. The second time they called me late at night told me your father fell an he was ok. What they dint tell me was that his catheter had ripped out an cut him open thru his penus An instead of calling 911 to take him to the hospital the ignorant woman who was over his care proceeded to insert it againg into his private. long story short he was severely hurt private. He had an infection that they New nothing of. They told me a doctor checked him out thru a camera or video an that he was fine. An assumed that he had no broken bones because the caretaker checked. This is how unprofessional they are I called they gave me nothing but excuses I asked for a report. No report yet they did call me saying they were concern blah blah But after u let a elder fall 2 times of a bed an did what they with the catheter there's nothing they can escuse themselves with. I will be looking in taking legal action If you are looking for good care for your love ones please do not I repeat do not take them there.

  • Jeffrey Worman
    ★★★★★ 9 months ago

    Wonderful facility with attentive staff, perfectly kept grounds and facilities, and top notch rehab. I would highly recommend this home for

  • Cheryl Bischoff
    ★★★★★ a year ago

    The staff is so wonderful with my father-in-law. So attentive to his needs and very caring. The outside grounds are great for gathering family. I just wish we lived closer !

  • Stacy Saavedra
    ★★★★★ a year ago

    This place is unbelievable. My Grandmother had to use the bathroom, So they had her waiting in the lobby for an half in hour because they were on lunch... My grandmother was crying for help. Luckily my mom got there to help her. I definitely would not recommend this place to anyone!!!

About Tiffany Hall Nursing And Rehab Center

General Information

Legal Business NameSovereign Healthcare Of Port St. Lucie, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 6, 1993 (25 years)
Capacity120
Residents114
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Tiffany Hall Nursing And Rehab Center

Tiffany Hall Nursing And Rehab Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 8, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Tiffany Hall Nursing And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 45min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
5hr
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
83.7%
83.7%
83.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.2%
75.0%
77.1%
77.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.1%
18.5%
15.4%
17.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.5%
16.9%
24.2%
13.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
16.2%
19.2%
20.3%
20.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.7%
10.1%
15.4%
13.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.2%
1.2%
1.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.7%
8.0%
9.1%
11.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
8.6%
4.6%
1.3%
4.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.4%
4.2%
7.5%
8.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.2%
1.2%
6.0%
1.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.0%
5.8%
4.7%
6.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.9%
1.9%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.9%
86.6%
94.0%
89.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
79.0%
79.0%
79.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.1%
58.8%
59.1%
68.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
20.0%
11.4%
7.1%
12.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
3.6%
2.5%
3.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
1.1%
0.2%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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