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Rockledge Health And Rehabilitation Center

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  2. Florida
  3. Rockledge Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Krystal Emanuel
    ★★★★★ a month ago

    This place is absolutely horrible! If I could give it ZERO stars I would!!!!! My grandmother was released from this place today and I cannot say this enough.... she was treated like an INMATE!!!!! SHE HAD SURGERY LAST WEDNESDAY AND THIS SO CALLED NURSING FACILITY DIDNT CHANGE THE BANDAGE ONE TIME WHILE IN THEIR CARE!!! We even had a meeting with the director of nursing there and "got everything situated" and they still didn't change her bandage until today when we made them change it before she was going to be transferred back to the hospital for another surgery! The tech even said it wasn't in my grandmothers chart that she was even a diabetic so they hadn't been checking her sugar levels, yet she takes diabetic medications!!!!! And receives insulin!!!!! They hadn't even been giving her her daytime insulin and the tech said it was because the "dr discontinued it" (we knew this definitely wasn't true). She wasn't barely given any of her medications including the pain medicine she was supposed to be taking for just have HIP SURGERY!!! They were feeding her all this cake and potato salad because they "didn't know she was diabetic" Her sugar level was 458 when we got there and made them check it. You bet we are definitely not letting this slide!!! This is the worst place to ever send a loved one and we will never let her go back!!!

  • Debbie Roche
    ★★★★★ 3 months ago

    I agree with so many of these reviews - DO NOT PUT YOUR LOVED ONES IN THIS PLACE. It's horrible and how they have 5 star rating is beyond me. Not only did I have to fight with the Director of Nursing, Discharge, my mom's doctor did as well. I could never get the Director of the facility to return any of my 5 calls. Understaffed, ignored patients, nurses with horrible attitudes. While my mom was there for approx. 20 days, I met one (1) CNA who was pleasant, Sherry, and there were 2 black young men who were very social, but everyone else should be fired. If I had control, the place would be shut down. After 20 days I get a call that my mom is being discharged in two days, they wanted to send her home to be alone, I contacted her doctor and with his assistance and the assistance of Harmony, we found a nice assisted living home care facility for her. The food was horrible RHRC, she definitely did not receive the care she deserved. I will make sure that everyone I know hears about this place. AND PLEASE DO NOT CONTACT ME AND ASK ME TO CALL ANYONE. I had to give a star even though it should be a negative star.

  • Lynn Blair
    ★★★★★ 4 months ago

    Denise Richter, Director of Social Services is THE most helpful. She Directed me to the right person to handle any complicated programs. Medicare/Medicaid/Facility Dental Program and more. Having someone in a Facility for any reason is very overwhelming and it helps to someone is confident and helpful. Denise is MY angel. The RN staff 'are re helpful and the CNA's are always on the move helping patients. They take care of what needs to be done quickly. The PM staff needs a little oversight, however.

  • STERLING LOGAN
    ★★★★★ 6 months ago

    Please please don't ever send anyone you love there. The place is deplorable. When my husband first came, it was all smiles. The minute forms were signed, it changed. I had such high hopes. It wasn't until I was reminded that my uncle died there. Never not once did I meet the imaginary doctor who's name was supposed to be Dr. Page. Never. Two and a half weeks in I made up my mind to discharge him. They convinced me that he needed physical therapy. Which I can say are the absolute best. The best. Other than that I decided to stay all night. I thought daytime was bad, nightime is worst. I shocked one nurse because she didn't expect me. Not to say she mean or bad, because she was a sweetheart. She just wasn't use too visitors staying all night. My husband is home sicker than when he first came. Discharged today. No help getting him in the wheelchair. The so called unprofessional guest hostess, welcoming person asked me if I needed help after he was already dressed and in the wheelchair. Nobody helped putting him in the car. Disgusted. The only good thing was his wonderful CNA Ms. Marilyn. She is the greatest. So warm. So giving. Every good word describes her. She was our angel.

  • Glenna Morris
    ★★★★★ a year ago

    My husband went there in hopes of rehab after a huge knee surgery. This is our first time with this type of facility. On the third day after receiving a total of 1 and 1/2 hours of therapy I signed him out on my own. His rehab was canceled on day 2 because his nurse Stacy couldn't manage to get his pain meds in time for therapy. When I asked her about it her response was " it's been a different kind of day". We never once saw the illusive Dr Page. When I did an AMA then they were all about us needing to see him. Sea Pines is the only place to go for rehab. I wouldn't let this place care for my dog.

About Rockledge Health And Rehabilitation Center

General Information

Legal Business NameRockledge Nh, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1982 (37 years)
Capacity107
Residents101
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rockledge Health And Rehabilitation Center

Rockledge Health And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 2, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,550 fine

July 17, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 14 days
---Fine$5,005 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rockledge Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
4hr 5min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.0%
79.7%
79.7%
79.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
92.9%
94.3%
90.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
44.7%
56.2%
48.6%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
41.7%
37.9%
36.5%
37.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.3%
10.7%
7.2%
25.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
22.6%
25.8%
25.8%
20.9%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
10.0%
10.6%
3.2%
13.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
6.0%
7.1%
4.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
0.0%
2.2%
4.3%
2.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.5%
0.0%
4.4%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.5%
2.9%
2.9%
2.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.5%
1.4%
1.4%
1.4%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
73.8%
66.7%
70.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.5%
77.5%
77.5%
77.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.5%
84.3%
83.3%
87.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.5%
0.0%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
1.7%
2.3%
1.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.5%
0.2%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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