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Beneva Lakes Healthcare And Rehabilitation Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Theo Samson
    ★★★★★ 3 months ago

    I had good and bad experience at beneva lakes so I will say that staff SOME are very nice they took care of my family member and helped and were friendly with the family member.Than I had a Employees steal right from my family member where the police had to get involve a few times. I had problems with CNA/employee going in the bathroom and actually putting the family member Body soap in another bottle and sharing it with other patients when I caught them doing it and reported it. They also share other things that was bought out there. I was told by a office worker that if I don't want Cna/employees or whoever to take my family member things and share it with other patients don't bring anything out there. I had problems with some employees abusing my family member and actually hurting them because the family member didn't do what they told the family member to do. Employees yelling at my family member about the room having too much stuff on top of the armorer when it wasn't theirs I had them scream at my family member about stuff. Giving the family member food that they know that the family member can't consume and not suppose to get. Cna/employees putting linen in the family member room then having office employees yelling at the family member when the family didn't put the linen there the Cna/employees do they put it there because they say they don't want to go back to the closet to get it. Not cleaning the room because they just didn't want to do it and It's hard to get them to come back when my family member ask them for water or anything they just disappear and never come back . Just SOME employees don't do a good job and don't want to do their jobs. I shouldn't have to ask them to clean a room. The family member food comes so cool they won't re-heat anything up. CNA/employees actually clean the patients with cold water and laugh when you ask them for hot water. SOME employees are very disrespectful to patients and visitors. My family member is so afraid to say anything out of fear that it will get worse.

  • Healthcare Consulting
    ★★★★★ a year ago

    Best nurses and CNA's. Most compassionate and Director of Nursing I have ever met and my mother was in several facilities in Bradenton and Sarasota.

  • Michael Iacovone
    ★★★★★ a year ago

    This Place is really bad the Administration needs to have the proper authorities investigate The Administration is Rude their attitude is poor. They lie how do I know I caught them lying to me. Patients are not treated with dignity or respect they do not give the patient there medication when the patient fall a sleep and this is wrong and I believe this is against the law. The food is disgusting really bad . C.N.A. are under staffed so you are lucky if they answer your call light in an hour by then you could have died. Social Worker dose not explain what is going on if something is wrong like Medicare or medicaid or Social Security until it is to late to do anything. Social worker dose not expedite and help patients this WRONG.

  • Ebony Washington
    ★★★★★ a year ago

    My mother was admitted to this facility and declined mentally in less than a month. She was called a junkie by a RN at the facility when she asked for her pain meds, She fell out of the wheelchair within 2 days of admission and was sent to the hospital with an infection that almost killed her.... This is not the place to send your loved one... The staff are rude, and seem to have no knowledge on what the definition of compassion is.. I only gave this place 1 star because there was not an option to leave no stars

  • Nancy Lambert
    ★★★★★ 3 years ago

    If it wasn't for the nurses, CNA's, and the other patient's...I wouldn't have given so many stars. The atmosphere is very positive and the care teams are very loving. My Mother had a stroke in November 2013. It has been the most difficult time of my life, not just the stroke but because of the handful of people that took her last bit of savings, not caring whether she needed it. My sons, and best friend helped me take care of her at home for a year...and then the Alzheimer's and dementia became much worse. She received five months of care at Beneva Lakes and I couldn't ask for a better group of loving caretakers. I am sure their pay does not match the excellent attention and extra special things they do to keep a loved one happy, but that's just how life is. Oh, I forgot to mention THE ABSOLUTELY beautiful courtyard...filled with every color flower in the rainbow...which makes the visit even extra special. I found out that a patient living there, has donated ALL the plants, flowers, and money to maintain his special little piece of outdoor paradise for the other patient's to enjoy. That's what makes the love so strong that is felt when you enter the building. Thank you for my Mother's stay.

About Beneva Lakes Healthcare And Rehabilitation Center

General Information

Legal Business Name741 South Beneva Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 10, 1982 (36 years)
Capacity120
Residents107
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Beneva Lakes Healthcare And Rehabilitation Center

Beneva Lakes Healthcare And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 7, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 8, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
JFewImmediate JeopardyHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
JFewImmediate JeopardyHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 21, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 44 days
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

August 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

June 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

July 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide resident groups or resident family groups with private space to meet.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Beneva Lakes Healthcare And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 10min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
5hr 5min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.5%
99.1%
99.1%
99.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.1%
99.0%
99.0%
99.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.0%
28.6%
34.0%
25.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.0%
28.3%
28.1%
24.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.3%
10.9%
11.9%
13.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
4.9%
6.0%
5.1%
10.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.5%
14.8%
11.0%
16.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
7.8%
2.1%
4.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
13.4%
8.2%
12.7%
7.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
19.8%
15.9%
10.7%
13.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
2.1%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
5.9%
1.9%
8.3%
2.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.9%
3.9%
2.1%
2.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.2%
94.1%
95.7%
89.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
86.6%
86.6%
86.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
61.7%
68.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
35.7%
32.0%
41.7%
38.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.3%
3.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
3.1%
2.7%
3.8%
2.7%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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