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Steward Sebastian River Medical Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Sebastian Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Janice Stickles
    ★★★★★ 2 months ago

    As a retired nurse, I was very pleased with the nursing care I received from 10/22-24/18. Beginning with Karen in the emergency room, to the floor nurses Carole , Tracy and Tamara, all were professional and compassionate. The facility was very clean and kept tidy. The Food Service people were attentive and it was not their fault that my appetite was so poor. Thank you to all who made my pain and illness easier to bear.

  • tim timinsky
    ★★★★★ 4 weeks ago

    Unfortunately my experience with my hometown hospital was a nightmare. The care that I received in the E.R. was not professional or timely. But the fun started when my insurance didn't cover E.R. visits. I have never in my life seen more predatory collection practices to recover 5,500 dollars for a 45 minute flu visit. Stay away.

  • looselaura
    ★★★★★ a week ago

    IF I could give them a negative star I would give them many From check in to check out it was a hell hole..Never seen such incompetence in a hospital in my life. nurses reeking of perfume which triggers migraines and allergies in both myself and the patient..Everybody just fooling around and chit chatting while patients wait and wait and wait for what they need...absolutely NO security...anybody can come and go as they please with no identity check..... waiting an hour and a half for "scheduled" pain meds.....nasty food......waiting 5 hours to be put in a room with no food for 8 hours after the doctor ordered it..... I begged the ambulance to take us to Indian River but they refused because of "legalities".....and the patient was to critical for me to drive him to Vero myself..I would have if possible...I could go on for pages and pages of incredibly bad care.......a few nurses were trying there best, but were limited in what they could do.....they didn't even have needed meds in the hospital......money hungry...100% patient care 0% ......don't ever go there if you can avoid it.. Met a man in the waiting room who had cut off his finger....he asked for ice and was told they didn't have any..... heard it with my own ears.......and he waited and waited and waited.... while nurses in the ER were just fooling around............I asked for a blanket 3 times 3 different nurses as I sat there shivering uncontrollably and finally I asked a doctor and he got one...incredible

  • Michael Carr
    ★★★★★ 2 weeks ago

    On Aug.8, 2018 during prep for outpatient shoulder rotor kuff surgery, the anesthesiologist punctured my chest cavity and collapsed my right lung. I immediately couldn't breath and I either passed out or was knocked out. I woke up in ICU with a large chest tube surgically coming out of the right side of my chest, a urinary catheter, oxygen in my nose and numerous electrodes on my chest. I was in ICU six days and a regular room for one day, all for what was suppose to be an outpatient procedure. The anesthesiologist didn't follow protocol for nerve block procedure (ie. ultrasound-guided needle insertion). He walked in, told me what he was going to do, felt a spot next to my collar bone and said we'll go in here. The next thing I knew I couldn't breath. No one explained why I woke up in ICU or what had happened. Rotten communication and no contact from the facility since their major screw-up! With the lack of caring and a week of my life spent in the hospital, along with the $10,000 Medicare bill for a staff screw-up, I would definitely NOT recommend this facility! Also, at checkout, I had to draw attention to the fact I still had an IV catheter in my right forearm and asked if they were going to remove it, which was done. I later sent a letter requesting my medical records and received a letter from their records handler (STAT informatic solutions) stating "patient not found"! After an in-person visit to the hospital (incomplete records obtained) and two letters, I finally got my complete records. I gave my contact info (that they already had since I was a patient) and was contacted by a "patient ADVOCATE". They are NOT an advocate. I was contacted and told to call back if I hadn't heard from him by Dec 7th. An "advocate" would follow through and contact the patient after that date if not hearing from them! I tried calling a couple times and no one answered. I was advised not to call because I was the patient that was injured not by a reaction to the anesthesia because I hadn't received any, but by the improper administration proceedure especially in light of my having COPD! I think I must be considered stupid and will forget about my being physically injured...NOT!!! Enough said on here for now unless I sign a NDA and delete this review. P.S....The preliminary bill I noted before of $10,000. was the 1st billing I had received. Since then the bills have totaled over $52,000.

  • Andrew Savarese
    ★★★★★ 2 months ago

    The nursing staff was just horrible, no compassion what so ever, they were gossiping ,very very slow to come with the medicine that my wife was waiting for to feel better. Wile a nurse was in the room attending to my wife another nurse came in took her to the side to talk more gossip right in front of us. Also the paramedic that came into the room had the personality of a bucket of hair. Although the doctor was very, very good.

About Steward Sebastian River Medical Center

General Information

Legal Business NameSteward Sebastian River Medical Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareSeptember 9, 2013 (5 years)
Capacity33
Residents21
Percent Occupied64%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Steward Sebastian River Medical Center

Steward Sebastian River Medical Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

February 4, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Steward Sebastian River Medical Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 25min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
3hr
1hr 30min
ReportedExpected
RN
6hr 35min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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-
-
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93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
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53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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-
-
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13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
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3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
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2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
96.1%
96.8%
98.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
93.0%
93.0%
93.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.3%
65.4%
62.2%
59.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
16.8%
20.9%
22.2%
17.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.2%
0.6%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
1.3%
1.2%
1.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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