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Hawthorne Health And Rehab Of Sarasota

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • shapeshifter
    ★★★★★ 8 months ago

    Since the start of spring this facilities true colors have been shining. The nursing team (CNAs and Nurses) are warm, kind and sincere with actions and reactions to all issues. They are not just professional in their patient + family interaction they are true listeners with abilities to seek solutions. All of their floors have admission teams who were/are excellent..rehab times 2, a floor for people who need to stay and a floor for Alzheimer'. Each has competent team like nursing. Everyone appears happy. Their food is alright the people stated it was good. They keep the building very clean. The building is beautiful even the rooms. The therapy is also loved by all. They do a great job in getting people back up and running. We had patient care meetings and the upper management appears to know what they are dpimg and do it well. Recomend and love the place, Lloyd and Nadene Johnson

  • Cynthia Carter
    ★★★★★ a year ago

    Discharged my 88 year old father w prescriptions and directions to call his pcp to make an appt. They apparently missed that his memory deteriorated while he was in there. Didn't send a nurse to fill his pill box. He ended up having a car accident while trying to get his prescriptions filled so didn't fill them and didn't realize he didn't. I arrived 3 days after his discharge and spent over an hour at this place going over his medication list to sort out what he should be taking. (I am a board certified physician. No way should it have taken that long). I was told that "someone should have been here when he was discharged." I live 3,000 miles away, but could have arrived on Tuesday as easily as I did on Friday HAD I BEEN TOLD THAT HE WAS EXPECTED TO DO SO MUCH ON HIS OWN. Not to mention, I called every day (except for the day or two that they had no phone service!) so ALL had my phone number. My dad ended up back in the hospital exactly a week after discharging from this place. It's a lovely facility, but poorly run. Perhaps best suited for those who have family who can visit DAILY to monitor treatment/care. My dad complained that food was of very poor quality. I have never written a review before. I feel sufficiently concerned about my father's treatment that a strongly negative review is warranted.

  • Bill Russ Hampton
    ★★★★★ a year ago

    Horrible rehab care! For a rehabilitation facility to work well, all the departments must work as a team. Well, they do not. Administrative nightmare with most of my mother's required paperwork had to be resubmitted multiple times. The paperwork issues lead to impacts in care - very chaotic environment. I had to call the social worker or nurses station every time I wanted to get an update on her Care. No care plan was ever provided to me (mailed to an incorrect address) and no last day instructions provided until I inquired. Horrible place - if your loved one goes there, show up daily to keep a disaster from happening.

  • Jane R
    ★★★★★ 2 years ago

    Agree with previous post about not having your family member stay here if you care about them and everything else said. While the location may be new and look nice, what lies beneath is a different story. Usually you can say there's a bad apple or two but in this place there's Many. I have many stories but to keep it short and sweet most of the staff is incompetent and uncaring. There's been even times when they have gotten rude when asked to do something that they should of been doing in the first place. Even some of the staff themselves have suggested that we take our family member out of here. They have usually one aide at night doing the changing (which should be a two person job) and most of the time they are sitting in the lounge area watching Family Feud all night. So expect that your family wont be changed unless your there telling them to do so , which seems to be the case with everything else. If your family member needs any kind of special medical attention, expect it to be disregard. I have heard stories about residents falling down and getting hurt. I spoke to a resident who has decided to leave because when they call for help it takes forever for someone to show up. I have had to escalate my concerns since many of the staff and upper level staff are aware of these issues but nobody does anything about it.

  • Cheryl Ferreira
    ★★★★★ 2 years ago

    Generally a positive experience for my spouse. The accommodations are clean and modern, the therapy machines are in excellent shape and the therapists are well trained and genuinely involved with their patients. Nurses are very easy to work with and are professional without being stand-offish. I do think the CNAs leave quite a bit to be desired. It's not that they are incompetent; it's that they have poor attitudes. A number are generally grumpy and don't seem to see themselves as health care providers. They can be rough and gruff. Also, a number are pretty unresponsive to call lights, requests for assistance and the like. One other complaint is the lack of standardized procedures; it seems that "rules" change every other day. Are showers scheduled automatically or must they be requested? Guest may/may not order meals with the residents? What services are CNAs supposed to render at various time of the day? When does a doctor visit? Still, most of the negatives are far outweighed by the positives. I'd recommend Hawthorne with only the caveat that one should persist in getting adequate answers and actions.

About Hawthorne Health And Rehab Of Sarasota

General Information

Legal Business NameFlorida Living Options Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 4, 2013 (5 years)
Capacity120
Residents75
Percent Occupied63%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hawthorne Health And Rehab Of Sarasota

Hawthorne Health And Rehab Of Sarasota was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 12, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 19, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
FManyPotential for HarmComplaint1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.

February 16, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$245,746 fine
JFewImmediate JeopardyHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

August 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

October 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

August 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hawthorne Health And Rehab Of Sarasota require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 35min
ReportedExpected
CNA
1hr 50min
40min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
6hr 10min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.9%
92.1%
92.1%
92.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
98.1%
100.0%
97.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.2%
51.9%
58.3%
54.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.5%
22.9%
12.5%
-
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.8%
24.2%
9.2%
17.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
19.6%
22.2%
21.2%
20.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
2.5%
6.2%
8.3%
-
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
6.0%
5.6%
3.8%
6.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.2%
2.0%
4.3%
2.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.9%
3.8%
2.1%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
1.9%
3.8%
4.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.4%
1.2%
3.9%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.2%
98.5%
98.2%
99.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.5%
91.3%
91.3%
91.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.3%
67.6%
65.9%
66.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
9.3%
1.7%
2.3%
4.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.8%
1.9%
0.9%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
0.5%
0.0%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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