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Steward Sebastian River Medical Center

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  3. Sebastian Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Miles Lee
    ★★★★★ 2 months ago

    My mom is staying there right now and I have never been so mad before at a hospital. My mom went to emergency for severe pain in her stomach and was admitted into a private room on the 3rd floor, then was moved into the Cardiac section because they thought it was something with her heart. She was roomed with a older woman, she was nice and there for her own reasons. But they would come in to do a breath test on her every 6 hours. She would be woken up at 2am at night every time they had to. And two nights ago she finally fell asleep thanks to a sleeping pill she asked for, but then she was woken up 2 hours later to give blood! Now last night I went up there to see her and they told me the wrong room, thank god someone texted me her right room! And now my sister was sending her a gift from Michigan and they told my sister that she was DISCHARGED! They mixed her up with the lady before her in that same room she was moved to! This is RIDICULOUS! Never coming here again, regardless of how close it is.

  • Ashley kilmer
    ★★★★★ 5 months ago

    We are visiting Sebastian from WV and we needed to utilize the ER last night. We were very pleasantly surprised by the speed at which we were seen. Two of the nurses: Julia and the other one I didn't catch his name were excellent. Julia was not only kind to the patient, but to me as well offering me a blanket and answering all questions. Dr. Dudley was great as well. A CT scan was ordered and completed in a matter of minutes. From check in to discharge we were only there 2 and a half hours. It was definitely a good experience, especially being away from home.

  • Jean Chudanov
    ★★★★★ a week ago

    My mother had knee replacement and was on the orthopedic floor, there were only 2 nurses there that I trusted. From complaining, to ignoring and down right laziness, I would never stay there myself. I had to ask for ice for her machine on her leg, to monitoring her medicine, because it was wrong, to asking for something to take care of the nausea from the opioids. The response was, "well all she has to do is ask for it." How do you ask for something you are not aware exists. Plus, the opioids put her in such a disoriented state, she couldn't even communicate. I am thoroughly disgusted. We moved her to rehab over the weekend and that has turned out to be a huge mistake as well. They are giving her laxatives, "because it takes a doctor's order to remove them," and my mother has had diarrhea all weekend. I asked them to call the doctor but they don't like to bother him on the weekend! If I could give this place no stars, I would.

  • Leanne Marie
    ★★★★★ in the last week

    I was sent to the ER with my medication list by my PCP which is usually a great help to staff. I'm not sure what went wrong if the triage nurse entered one of my medications wrong or if it was someone else but one of my medications normal dose is 50mg prescribed but they put in 200mg. This wouldn't have mattered if I left the ER that day and back home but I was admitted inpatient. So that error followed me to the third floor. So when the nurses went over my medications I said yes as a dose was never said when giving me my medications. 150mg extra would have caught my attention especially with this drug since it's been engraved in me how dangerous it can be. On the Saturday the nurse came in to wake me up to try and put a new IV in and observed a rash I didn't have before. Awhile later a nurse from another dept came up to try and get an IV and commented on the rash. I however was not concerned because at the time I was thinking I was on my normal dosage of this drug. That night the rash got bigger and at 1am when another nurse came in from another dept to try and put an IV in now this is 8+ hours and six attempts later now I said please not near the rash it's getting bigger and my day nurse was concerned so I want to watch it. She put it right at the rash and all the dressing, tape, etc covered the rash. I understand they wanted an IV and I was obviously a hard stick but shouldn't the rash been a concern also? So I said something to my night nurse but he didn't seem concerned at all. Needless to say I was quite annoyed and more now since I'm sure the rash is 90% due to the over prescribed medication since that is a known and dangerous side effect. It concerns me if I stayed in longer and continued on this medicine or wasn't alert like older patients what could have happened. How long would it have taken for them to realize they were over prescribing me. The triage nurse should have double checked what he typed in if in fact it was him as he had the medication list first. I only noticed this error by several of my discharge papers stating 200mg. If only the nurse new my usual dose and I new I was over prescribed we could have put two and two together when she saw my rash. I think a new protocol should be set on the floor. As some nurses would just hand you meds and walk right out. Others would hand you meds and tell you the names. When giving meds they should give you the medication, tell you what it is and the dose. If that's too much time which it shouldn't be at least the medication name not throw and go. For a new protocol in the ER once the triage nurse enters your meds and goes over everything with you once you are brought back before they give you medications the nurse out back with you should go over your medications with you again if you're stable and able to before administering anything. Seems to work for other places and I've never been given the wrong dose of medication. On the third floor the staff were caring, friendly and helpful. Jessica the RN stuck out the most she went above and beyond. You can tell she really cares about her patients and takes the time to get to know them instead of just giving meds and rushing out the door. She has lots of knowledge in the field and she was helpful during my stay. Spending a few extra minutes with your patients can really make a difference. Kelly and Kim were great CNA's and always went the extra step after vitals to see if anything else was needed. Housekeeping in a hospital should be sweeping the room, moping, wiping down surfaces, etc. First day trash was taken out and sink wiped down, second day trash and toilet paper and third day just trash. I asked my nurse one morning if they actually clean and she said they've complained before but nothing is done. Cleaning before and after a patient leaves isn't good enough you need to do it during their stay it helps keep the germs away. Known fact unless this is a plan to keep people coming back?! Ha (Messaged Hospital on their website of error on 4/15 and have not received a reply)

  • mary mary
    ★★★★★ a month ago

    I went to Sebastian River Medical Center for a Echo/Stress test and was very pleased with Michael Scott in the cardiopulmonary care dept. he was very kind and caring and put me at ease. thank you!

About Steward Sebastian River Medical Center

General Information

Legal Business NameSteward Sebastian River Medical Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareSeptember 9, 2013 (5 years)
Capacity33
Residents21
Percent Occupied64%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Steward Sebastian River Medical Center

Steward Sebastian River Medical Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 9, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

February 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Steward Sebastian River Medical Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 25min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
3hr
1hr 30min
ReportedExpected
RN
6hr 35min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
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53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
-
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
-
-
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
-
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
-
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
-
-
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
96.1%
96.8%
98.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
93.0%
93.0%
93.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.3%
65.4%
62.2%
59.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
16.8%
20.9%
22.2%
17.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.2%
0.6%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
1.3%
1.2%
1.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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