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Consulate Health Care Of St Petersburg

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  2. Florida
  3. Seminole Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Robert Yawn
    ★★★★★ 4 months ago

    I have called 4 times to inquire about assistance for family member. I have yet to receive a return call. The receptionist is very polite and professional, however the admissions staff is not responsive. This reflects poorly on the entire organization and does not provide a sense of comfort/security if I had someone in their care. UPDATE: I have changed my review from two stars to four. I have received a phone call from a senior member of leadership who had been made aware of my issues. This person exhibited professionalism and compassion for my position and was able to successful resolve the situation. Although I am still concerned about the lack of urgency my phone calls generated, this person demonstrated she and company were committed to meeting the patients and families needs.

  • Victoria Peters
    ★★★★★ a month ago

    I just got put of there thos mprning at 12:45am they didnt tell me how to care for my picc line after it had came out. I was there for two weeks and never saw my doctor until this past Friday. One time thats it t For the whole time i was there. The social wprkers are liars and they do not dp things they tell you that they will do. I was put on psychiatric medication and they mever gave me my scripts or meds. Thays how they get away with getting your meds. I never got my laundry back nothing. One person on there staff particularly on the 11-7am shift shpuld never have become a nurse she o Is the worst most unslilled uncaring and unsanitary cna or whatever she thinks she is that i have ever met. Honestly i was receiving vancomycin treatments and for three days she wpuld not finish my bags of vanco i was sick for three days and my levels went from a 17 to a 7 when it needs to be in between a 10 and a 20. She purposely made me sick. The what a horrible person. She said it says end infusion i had to yell and ask her while yelling to finish my medicin Karen need repromanded and i reported her one and i will again. It is illegal to discharge someone at quarter to one in the mprning and jist simply take their psychiatric medication away after being on it for a long time with a person who is manic bipolar manic depressant split personality disorder amd so on. I what a horrible place i feel so bad fpr the patients there. I think i worked with the patients more then there staff did.

  • Rhae Hudson
    ★★★★★ a month ago

    Filthy, the CNAs are unskilled and do not clean up after patients that are unable to move. My mother had a blocked feeding tube, and when I flew in from out of state they 'discovered' it that morning. The feeding bag had not been changed in days. My mother passed a week after 2 months of being in their care. DO NOT I repeat DO NOT send your loved ones here - they will die.

  • Victoria Shearer
    ★★★★★ 3 months ago

    I have been here and the place is nice no odor and has a Awesome staff and Great therapy department as well I have stayed at the sister place in Sarasota and it's just as nice.

  • erica fa
    ★★★★★ 8 months ago

    I was at the consulate for 2 weeks after a short Hospital stay and I have to see it was a very good experience. The staff was excellent the physical therapist, occupational therapist, speech therapist and the rest of the staff we're very caring. The nurses and CNAs really showed how much they cared and were there whenever I needed them. I highly recommend this facility for their short-term care.

About Consulate Health Care Of St Petersburg

General Information

Legal Business NameSt. Petersburg Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 3, 1995 (23 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of St Petersburg

Consulate Health Care Of St Petersburg was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 1, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

June 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

December 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

September 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 24 days
---Fine$56,941 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of St Petersburg require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 25min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.7%
93.8%
93.8%
93.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.9%
53.5%
51.1%
56.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.9%
24.4%
27.3%
22.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.7%
11.6%
10.9%
12.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
9.9%
12.3%
11.5%
6.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
11.4%
7.3%
7.2%
9.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.4%
4.7%
10.5%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
16.4%
12.3%
15.8%
9.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
3.2%
1.0%
1.7%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
3.9%
3.7%
2.4%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.2%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
2.1%
2.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.8%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
98.6%
98.5%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.0%
85.8%
85.8%
85.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.1%
75.9%
83.3%
91.2%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
4.5%
3.2%
1.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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