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Consulate Health Care Of St Petersburg

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    A good friend of mine was sent to Consulate to rehabilitate after an illness. Many of the reviews already posted sum it up pretty well: the staff are surly and next to useless. I had words with one of them over not bringing my friend a simple glass of cold water. All in all, when it comes to health "care", the place is kind of a dump. I can understand the staff's apathy; they don't appear to be paid too well. However, that's no excuse. If my friend had had to stay longer than a couple of weeks, there would have been another unfortunate scene simply because the staff DON'T CARE. As for the standard reply that "the owner" will post in response... don't bother. Your words are meaningless... just clean up your act.

  • ★★★★★ 2 months ago

    My aunt has been in the nursing home at Consulate of St. Petersburg since Feb 2015. I have found the leadership staff to be helpful in regards to my aunt. I am her guardian and live in Virginia. When there are any medical concerns, someone calls me. I can call her Case Manager, the business office or her nurses and they are prompt to get back to me. The activities director and assistant Patty and Josephine are outstanding. They make sure my aunt is involved in the activities. They even send me pictures sometimes. I have visited the home on several occasions since 2015 and have found that this is a suitable place for my aunt. Thank you for your care.

  • ★★★★★ a month ago

    I am so sad I did not even see my mom after driving for two days for a visit with her. The staff especially one of the nurses made me feel so unwelcome I left without seeing my mother. I have never been so angry, sad and hurt before. Update administrator Monica never called me back I do not feel comfortable visiting my mom there I drove 20 hours each way for nothing. The staff is rude and unprofessional. Especially the nurse with blonde hair. Since I did not get a call back I will have to make some hard decisions.

  • ★★★★★ 8 months ago

    My cousin's husband stayed at this facility for rehabilitation care. We had never seen anything like it before. The staff was uncaring. They left my cousin's husband sitting on his diaper filled with urine and the day prior to that in his poo. They have the audacity to say that they were going to change him, really when! The sad part is that his roommate has Alzheimer's disease and it worries me that if my cousin's husband is able to talk and they were uncaring how much more to someone who had Alzheimer's disease or someone who is unable to speak up. It makes me worry that there might be a great chance that patients are being neglected by the staff who are supposed to care. Honestly if there was a zero for rating they would get a zero

  • ★★★★★ 9 months ago

    Therapy services are excellent.. Nursing staff. Not so much. Waiting at least an hour for them to check on you when you hit call button.

About Consulate Health Care Of St Petersburg

General Information

Legal Business NameSt. Petersburg Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 3, 1995 (22 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of St Petersburg

Consulate Health Care Of St Petersburg
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 30, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

December 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

October 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

September 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$56,941 fine
---Payment DenialPayment denial for 24 days
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of St Petersburg require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 25min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.9%
74.7%
74.7%
74.7%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.7%
86.6%
94.7%
98.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.8%
60.5%
57.6%
50.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.8%
25.3%
30.6%
27.2%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
13.4%
15.9%
13.2%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
13.9%
15.8%
17.6%
15.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
15.4%
17.3%
14.3%
20.3%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
2.5%
2.7%
5.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
14.1%
6.8%
8.8%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
18.6%
20.6%
17.9%
21.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
5.3%
4.0%
4.5%
1.4%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.5%
1.3%
0.0%
2.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.5%
0.0%
0.0%
1.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
1.7%
0.8%
3.5%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.3%
1.2%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

66.0%
71.6%
83.0%
89.8%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.7%
67.0%
67.0%
67.0%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.3%
69.8%
64.4%
64.4%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
10.4%
4.9%
4.2%
1.4%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
2.4%
2.4%
2.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.4%
0.4%
0.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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